Walgreens

Ordered from Vision direct for years - they repeatedly failed to honour their promised FREE POSTAGE for returning customers- I had to ask them every month to deduct the postage- clearly not to be trusted to delver their promotions- probably lots of returning customers do not challenge this so they make money on unclaimed promotions- The last straw for me was when they messed up a repeat monthly order and refused to take responsibility for their error- which cost me money- following my complaint they have taken money out of my bank account for my monthly lenses and failed to deliver them to me- But most disturbing is the fact that they are now claiming the order was delivered to me- ( I must have been in a coma when they arrived and forgot)! Yes very unlikely

AVOID THIS COMPANY BECAUSE AT SOME POINT THEY WILL COST YOU MONEY AND STRESS.

I am now taking them to court.

I have no complaints about the pharmacy at either one of the Walgreens stores close to our home in Clearwater, FL. I give 5 stars ***** to the pharmacy at both stores.
I'm giving the 1 star because all of the beauty consultants at ea. Of our stores have been demoted & had their "Beauty Consultant" status taken from them.
I understand it's because of a big stock holder who has gone in & changed a few things at the Walgreens stores. Very sad.
I was at a party last weekend and talked with a group of women who were very upset with the change.
I used to go to the old Walgreens before they built the new store on Enterprise Rd.
The consultant who helped me at the old store was a God send.
All of my friends & even my daughters used to get help from her when we went to the store. She had so much knowledge about the products & was extremely helpful.
They moved her to the new store & then one day I noticed that she hadn't been around for a couple of weeks. I asked one of the employees where she was. The gentleman told me the store took away the consultant position & she was now working less hours.
I noticed they did the same thing at the 590 store.
When you walk in, you see an empty register and not one single employee in that department who can help with questions.
Walgreens,
These cuts are such a bad move! We need our Beauty Consultants!
They definitely bring more class to your stores.
Taking them away is a step backwards. It makes the stores look like they are not doing very well.
Please, please bring the consultants back into the Beauty Dept.! We need them!

Thank you for your time.

Such a long story basically staff member was yelling at everybody to social distance which everybody was social distancing I get up to the register with my children I am buying cigarettes and she wants to see their IDs let her know that they are minors like too little for ids and that they don't have IDs. I shop at the store everyday and have never had this problem as a matter of fact every time I have gone to the store this girl is asking to take a break and sitting outside smoking. So I called to talk to a manager or get a name of the manager she lies and say she is the manager not the girl at the register and when I explained my issue she starts screaming on the phone about social distancing had nothing to do with cigarette issue that I was talking about. I am beyond pissed I buy beer and cigarettes there every day with my children I have never had to deal with this girl as she's always on break smoking.My thing is if they had IDs and I was able to present them obviously they're not of age so then what that was the most moronic thing I've ever experienced. I will take my business elsewhere roughly $200 their weekly if not more! Wake up Walgreens you need to fix your problems

I had a perscription for an antibiotic dr called in for 5 pills 1 a day for 5 days. Walgreens filled it for 4 pills and did not say anything to me about the change. Get home and see the issue call them was told that me insurance company would not cover 5 pills only 4. HERE'S THE KICKER NOT ONE PERSON SAID ANYTHING ABOUT THE ISSUE WITH MY perscription then tell me I can buy another pill for 20.00. MOVING EVERYTHING TO CVS PHOTOS TOO.

I placed an order on 8/15/16 and still no contacts and its 8/30/16. When I called about a week out they told me that they were unable to get in touch with my eye doc. ( I go to one of the largest eye clinics, this is not possible) I asked for the number and it was the correct number. The next bus day I called myself and had my script faxed so i could personally sent it to them. I then emailed it in. I got an email the next day saying it was too small to read so I scanned and emailed it in again. The next bus day i called and they had cancelled my order even though the guy said he could see my script was in their system! I got off the phone but then called back and attempted to reorder them and the guy on the phone was so rude saying it was MY fault that i provided the wrong information. I told the guy to review whats in the computer because the previous rep could see the info. They did expedite my order for free shipping and I did get the 25% discount offered on the website but now when i check my status they are saying they do not have them even in stock. I will never deal with these guys again. I got on the phone with 1800 contacts and they had my script verified and my contacts shipped in the same day!

A follow up to my previous negative review of Walgreens for immunizations:

The next day, 8/15/23, after complaining online and to Walgreens itself, the Store Manager Mr. Kevin Frady called me. We talked about the situation, he said they actually did have the RSV vaccine and did not know why his staff told me they did not. He apologized for the poor service and promised to provide the correct service his customers deserve, if I would return for the immunizations. I agreed.

