website thubmnail of Voonik

Voonik

How would you rate Voonik?
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Ukraine
1 review
6 helpful votes
Follow sweety t.
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I wanna buy an indian dress for festival... will i get a good quality... as dese peoples review. I think i shldnt but im from other country so i need advice

Date of experience: July 15, 2016
Voonik H. Voonik Rep
over a year old

Hi Sweety,

The products are shipped only after performing extensive quality check. They are 100% original and are procured directly from the brand. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.We make sure the product reaching our valuable customers is of the best quality and we always strive for customer satisfaction.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
0 helpful votes
Follow Rupesh k.
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Fake website
December 23, 2020

I am order product - Saree before 15 days ago. Till i have not delivered my product. Order id #*******

Date of experience: December 23, 2020
India
1 review
1 helpful vote
Follow preeth n.
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Voonik is the very worst online shopping. The are not delivering the right orders. The color, pattern, products are not good quality. They are delivering wrong patterns.

Date of experience: July 13, 2016
Voonik H. Voonik Rep
over a year old

Hi Preeth,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
0 helpful votes
Follow P C.
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I ordered shoes before 1 month,,,, still i didn't got cashback from their side,,, fake people,,, and i ordered in woman's category... they sent man's shoes... very disappointing..

Date of experience: April 2, 2017
Voonik H. Voonik Rep
over a year old

Dear PC,

We are truly sorry to know that your upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik

India
1 review
3 helpful votes
Follow Kani M.
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Money stole
December 18, 2020

I ordered last week till I didn't get any details about that products. I sent money 1015rs. Not able to contact to customer

Date of experience: December 18, 2020
India
1 review
2 helpful votes
Follow Navneeta j.
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Navneeta jaiswal
July 11, 2017

Voonik is a fraud company, my order no was R*******916, I ordered the saree, but when I received it, it was completely different from which I ordered,
I request to every one plzzzz donot purchase anything from this site.

Date of experience: July 11, 2017
Voonik H. Voonik Rep
over a year old

Hi Navneeta,

We are so sorry that you did not receive the product of your choice. As discussed over the call, we promise, we will investigate the issue to figure out, how such a product got cleared in Quality check. We will ensure that such issues are not repeated with any other customer in future. For any further, assistance kindly write to us at help@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

India
1 review
1 helpful vote
Follow Rajiv s.
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No quality check is been done. Received the shoe in bad condition my order number is *******1887 so pls take care before you order

Date of experience: August 5, 2017
Voonik H. Voonik Rep
over a year old

Dear Rajiv,

We are truly sorry to know that you are upset with us. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that the order number you have provided is invalid. Please share the correct order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

1 review
2 helpful votes
Follow Radhika S.
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Bakwaas or khatia
August 2, 2016

Please I request to all girls don't purchase anything in to this app. Ye dikhate kuch or hai bhejte kuch or hai... maine ek dark pick color ka dress order kia tha or mujhe mila kya ek baby pick la khatia dress Jo order kia uska opposite hi delivery kar dia. Please please please don't purchase anything from this app... or haa ye zabardasti mujhe 1 rating dena pad raha hai varna mai to 0 rating bhi na du

Date of experience: August 2, 2016
Voonik H. Voonik Rep
over a year old

Hi Radhika,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Colorado
1 review
1 helpful vote
Follow POONGODI N.
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Refund not done
February 20, 2017

Firstly, the product that i have purchased R*******270. Is not upto the mark in quality, also the pattern is totally different in website and the product that i have received. The refund was initiated by Voonik on JAN 25th 2017 and it's Feb 22 today and i'm yet to receive it. When i'm asking them to check the status, they were giving some dummy reference id's to check with my bank. I have received refund's from JABOONG, MYNTRA and HOPSCOTCH to this account in the same month. But only Voonik has got soem issue it seem's, did they really transferred it? I have provided them the statement as well twice from Jan month to till date in a PDF format, but again they were asking me to chase my bank to investigate the issue. THis is reallyrediculus. Please DONT EVER NEVER BUY IN THIS SITE...

Believe me. IT'S A 420 SITE...

Date of experience: February 20, 2017
Voonik H. Voonik Rep
over a year old

Dear Poongodi,

We are truly sorry to know that you are upset with us. We have initiated refund for all the three products in your order on Jan 25th 2017. Request you to check in the bank with the Transaction ARN Numbers- 75105177027000642800941,
75105177027000642774351, 75105177027000642461900.
If the issue is still pending, Please share your Bank Account statement from Jan 12th till date to help@voonik.com so that we take it up the with the concerned team and update you at the earliest.

Regards,
Team Voonik

India
1 review
0 helpful votes
Follow ashwini m.
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They does not follow estimated date for delivery.
Also this tracking system is not good.
My 2 times experience is very bad.

