Low quality of material, bad services.
They don't give reply when you mailed them.
Color and print is different than showing in picture
I particularly searched for the review sites to write about Voonik.com, I didn't come to the conclusion with single purchase I did it more than 5 times. There is a question about ethics in business? Let me share my experience,
1. Made 3 orders, the system was working fine, received SMS, Email
Order received and stuff like that. It took 4 weeks for me to receive the order. Don't ask about the material, it's not Bollywood replica, its replicas replica, I was very upset after 4 weeks of waiting time, you got the worst. Other 2 orders were not great either, but I needed the stuff that time and compromised.
2. They have a return policy, again, it will take another month to reach your account. If you raise a query, they will copy paste their return policy. As simple as it is.
3. One of my order was not processed for 1 month, I can't even believe, they hold 2500 INR for more than a month, after several messages, I got my order cancelled and received the money. How could they hold customers money for soo long without knowing the status of the product? Without the single response.
4. My last order with Voonik.com is very interesting, Ordered churidar material, an order has been placed, received messages, money detected from the account, after 4 weeks I received the message saying, your money is refunded to the account. Get the hell out of it.
If VOONIK.COM says themselves the market place provides, then be the one in a professional manner. Concentrate on dealers, they just let all the dealers inside the online store to give big hassle to customers. My ultimate aim of this review is for the customers, who comes to the conclusion, that all online stores are same, no not like that, there are really good market place providers, there are genuine dealers, please don't spoil their names.
Hi Zeenath,
We sincerely regret the experience you have been through.No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
I give a Vonik 5 star because best in quality, material and cheap price also.It also give best service
Hi Komal,
Thank you for your valuable feedback and liking our collection. Keep Shopping@Voonik.com.
Thanks and Regards,
Team Voonik
The product that i have purchased R*******863. Is not upto the mark in quality, i want to return that product can you halp me out for process
Hi Sunita,
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
For any further assistance, please write to us at help@voonik.com.
Thanks and Regards,
Team Voonik
I purchased a loafer but the item came to m was totally different and smalll size this people are cheating us dont buy any product plz
Hi Hadibandhu,
We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Overview
Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Voonik most frequently mention and customer care. Voonik ranks 100th among Indian Clothing sites.
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- Bangalore, KA, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sonali,
We are sorry to know that you are upset with us. Please share your concern and order number at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik