To utilize our service you would first need to setup an account. Our Registration link can be found in the upper right of our website. We do not have any Setup or Monthly Fees so there is no costs associated with setting up an account even if you don't use it for some time.
After registering, make sure to click the "Verify" button in the email that will be sent to your email.
Now your account will be fully functional and you can make purchases online and have them sent to your own unique suite number at our warehouse. When we receive a package with your name and suite number on it, we will enter it to your account and send you an email notifying you of the arrival.
At this point you can do a number of things: fill out the Customs Declaration yourself and ship, request photos of the contents, wait for more packages so that you can consolidate them together to save on postage, etc.
I would first recommend finding the cost of the postage to ship from here to there because it often makes the difference between a shipment being feasible or not. With our service we provide a Shipping Calculator that can show you the actual amount of postage we will charge you for a particular package. You can use our Shipping Calculator by clicking the link at the top of our website and entering in the destination information along with the weight, value, and dimensions of the package to be shipped. We do not have any hidden fees so the total you get from our calculator will be what we will charge; the only other expenses would be completely optional services fees that we offer including consolidation, repacking, and photo options.
If the cost of the postage is acceptable, then the next consideration would be the Duties/Taxes that UK Customs may charge. We do not calculate these nor do we pre-pay Duties/Taxes when we ship. I would recommend going to the UK Customs website and identify the tax percentage they will charge for the category of item(s) you plan on shipping and calculating what amount that comes to given the value of your item(s).
With the private carriers (DHL, FedEx, UPS, etc) they will charge a brokerage fee than is dependent on many factors including taxes assessed by Customs, number of line items, etc. With the Postal Service (USPS) you will not see these extra brokerage fees and many times packages will be delivered without taxes being charged.
Please feel free to contact us (firstname.lastname@example.org
) if there are any other questions that you have.