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WalgreensReviews 775

2.3

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Walgreens Reviews Summary

Walgreens has a rating of 2.3 stars from 775 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
171
value
140
shipping
83
returns
71
quality
126

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North Carolina
2 reviews
0 helpful votes
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Hateful cashier
May 3, 2023

Wouldn't sell me my cigarettes because my daughter was with me and my granddaughter. Said she'd have to see everyones license even though she had already scanned mine and rung everything up!

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
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The worst wallgreens. The worst pharmacy very unpleasant pharmacists. One of the managers who is very rude and despotic. The cashiers don't even say hello good afternoon. That's why I'm already changing my prescription to another store. That when have 2.2 stars

Date of experience: April 21, 2023
New Jersey
1 review
0 helpful votes
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Resolving an issue
April 14, 2023

After placing several phone calls to the Lodi, N.J. Pharmacy location department and getting no where, I requested to speak to a manager that quickly resolved my issue with professionalism and understanding. She went above and beyond to make sure my needs were taking care of.

Date of experience: April 13, 2023
California
1 review
0 helpful votes
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Im done with the Walgreens in Atascadero, CA.

I waited 5 days for a scrip for hip replacement post op pain management. I called and called and they said they didnt havce it. So I ent through hell and noone could figure out what was wrong.

Surgeon called them after the long weekend and suddenly they had the scrip. So I called and talked to this nice woman who merged the records from my medicare (new) into my old blue cross account. She said everything was fine and done and all my info and cards etc were stioll there.

I asked a friend to go get the scrip. Suddenly they dont have my first name anymore, no credit card is onfile and the woman is SO nasty to me its not even funny.

Accusatory, told me I was lying that Id spoken to someone else there. Ive talked to her before and it was the same nasty atacks.

Im done with the nasty woman AND the ineffective pharmacy. 3rd scrip theyve "lost" and suiddenly found in 2 months.

GOOD BYE. Im going to CVS.

Date of experience: April 13, 2023
Illinois
2 reviews
1 helpful vote
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The Walgreens in Jamestown Tennessee filled my prescription with the wrong medication which could have almost killed me, and the pharmacist won't admit it, and refuses to let me look at the camera footage of who filled my prescription!. In my opinion I would stay away from this Walgreens!.

Date of experience: April 4, 2023
Florida
2 reviews
0 helpful votes
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I received a notification that my thyroid medicine was ready to pick up. I went through the drive through at 12:30 pm and they proceeded to look for it for 10 minutes. They still couldn't find it. They said they would keep looking and if they didn't find it they'd restock it. I received a call at 2 pm saying they refilled it. I went there at 5 pm and once again they couldn't find it. Ten minutes went by and they finally found it. This has to be one of the most incompetent Walgreen's stores I've ever been to! This isn't the first time they've messed up with my family either! I am DONE going to any Walgreens store for my prescriptions. Jamie, the pharmacist, really should get her pharmacy technicians into shape. I'm embarrassed for you! Store #3713...the WORST Walgreens I've ever been to!

Date of experience: March 21, 2023
Florida
1 review
1 helpful vote
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I have been a customer at the local Walgreen's in Belleview, Florida for over 16 years. Last night, I bought a pack of cigarettes and some Nyquil and a few other items. I provided my driver's license as always to purchase the cigarettes and the cashier insisted that my minor child also provide her ID which of course she did not have. Is this a new policy? My child did not purchase anything and was not a customer. I have endured being asked for my ID to purchase cigarettes even though I am 67 years old. I have endured the embarrassment of hearing the cashier blurt out "Welcome to Walgreens" when customers enter the store. Publix got it right. Walgreens missed it by a mile. I have endured the endless requests to donate money in order to check out, but requiring my minor children to provide their ID when they are not even a customer qualifies as the last straw. This tells me not to bring my children with me when shopping at Walgreens. There are several other stores nearby that would welcome my business

Date of experience: March 17, 2023
Florida
6 reviews
8 helpful votes
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Refused to honor a WALGREEN gift card, to me as xmas gift. Card was never used and a call to corporate confirmed that; it was still valid... just "frozen pending gift card department review"; said another way, we have closed the card and suspended it from use [even though card never used]. The advertise, even today, that walgreens cards NEVER Expire or GO bad. What they really do is freeze them after a couple of years if not used. THIS misbehavior allows corporate to take the liability off their books. How many thousands of people have been ripped off this way? BEWARE DO NOT BUY OR GIVE WALGREENS GIFT CARDS; AND IF YOU DO, USE THEM IMMEDIATELY OR WALGREENS WILL CLOSE THEM OUT, KIND OF LIKE STEALING FROM YOUR WALLET OR PURSE, EH?

