User Friendly Staff, Complete feature, And the perfect and the only one Forwarding company so far that i have experience with excellent services. I always talk (chat) with Sir Clinton, and our conversation is not like Company staff with their client, but i feel like chat or talk with my Best friends / Family.
Sir Clinton is a nice guys, he want to share with all client/member, talk about joke etc.
I am really impressed with Vyking. I was reluctant to use a forward packaging company but I couldn't get the items I was looking for at my country directly from the seller at the US. So, after a little research I went for Vyking. At first I wasn't sure on how to do it, so I opened a live chat and they were beyond helpful. They took care of my parcel in real time, while chatting. I truly think their customer service is OUTSTANDING, and I am super grateful for all what they did to help me out. Totally recommend Vyking to anyone in need of this type of service.
Go and make your account. The best experience Ive had in package forwarding.
Fast consolidations, great support. I hope it keeps in that way for a long time.
I usually rate services in reference to their customer service, whenever there is an issue, they are on it and i have never been dissatisfied. Thank you Vyking!
Just wanna say some words about this service and Clinton. I was looking for re-shipping service for my business for a long time/ I worked with some other companies before, but what I can tell you guys, Vykyng is the best I've eved had deal with! Same day shipping, this is exceletnt. Sometime I ask Clinton via chat do some not standart things, no questions to me, brilliant. This A+++++ service, I recomend it!
I was very cautious about which shipping site I used but after lengthy discussions with Vyking ship staff I decided to use them and couldn't fault them in anyway hassle free easy transaction will definitely use them as my no1 shipper when buying from USA
Great service, recommend them highly. Use Vyking Ship for private shopping, great support staff. Consolidation means REALLY small pacakegs!
I'm not good at english but I really wanted to share my experience. So here it is. I really wanted to buy an item on amazon us but this particular item is not shipped to italy so I was ready to give up when I thought that maybe there were some kind of business that forward packages. After searching a bit I found tons of company that gave you a Usa address and then forward your item. At that point I only needed to figure out which site was a scam and which not. I started looking at every site and mostly i wanted to look at their facebook page and the comment left there by the people. Every single fb page was full of bad comments. I started thinking that maybe it wasn't a good idea to have my package forwarded to me. I was scared to lose my money. But i kept looking and in the end i came across Vyking. All positive reviews! But at the beginning I thought it was fishy. Then i found out this review site, the one i'm writing in right now, and having already seen other companies profile before this one I was convinced to try Vyking's service. Let me just say... They answer you very quickly, kindly and accurately. I am not gonna lie it's not super cheap but it' s worth it. And you get what you ordered very fast. Which is awesome! I think I ordered my item on monday, it arrived at their office on tuesday and I got my item at home on Friday! How cool is that? Thank you for providing such a good service!
Ref: Vyking Ship International LLC
Last June 12th, I was unable to purchase a necessary tool for my studies because the only company who manufactures and sells this product in the whole world, is based in the USA and does not ship to my country.
I subsequently registered with two leading local freight forwarding companies, the first one I had to pay a fee just to register (as well as having to provide my credit-card details), the other failed miserably to make the purchase on
My behalf.
Not wanting to give up, I continued searching online and came across the Vyking Ship International website, on their online help, live chat I explained my predicament to their support staff. I was very surprised, they genuinely seemed to care about my problem and wanted to help.
I registered with them, no registration or hidden fees, was immediately sent a purchase assistance form, any queries were promptly responded to, dealt with in an efficient and professional manner. Next thing I knew, the product had been purchased and was on its way to their warehouse in Minnesota, I received it a few days later.
Very impressed and happy with their outstanding level of customer service and care, highly efficient, very professional and charge competitive rates.
Would not hesitate to recommend this company to anyone needing this type of service. I even go as far as saying that if all companies' mission was the same as Vyking Shipping, I honestly believe this place would be a whole lot different.
Just wish I'd found them sooner.
Many Thanks!
Efficient and Amazing service! Vyking Ship deserves 6 stars and more. They are up in every aspect of their business.
I more than highly recommended Vyking.
While I've only used Vyking Ship's services twice now, I'm already highly impressed with their services, benefits and most especially the outstanding custom service. For example, when I had questions in need of answering, the agent assisting me went and contacted a shipping company on my behalf just to get the information I needed.