Date of experience: July 3, 2016
Voonik H. Voonik Rep
over a year old

Hi Ashwini,

We are extremely sorry for this experience. We would like to look into this and assist you, Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
8 reviews
173 helpful votes
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Great experience
February 11, 2016

I have tried this app and saw some amazing dresses and ordered them after delivery i am really happy with my purchase.

Date of experience: February 11, 2016
Voonik H. Voonik Rep
over a year old

Hi Sohi,

Thanks for your great feedback. Your appreciation helps us to serve your better.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
3 helpful votes
Follow Manisha S.
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My order and refund
December 13, 2020

This is a fake website. No reply any question three times deducted my money and no return in account and nobody received any calls all no are fake...
STRI ONLINE
₹269.00
Payment Failed
In case your money has already debited from your account, It will credit to your bank account within 5-7 business days.
Payment Id pay_G7PPFLNQ4NihlF
Attempted On 30th Nov, 2020
Payment via
UPI
Email *******@gmail.com
Mobile Number *******754
For any order related queries, please reach out to STRI ONLINE at *******@apivval.com.
Error Icon
Address not found
Your message wasn't delivered to *******@razorpay.com because the address couldn't be found, or is unable to receive mail.
LEARN MORE
The response was:
550 5. 1. 1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser g23sor*******ljj. 61 - gsmtp

---------- Forwarded message ----------
From: Ananta Sharma <*******@gmail.com>
To: *******@razorpay.com
Cc:
Bcc:
Date: Wed, 9 Dec 2020 16:06:29 +0530
Subject: Re: Payment failed for STRI ONLINE
----- Message truncated -----

Date of experience: December 13, 2020
India
1 review
2 helpful votes
Follow Neel C.
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Poor Communication With seller... No one reply my ticket last 20 days... Give me number who able to communicate with seller.

Date of experience: April 9, 2019
Voonik H. Voonik Rep
over a year old

Hi,

Sorry for the inconvenience. We request you to kindly provide us your registered number or registered email id or you can share your order details at ss@voonik.com.

- Regards
Team Voonik

India
1 review
2 helpful votes
Follow Sagar P.
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Very worst exepriance
February 14, 2017

I ordered a Dark jeans, and when it arrived it was totally different a Blue jeans from. Material as per price is too bad.

Date of experience: February 14, 2017
Voonik H. Voonik Rep
over a year old

Dear Sagar,

We are sorry that the Voonik product you purchased did not meet your expectations. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

India
1 review
0 helpful votes
Follow venkat g.
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I searching 0star fake online very poor service displays rate and billing rate is too deferential...

Date of experience: July 4, 2018
Voonik H. Voonik Rep
over a year old

Hi Venkat,

We are truly sorry to know that you are upset, as discussed over the call we have initiated the refund for your order number -R0094558882-1 on 1st July 2018

Regards,
Team Voonik

India
1 review
7 helpful votes
Follow Shikha M.
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Kamine hai. Sirf paise lete hain. Delivery nahi karte. Scam karte hain. Na hi inka mail dekhte hain na hi koi reply karte hain. Complaint karo in kutton ki.

Date of experience: December 14, 2020
India
1 review
2 helpful votes
Follow Neha L.
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Very bad quality
July 10, 2017

Very bad quality clothes... color and print just gone in first wash... product quality is very bad and cheap

Date of experience: July 10, 2017
Voonik H. Voonik Rep
over a year old

Hi Neha,

We are sorry to know that you are upset with us. Please share our order number and contact details at help@voonik.com. We will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

India
1 review
1 helpful vote
Follow NADIM v.
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Voonik
January 1, 2019

You help me voonik *******416. I have to you and your family u want me to u I want u to be a friend and I will never miss u so much and I

Date of experience: January 1, 2019
Voonik H. Voonik Rep
over a year old

Hi Nadim,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789

- Regards
Team Voonik

India
1 review
0 helpful votes
Follow Raza k.
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Mr voonik customer care helpline number
*******004

Mr voonik customer care helpline number
*******004

Date of experience: November 14, 2018
Voonik H. Voonik Rep
over a year old

Hi,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789

- Regards
Team Voonik

India
1 review
0 helpful votes
Follow chetna b.
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Bad return policy
April 8, 2017

I received the wrong product... was out of station so was not able to contact within 24hrs and now they have refused to change the oder...

Date of experience: April 8, 2017
Voonik H. Voonik Rep
over a year old

We are truly sorry to know that your upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik

Overview

Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Voonik most frequently mention and customer care. Voonik ranks 100th among Indian Clothing sites.

service
6
value
3
shipping
3
returns
3
quality
3