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Texas
2 reviews
2 helpful votes
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Don't Shop At Walgreens
December 21, 2015

Wow, what a pharmacy to stay away from. There are continual screw ups and there is one lady there "Connie", if you have the opportunity to stay away from her, you need to. I have been treated in such a condescending manner from this lady every time I go in and it is the petty I am going to be so nice with the fake smile and ignore you as long as I can type person. I stood in line for over 20 minutes to pick up my prescription to be told it was messed up and they had to redo it, I asked for the flu shot too, she told me that they were to busy for that right now and it would take some time to get to that. I don't understand what I stood in line for, I guess it was to be told she was to busy to assist me. She then continued to help everyone else and ignored me, after another 7 people went through I went up to the counter and asked about the prescription and she said they are working on it, the pharmacist said it was done and she looked at me and said she had other people she was helping. I looked at her and said I have been sitting there waiting for this, I believe I was here before the people you are helping. I had to go to another counter and not even ask but tell them to go get it so I can get out of there. I then called the store manager who did not even call me, she had another lady call me, she left a message and I called her back and left a message for her, and of course never got another call. I called corporate and low and behold I think they have the same policy, don't call back, it will go away. I would not recommend this pharmacy to anyone, our medicine's are always mixed up. You go and we say our last name, they only pull for one of us. We end up having to go back to pick up the others because 2+2 does not equal 4 with these guys. If you want to be treated like a customer do not use this pharmacy.

Date of experience: December 21, 2015
Texas
26 reviews
20 helpful votes
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Good things that I don't always know to look for. Also, it gives me a good way to shop with my FSA. Love it

Date of experience: January 29, 2015
1 review
0 helpful votes
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Fantastic prices
April 17, 2019

I had a number of questions about their product and they answered them very, thoroughly. Very professional and courteous.

Date of experience: April 15, 2019
Virginia
6 reviews
21 helpful votes
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Good site
February 21, 2015

A good site with good service. Prices are not always the best. But they are very reliable.

Rick Rahim

Date of experience: February 21, 2015
Bangladesh
7 reviews
14 helpful votes
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Excellent service.
Once they sent me a wrong item, just after informing them they returned me my money back

Date of experience: February 20, 2015
Samoa
1 review
3 helpful votes
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Hormones
December 16, 2015

I know that hormones are much needed because they are very important and besides these are the medicines that recommended by a doctor

Date of experience: December 16, 2015
New York
1 review
7 helpful votes
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There shipping is a scam and they don't even have the lenses they are selling to you. It takes forever, if you will ever get them at all.
Vision Direct advertised lenses with a discount price. I bought these lenses and PURCHASED 3 DAY SHIPPING. They did not disclose that it takes several days to process BEFORE SHIPPING. They DID not disclose that their 3 days shipping was not a GUARANTEED SHIPPING THRU a reputable service (i. E. UPS or Fedex) which guarantees. I ordered the lenses expecting them in 3-4 days. Twelve days later no lenses. They said they were going out that day. I PAID for 3 DAY SHIPPING. But they sent them out thru the US Postal Service. Their shipping is a SCAM. There is no guaranteed 3 day service via the postal service. I live in a rural area and do not have a mailbox That's why I paid for expedited shipping. THEY ARE MISLEADING AND ADVERTISING FALSE CLAIMS. THERE IS NO GUARANTEED 3 DAY SHIPPING. AND THEY HAVE TO ORDER THE LENSES THEMSELVES BEFORE THEY CAN EVEN SHIP THEM OUT. IF THEY DO NOT CARRY THE LENSES THEY NEED TO STATE THEY DON'T CARRY THEM AND THEY HAVE TO BE ORDERED WHICH TAKES MORE TIME.