Not only are customer relations top notch, but so are the services. My favorite being the half-a-year storage that's offered for all packages without any cost. It's a life saver if you intend to ship several items to their warehouse at different times.
The only real con I can list is the fact package consolidation, while great in-general since its only a meager dollar fifty to repackage items into one shipment, seems unnecessarily expensive when you're dealing with small objects such as trading cards that're contained within mailing envelopes. That said, TCG aren't very likely to be used with Vyking Ship's services, so this isn't that big a concern.
To summarize: Exceptional customer service, great value for repackaging (though can come as expensive when dealing with extremely small items), complete honesty with prices, and a free six months of free storage for your packages.
Vykingship is the best service parcel forwading that I ever use, The reason is:
1. Shipping cost cheapest than other!
2. Information when package arrived is super fast! NO ONE FASTER THAN VYKINGSHIP on this service.
3. free storage for 180 days.
4. Awsome consolidate package, include split package to ship use usps (because package size to big)
5. NO HIDEN FEEEEEEEEE
6. Accept Western Union
7. Ship out same day as you pay for your package
I got answers to every question I had through their chat.
Their website & service works great and is easy to work with.
I will continue to use Vyking Ship. :)
Awesome experience that they collect and took picture what you receive and what condition, all friendly and perfect customer service with live chat too.
I am selling on many marketplaces and vykingship is far the most professional forwarder that I have worked.
In the years I've used Vyking, they have been just awesome, including handling non-standard requests. Fast, efficient, easy to use service
My second Shipment was also shipped to India Perfectly. Everything was done perfectly as per the requests made. Thanks to Vykingship Team for the professional service offered.
I'm absolutely satisfide with their services! They are really effective and professional! I recommend this Company 100%!
$5 discount on your first shipment: Enter ******* in the referral section during registration.
I'm a Amazon seller and I use Vykingship to handing my inventory consolidation. They are awesome!
Answer: Hello, We typically approve address changes/updates within a couple business hours of them being placed. In your case, it appears you placed it over the weekend when we are closed so that is why it took longer than expected to get approved this time.
Answer: Hello Lifeng, If a company does not have a physical presence in MN and the sale is done online, they are not obligated to charge sales tax (and usually don't.) Otherwise, sales tax does apply for all purchases (except for clothing, which is tax-free in MN.) Please contact us at support@vykingship.com if you have any other questions.
Answer: Hello Bernard, I am not certain whether or not Barnes & Noble will accept orders to our address, as some companies block forwarding companies and others don't. You can always attempt to make the order, and the worst that'll happen is that they will cancel your order and then refund your money (or not charge you at all.) Please contact us at support@vykingship.com if you have any other questions.
Answer: Hello Peter, Bluefly should accept your order. What I'd recommend doing is using an email address that doesn't contain an Australian domain (. Au) as that is the most likely reason they are not accepting your order. Please contact us at support@vykingship.com if you have any other questions.
Answer: Hello Oliver, We offer a range of services from USPS Priority that will typically range from 6-10 business days to more expedited options like DHL Express and FedEx Priority that are typically 4 business days. You can check out our shipping calculator ( http://www.vykingship.com/website/content/calculator.aspx) to see rates and times. As of August 30th 2018 we are in the midst of a round of software integrations during which our FedEx rates will not display properly, but that should be corrected once the integrations are completed. Please contact us at support@vykingship.com if you have any other questions.