So the following day, Wednesday 8/16/23, my wife and I returned for our immunizations. Mr. Frady saw me, said hello, and went about his business running the store.

My wife and I went to the pharmacy on time for our scheduled appointment, went through the routine of filling out the paperwork and got our immunizations. My four vaccinations and my wife's single shot took 5-10 minutes total. But the whole process still took about 45 minutes. This time, there was no line for prescription refills, so the staff was not running ragged as it had been on Monday.

Overall, I wish the process was quicker. But my faith in Walgreens is restored. I give them 5 stars now.

Mr. Frady said goodbye when we left

Called Blue Cross to get referred to "correct" mail order pharmacy. After over an hour on the phone with Blue Cross and Alliance rx, then Walgreens, Walgreens says they are not a mail order pharmacy. I was like, WTF am I wasting my time with you for? Then they said they are a "retail store that mails rx", not a mail order pharmacy.' REALLY? As if patients would know that they don't offer a "mail order pharmacy" service and that they are not a mail order pharmacy. Just a retail pharmacy that mails meds. Totally unbelievable. Alos, I am hearing impaired and they refused to send me the link for the *correct* website. Of course, the internet is so new hardly anyone has heard of email in 2022. UPDATE: Wants me to provide image of receipt or email. No receipt since zi have not made a purchase, and no email because THEY HAVE NEVER HEARD OF EMAIL. SO I give you a pic of my custom made John Malkovich leggings.

Poor experience - went to get my flu shot - gave them my Kaiser card - said I owed a co-pay (not true) - confused, but wanting to get the shot over with, paid the 26 for the shot - tried using my HSA card - the man at the pharmacy did not seem to understand this either - had to pay with my bank card - contacted Kaiser to make sure they were still a partner, and was it correct for Walgreens to charge me for the shot - of course it wasn't, but now I have to file a claim to get reimbursed - on top of that, the pharmacy tech was pretty rude, which is not my usual experience with this store - overall - a needless and ridiculous hassle for a customer when some better training would have avoided the poor experience

I don't normally shop at Walgreens, because of the two price system it has- one for the customer loyalty program and the other for those not in the program. However, I needed to find a particular vitamin supplement and I was close by so I decided to check it out. I was browsing the supplements when two Walgreens' employees asked me if I needed help. I said yes, I was looking for a particular supplement that would enable me to take two pills a day rather than four. They looked and presented me with two that they thought would do the job. I didn't look very closely at the dosage until I got home. I saw then that I would have to take four pills to get the dose that I needed. This did not solve my problem, so two days later I returned the unopened supplement. I had paid in cash and I still had my receipt.

The cashier told me that I would have to show her my identification. I asked her why that was necessary. I had a receipt and usually at most places that is all one needs to return an item. She said that because I had paid in cash I needed to show my ID. I presented my ID and she proceeded to copy all the information from it. I warned her that if this resulted in Walgreens sending me junk mail, I was going to be very upset about it. I will not return to or buy anything again from Walgreens.

Got an email from them out of the blue saying our order of nicotine gum went thu and would ship. Problem is we didn't order nicotine gum. We don't even smoke! Called them to tell them we didn't order it. They brought up our acct we set up like two years ago to order something. Told me the best they could do was close our acct with no expanation of how or why this happened. Asked them to refund the money and not to ship anything to us, but no, can't do that. Talkt to your bank to dispute charges. The ENORMOUS headach and time we had to go thru with our bank was unbelievable. Had to cancel the card, call, email, change all the accts the card was attached to. Took days. Thanks for your help Drugstore.com, you jerks. DO NOT SET UP AN ACCOUNT WITH THEM!

I buy the walgreens brand complete home flushable wipes for my family. My kids and I all use them when we go to the bathroom. I always put one in their bathroom and one in mine. My kids had used their pack and wipes within 4 days so I open my pack to wipe my daughters behind and it had a funny smell. I always buy unscented and had purchased floral scented by mistake so I figured that was the problem. I pull the 1st wipe out and notice something black on it. I start pulling each wipe and they are all COVERED IN BLACK MOLD! I JUST got them last week! I check the date and it says JUNE 16 2021! I am SOOO upset rn! My kids and I have been wiping our private areas with BLACK MOLD! I have to contact our physician to see what if any health hazards there are to us because of this. I will NEVER purchase these from there EVER AGAIN!

566 Denny Way Seattle Washington is the worst Walgreens I've ever been in the manager is very racist and discriminating they want you to buy something before you use the bathroom if you have the items in your hand and tell them that you're going to buy it you just need to use the bathroom they will tell you you have to buy it first then use the bathroom that is very rude that's why I will no longer deal with Walgreens I would not even buy a bottle water out of Walgreens I will only deal at Rite Aid