Date of experience: March 12, 2023
Tennessee
1 review
0 helpful votes
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Poor Pharmacy
March 1, 2023

I had a perscription for an antibiotic dr called in for 5 pills 1 a day for 5 days. Walgreens filled it for 4 pills and did not say anything to me about the change. Get home and see the issue call them was told that me insurance company would not cover 5 pills only 4. HERE'S THE KICKER NOT ONE PERSON SAID ANYTHING ABOUT THE ISSUE WITH MY perscription then tell me I can buy another pill for 20.00. MOVING EVERYTHING TO CVS PHOTOS TOO.

Date of experience: March 1, 2023
Missouri
3 reviews
1 helpful vote
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I Hate Walgreens Store! + Their Pharmacy Prices!- Beware!- Warning!- If u want to See Great Low Prices!- Forget It!- U Won't Find it There!- Except For a Few Items!+ It's So Pathetic! It's Only for The Trail mix!-+little Bags of Sunflower Seeds!+ Only If it's The 99 Cents-Drinks!-Everytime I go there! Their Terrible over- Priced Items are Shameful!-it Almost Gives me a Shock Attack!-! I can't believe how Super High!-Most of their Prices are!-Its INSANE There!- for items that Should be only A Dollar Or Two!- each! But it's too bad!- their nothing like The Dollar Stores!- That's Much Better!-than they are!-A Small box of Grapenuts!- is Almost 6$ each!- and for a Small Tube of Cream!- for Example for itching rashes!- Its Over Eight Dollars!- And A Small bottle of Nail Polish!- 4$ Each!- Ridiculous!-And I asked When will they have any discount Sales!?- at least for the Cereals!?- and the cashier Couldn't Even Say When!?+ I asked The manager!- why are their Prices- Most of them!- so Expensive!?!-For many items! That I can get for only a Dollar!- at the Dollar store!-+ Even she Said!- that she can't do anything about it!- That's SAD!-Not even The Manager!?- Really!?- it's Pitiful!- She Blamed it on The Corp!-in Charge!-that's Over them!- So it's The big Dumb Greedy-Boss!- that's Doing these Horrible Pricing!- that's Nothing but a Rip Off!- and it's Not Even Worth it!- So Now I'm Done with That Store!- For Good! I spent over 100$ there!- for Food and Supplies! I know that if this was at the Dollar Tree!- I would have been able to Pay half that Price!- I can get Fifty Items!- For Food and Supplies!+ Even Frozen Foods!- There!- Even Snacks!+ Milk!+ Cereal!- For Only:1.25$-Each!-That only comes to over Fifty Dollars!So- Don't Shop at WALGREENS!-They are The Worst Store in the World!- Because Of Their Greedy Company Owners! They are The PROBLEM!- So I'm happy To Say: That I'm Not A Customer There- Anymore!-From Now On!- it's The Dollar Stores for Me! At least their Not Greedy!+ Corrupt like They are!+ I will Save A lot of Money There Too! So Shame on U!- Walgreens!-the Dollar Stores!- will Always Replace U!+ By the Way CVS Pharmacy!- are Much Better than u Too!- Their Prices are Awesome!- with Great Products!+ Lower Prices Than Yours! So Goodbye!-+ U Won't Be Missed!- Either!

+2
Date of experience: February 25, 2023
Illinois
1 review
1 helpful vote
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Two lanes and one of them as being monopolized buy one lady who has been in the drive-through for over 30 minutes
You would think that they would tell her to get out of her car and go inside and work on the 10 cars that are behind her. She is monopolizing, and there's only one clerk at the window.
Of course you buzz the buzzer and she said she's only working with one lane right now and it continues and continues and continues. Trying to figure out what medicine she's going to get for somebody.