Answer: Hello Dee, Process: To utilize our service you would first need to setup an account. Our Registration link can be found in the upper right of our website. We do not have any Setup or Monthly Fees so there is no costs associated with setting up an account even if you don't use it for some time. After registering, make sure to click the "Verify" button in the email that will be sent to your email. Now your account will be fully functional and you can make purchases online and have them sent to your own unique suite number at our warehouse. When we receive a package with your name and suite number on it, we will enter it to your account and send you an email notifying you of the arrival. At this point you can do a number of things: fill out the Customs Declaration yourself and ship, request photos of the contents, wait for more packages so that you can consolidate them together to save on postage, etc. Costs: I would first recommend finding the cost of the postage to ship from here to there because it often makes the difference between a shipment being feasible or not. With our service we provide a Shipping Calculator that can show you the actual amount of postage we will charge you for a particular package. You can use our Shipping Calculator by clicking the link at the top of our website and entering in the destination information along with the weight, value, and dimensions of the package to be shipped. We do not have any hidden fees so the total you get from our calculator will be what we will charge; the only other expenses would be completely optional services fees that we offer including consolidation, repacking, and photo options. If the cost of the postage is acceptable, then the next consideration would be the Duties/Taxes that UK Customs may charge. We do not calculate these nor do we pre-pay Duties/Taxes when we ship. I would recommend going to the UK Customs website and identify the tax percentage they will charge for the category of item(s) you plan on shipping and calculating what amount that comes to given the value of your item(s). With the private carriers (DHL, FedEx, UPS, etc) they will charge a brokerage fee than is dependent on many factors including taxes assessed by Customs, number of line items, etc. With the Postal Service (USPS) you will not see these extra brokerage fees and many times packages will be delivered without taxes being charged. Please feel free to contact us (support@vykingship.com) if there are any other questions that you have. Best Regards, Clinton
Answer: Hello Yve, We have shipped to the Philippines many times. With regard to Customs and Duties, the way the carrier will collect them from you will vary by the carrier and sometimes even by the region of your country. In most cases the carrier will call or email you after it has cleared customs to inform you of the amount due and then try to collect that amount before they will deliver. Another common process that many carriers will do, and more sore when the amount is low, is that they may attempt to collect the full amount due at the time of delivery without first contacting you. If you want to know for sure how they will proceed, please reach out to the carrier you plan to ship by and ask them how they handle Customs payments in your area. Best Regards, Clinton
Answer: Hello Abhishek, Our service would provide you the ability to have products shipped from us in the USA to you in the UK. Here is a very basic overview of how it would work: 1. You register on our site. It is free (no signup fees nor any monthly fees), and we will provide you with a unique suite number at our warehouse. 2. You would use our address along with your unique suite number for the shipping address when there is a package you want us to receive on your behalf. 3. We will enter any inbound packages into your account where you will be able to see a photo of it along with all of the pertinent information (tracking number, weight, size, & sender's name). Then, if you choose, request for us to a variety of processing on the package(s) including repacking, consolidating, and additional photos of the contents. 4. Lastly you can select which package(s) to ship, check out, and then we will ship them to your address. This is just a quick overview, but if you need clarification or think your needs might be outside of what I have described, please let us know (support@vykingship.com). Best Regards, Clinton
Answer: Hello Gretel, Yes, we have shipped to Mexico many times. We have noticed that Mexico Customs has been getting quite a bit more aggressive in in the processing of inbound shipments especially DHL shipments. They have been assessing higher taxes rates to goods being shipped in and they have been requesting paperwork from the recipients that they had not before (MSDS and Ingredient lists for products, especially health goods and beauty products, import permits, etc). Our recommendation would be to avoid DHL and check with Mexico Customs regarding any products you may wish to have shipped in to make sure they will not ask for something crazy. You may also want to check out the site DutyCalculator.com to get an idea of the tax rate for any particular items you may wish to ship; Mexico Customs has imposed taxes of up to 100% on some types of goods. Please emails us at support@vykingship.com if you have any other questions or advice. Best Regards, Clinton
Answer: Hello Alun, I believe you are asking about Volumetric (Dimensional) Weight; please let us know if that is not the case. For the private carriers (FedEx and DHL) they would calculate that as 5.5 kg of Volumetic Weight. They would use 5.5 kg as the weight of the package unless the actual weight was greater than that. You can find DHL's Volumetric Weight Calculator here: http://www.dhl.com/en/tools/volumetric_weight_express.html For the Postal Service (USPS) they do not use Volumetic Weight and require dimensions only to determine if a package is within the size limit allowed for the destination country. So, for the USPS, a package measuring 30 x 30 x 30 cm would would weight whatever the scale says when the package is placed upon it. Feel free to email us at Support@vykingship.com if you have any other questions or would like clarification about anything above.
Vyking Ship has a rating of 4.4 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vyking Ship most frequently mention customer service and live chat. Vyking Ship ranks 12th among Mail Forwarding sites.