Date of experience: March 12, 2014
Australia
1 review
2 helpful votes
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After excitedly finding my fav glasses frames online, and checking it was an Australian based company [Melbourne?], I ordered and paid by CC. Next day, I received conformation of order email, with further request for 'emailing a picture of my passport' or DL or ID card. WTF? Alarm bells rang for me straight away. I checked - they already had my money, the transaction had gone through. I rang their office - answered by a foreign accent, I asked where he was based - Singapore. I asked where was Vision Direct head office - Italy? I told them I was not going to send any further ID as requested in email. He said this was standard practice... but backed down when I said I would take it to ACCC. Over the next 6 weeks, I contacted them 3 times chasing up my glasses frames. They DID finally arrive... they do seem to be genunie Tommy Hillfiger, so that's OK. HOWEVER, my CC has now been compromised with 2 unidentified OS transactions - I June and 4 July. I've had my CC [from another bank] compromised 12 months ago, and now make a point of not ordering anything from OS. THIS WAS THE ONLY OS transaction I have done in the last 12 months... and I thought I was dealing with an Australian based company. BEWARE. DO NOT TRUST this company. DO NOT under any circumstances give them further ID [I didn't, but my card was still compromised - now cancelled to avoid further transactions]. Matter is with ACCC.

Date of experience: July 5, 2016
Mississippi
1 review
0 helpful votes
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Pharmacy dept sucks
February 16, 2022

Wait time is awful in pharmacy. Workers are rude. Parking is awful. I will never come back to this place again! Get Trump back in office!

Date of experience: February 16, 2022
Missouri
16 reviews
11 helpful votes
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Drug store online
November 7, 2015

I ordered one time from them. Everything I ordered was shipped together promptly. Reasonable cost and good service.

Date of experience: November 7, 2015
GB
3 reviews
17 helpful votes
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Pretty Cool
November 5, 2015

I order a cream for my face. That worked good on face and they also provided me some good tips for acne.

Date of experience: November 5, 2015
Switzerland
4 reviews
48 helpful votes
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FINE
January 17, 2016

I used them 1 time for 3 RX's that were given to me by a dermatoligist.
The price for them was less then other places I looked.

Date of experience: January 17, 2016
Clara R.
Oregon
514 reviews
611 helpful votes
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Great finds
September 26, 2018

We have only one in town and they always have the best sales. Great drugstore makeup prices and i like their deli..at least we have one at ours

Date of experience: September 25, 2018
India
8 reviews
0 helpful votes
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Good option
March 19, 2021

Its a really good option to get a your pharmacy for one place and get delivery at your doorstep. Sometimes i get a good amount of discount too.

Date of experience: March 19, 2021
Texas
4 reviews
1 helpful vote
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Great place!
April 6, 2015

They still had my makeup that had been discontinued, and I got to stock up on it!

They do exactly what they say they will do. I love that!

Date of experience: April 6, 2015
New Jersey
8 reviews
21 helpful votes
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I have found it very convenient using this site. I have been happy with the prices and the products I received.

Date of experience: May 10, 2013
Illinois
2 reviews
0 helpful votes
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Website usually broken
December 26, 2022

Walgreens website is usually broken or bent pretty bad. Go to the store. Store is fine. Stay away away from the website

Date of experience: December 26, 2022
AE
4 reviews
4 helpful votes
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Bad and very bad
October 18, 2017

You will die...
You will go jail because if you drink drugs you will lose your mind and end up by bringing problems and problem and go jail

Date of experience: October 18, 2017
Texas
18 reviews
23 helpful votes
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Very good
March 9, 2017

Very good, products came very quickly. Skincare products, very nice, and affordable. Shipping was very good, packaged very well, reputable company.

Date of experience: March 9, 2017
Germany
3 reviews
4 helpful votes
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Great site, good beauty products and quick delivery. Much more convenient to order on drugstore.com than find a local store.

Date of experience: November 4, 2013

Overview

Walgreens has a rating of 2.2 stars from 772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
165
value
135
shipping
81
returns
67
quality
121
+28