Walmart MoneyCard

Everything advertised about this card is completely false. It says that you will get your direct deposit up to 2 days early. However I have experienced that it takes actually two days longer than everybody else. If you have a problem with some sort of fraudulent charge or anything like that the customer service is very poor. And if you can get through to somebody about a fraudulent charge that you haven't made then all they can do for you is cancel your card and send you another one then you have to wait another seven business days for that one to get in the mail so you better not have this is a primary checking account I can tell you that now. Don't don't make the same stupid mistake I've already made. Get a real banking account

I have 7 cards with these people and 5 have been blocked for over a month. I have spend endless hours being tossed around from. "Specialist"and "supervisors" that have no way of helping other than telling me they are very sorry for the inconvenience and how to upload the same documents over and over. Very rude, un empathetic, un professional, non English speaking people I have ever spoke to. Now my 2500 I put on these cards is decreasing as the keep them blocked and deduct so far 2 months of fees. Before its over all my money will be taken while you "protect me from fraud." I need my money!

I purchased a card and tried to register it. After entering my phone number, address, birthdate and social security number repeatedly, i was told my information can not be confirmed and i can use the card for in store transactions only and charged me $5.94 maintenance fee and had not left walmart parking lot yet. I called the customer service and was told to call the next day during business hours which i tried. After talking to employee and a supervisor i felt like i was dealing with robots. There was nothing they could do for me they said and i was unable to make them understand that i need a card to pay bills and do on line shopping for in store shopping i can use cash and don't have to buy a card and pay maintenance fee for something that i can not use. I am totally disappointed to say the least.

My card was recently hacked and I lost all my money on it. I tried contacting them since the charges were pending so they could stop the illegal transactions. I cannot reach anyone from Walmart or Greendot who the card is actually through. No one will answer to help at all. I would advise getting a legit credit card if you can or use any pre-load card that does not use Greendot bank. I gave it a single star because a negative rating was not available.

Receive my direct deposit from employer in this card account. Since 2017, it's now 2021. Got a bonus check from same employer, photo deposited into my account on a Thursday evening. Got a message stating funds would be available on the 9th. Being it was already after business hours. I assumed once they opened the next business day and see account history and the pay or, plus the big payroll department in ledger, my funds would be available to me sooner. Not! Never again. I'm actually will open me a local account, and close this third world account out.

They advertised "no monthly fee", but there IS a fee! If you do Not Use the card throughout the month they charge $5+ fee! Otherwise you get charged for Everything instead of the $5+ fee! They say they offer "Overdraft protection", but that's a lie as well because they Said that I'm set up for it, but when I was. 65 Cents short, they denied the charge! It was not even a dollar, WTH?! I'm Really getting sick and tired of the Lies and BS with Walmart all together! They can Not do Anything right!

Lost my card and reported it lost. They tell me it will take 2 weeks for a replacement. Well in the process of living during that 2 week period, I needed money. So I call customer service explaining my issue and there's no way I can get funds without the debit card regardless of proper identification. A day later I find the card and call back saying I found the lost card. Although it's deactivated may I go use the card along with proper identification to withdraw funds. Basically got a no. What logical banking service prevents you from withdrawing your own money.

I've been trying to load someone else Money Card online & this person got it 05/27/2020. But when I put the 16 Digits from the card online they say the card # is an invalid period. & Why in the world, when most people are on a restricted income & Walmart, does to individuals do & even I shop w/them myself & online but after this, they lost my business 4 real. & this amount isn't $10.00 it's more & you don't even return the Money & who does that. Hey Walmart you lost my whole account I will take my business else where starting now. Thanks for nothing w/ your fake $#*! Money Cards & you have the nerve have loadedable. No it should say the USER Company. That's so wrong. I hope you Rich people don't have a Brain because you been using to the American people as your own piggy bank. Well to me it's over 4 real

If it were possible I would give this no stars at all. Not only do they not keep your money safe, but they make you jump through hoops in order to get your money back. Then when you call and try to complain. They get smart with you and just keep apologizing. Saying sorry, we gave you the wrong information. Now I'm out at $1000 that I have to bend over backwards and do c***That shouldn't need to be done in order to get it back. And I still don't have my money remaining in my account. Do not get a walmart money card it is not worth it. They have the worst customer service of any business I have dealt with. In one night, I spent four hours on the phone, was hung up on three times, and put on hold at one point for over fifty eight minutes. I'm seriously considering taking legal action.

They are horrible! The reps are complete idiots & don't speak English. Then they have the Adaucity to try & get an attitude & be loud with you because you can't understand them & their slow asses can't understand me. I have over 2000$ on my card all because I'm still waiting on my freaking replacement card. The first original card was supposed to be sent off on 10/20 and it takes 10 business days. Never received. Decided to do expedite and now I still can't get the card cause fed ex won't deliver and Walmart $#*!s won't help. Worse experience ever. I will never trust them with my money again. If you are looking for debit direct deposit. Run the other way! Get a bank account instead ppl!

This is by far the worst card I have ever purchased. This is the worst customer service I have ever had to deal with. I bought a card from Wal-Mart loaded 267 dollars on it. Tried to register the card after about 4 hours I got ahold of someone learned that someone had already registered my card before I ever used it. So like everyone else I sent a email of my purchasing and loading receipt I disputed this they told me that I could not get my money back. I loaded almost 300 dollars on this card ever even git to register it money was taken from it. Getting ahold of someone customer service was almost impossible. This is a $#*!ing fraud. If I had any money I would go after them legally. I have read many disputes and am surprised that no one has gone after them illegally. This card is a $#*!ing joke and is not secure at all. I have never ever been so frustrated in my life.

I received one of these as a "gift card" at Christmas from work with a $10 balance. The sticker on the card instructed me to go online and register the card, so I did. I went on to check the balance just now and I have a $-10.00 balance because there is apparently a $5.00/month fee for this stupid thing? Not cool. I really hope they're not going to be coming after me for the $5.00/month fee now that the $10 balance is gone... what a scam!

I've been using this account for my direct deposit & it was going VERY smooth & great for the first few months. Now all of a sudden I've had $40 charged to 2 companies I never purchased anything from. I've tried contacting Walmart MoneyCard, no luck. Sometimes the call will end or nobody ever picks up. Now my account is in the negatives & I'm about to close the whole account all together & NEVER use them again. It was perfect until I needed help & nobody was there.

My card was stolen out of my mail and I called and waited for 6hrs. And still haven't talked to dispute. I been calling all day and still nothing. I had 3200$ stolen and they won't do anything about it. Nothing but hang up. I talked to 8 different people and they sent me to dispute and I still haven't talked to anyone. They keep you on hold for hours and then hang up the phone. I need My money ASAP. I knew it should have just got a check because this money card is some BS. So please be aware of this card. I'm going to get me a lawyer Monday. Look at all the hours I spent. I took snap shots

After purchasing the card the activation process is ridiculous. I've activated dozens of cards with a phone call. This card wants a lot of personal information including SS#. I've bought cars and houses with less paperwork. In addition there is a $6 / month charge unless you put $500 on the card each month. It's a racket.

Got one a few weeks ago to check it out. Recommend not doing it bought the card and put the 20.00 minimum on it as a trial. Received my card activated it no money in my account. Called number on back of card no help even called Wal-Mart office in Arkansas was told it would go to management in my city and I'd hear something by the next Thursday. That was three weeks ago no word yet. Appears to be a scam to me.