Date of experience: February 20, 2023
Minnesota
1 review
0 helpful votes
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THE WORST SERVICE
February 8, 2023

I've been waiting over 7 hours for a generic antibiotic and would have been nice to start today. Their ARU says they're working on. So I tried to call several times and waiting 30 - 60 minutes each time before getting frustrated and hanging up. Can't reach a living soul so I have no idea why it's taking so long to fill an antibiotic. I called their competitor around the corner, Walmart, and got a living, breathing pharmacy person on the phone in 30 minutes. I asked if they could take over my prescription and they said they could but would need to call Walgreens...BUT WALGREENS DOESN'T ANWER THEIR PHONE. This has happened to me several times before, you would think I would have learned, but tonight was the last straw. Tomorrow I'm calling my Dr and having them reissue my prescrption to Walmart and will be cancelling all my auto-refill prescriptions from Walgreen to Walmart. To many alternative these days to put up with this nonsense. Walgreens, you're going to be the next Kmart and will wonder why shen you business shrinks (as it already had)...well, this is why. You don't take care of your customers, they leave. I'm gone...forever.

Date of experience: February 8, 2023
Texas
1 review
0 helpful votes
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I went to Walgreens, Spring Cypress Rd, Tomball, on 1-21-23 in the evening, to print pictures of trip we took with our grandson. By 9:00 p:m the pictures were printed out and approved and I was suppose to pick them up, bound with a GBC spiral binding, Sunday Morning before 10:00,1-22-23 for the birthday party that day at one o'clock. It was a major part of the present. Sunday, 1-22-23 I went to store and stood waiting for the employee, Tiffany, to finish printing some posters. I requested my book of photos and was told Tiffany had
Not started on the binding yet. This was 11:30 and Tiffany got to work at 7:30. I know she was left a note from the previous night to bind these pictures. No apology or offer to do the book right then was offered by Tiffany. In fact, she had a bad attitude. I was really disappointed with this service. I called and left a message on Monday for the manager of the store to call me on my cell phone. I heard nothing back from the manager either. I was extremely inconvenienced and won't trust this service at Walgreens again.

Date of experience: February 1, 2023
Georgia
1 review
0 helpful votes
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I'm not much on product reviews. But my foot was killing me to a point I would try anything. Decided to give this a try. Ill say this product worked like a champ along with a pair of Skechers arch support go walk shoes.

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Never in my life have I seen a bad pharmacy let me tell you look on face book they are never open only m-f from 9am till 5 pm lunch from 130 till 2 pm! They are roud! Close down 340 Brittain rd Wallgreens!

Date of experience: January 18, 2023
Illinois
2 reviews
0 helpful votes
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Website usually broken
December 26, 2022

Walgreens website is usually broken or bent pretty bad. Go to the store. Store is fine. Stay away away from the website

Date of experience: December 26, 2022
Tennessee
1 review
1 helpful vote
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Don't ever fill prescriptions at this drugstore. They are rude and they lie. Frequently I could not get my prescription filled and picked up until three or four days after it expired causing me not to have medication for those three or four days. Even the pharmacists lie.

Date of experience: December 24, 2022
Utah
1 review
0 helpful votes
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BE CAREFUL! WALGREENS IS USING DECEIVING ADVERTISEMENT!

Walgreens advertised a product on the internet for a price (my product was advertised for 3.59), but in store, they wanted to charge me over 7.50 for the same product, same SKU.
I understand this practice as advertising that deceives the customer.
They refused to sell the product to me for the price advertised online.
That is dishonest!

Date of experience: December 18, 2022
Colorado
1 review
0 helpful votes
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Showed up this morning for my vaccine appointment and was turned away with no phone call or heads up, absolutely unacceptable

Date of experience: December 18, 2022
New York
11 reviews
1 helpful vote
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My experience overall is good… Variety of products, great deals, lots of coupons, rewards; friendly user apo, but doesn't accept US Territory Credit Cards.

Date of experience: December 12, 2022