Spent a small fortune to buy 5 skirts. They arrived with mouldy fabric, rips and pulls and the sewing was very poor. Sent emails with accompanying photos and got very poor responses. Only option is to pay to send them back which I really can not afford to do. And I do not trust them to actually refund even if I did. So end result, 5 poor quality skirts and I am hundreds of dollars out of pocket.
The premise of this company seems like a positive thing but in actuality quality control is poor and their responses poor too. I would not recommend that anyone purchase the recycled saris.
Outstanding company. I have some beautiful skirts from them. Outstanding service and caring people. They work with indigenous people with no jobs in Nepal and Northern India. What these people do to help them out is incredible
Thank you, Lisa!
Your support means a lot!
We appreciate your feedback. It makes us even love more what we do:)
Claudia
I LOVE my sari skirt! I put in the note that I liked teal and paisley and that is exactly what I got! I wore it out last weekend and got so many compliments! I came back and ordered 3 more! I can't wait to get them.
Hello Sandra!
Thank you for taking the time to write your feedback about your skirt order :) If you are on social media, please don't forget to tag us we get to see your OTTDs <3
-Claudia
First thing you need to know is they "review" all of their reviews and remove negative ones to falsely raise their rating. Also, their customer service is awful—they talk down to their customers and have zero transparency about when items will ship. They'll get to it when they get to it. You might get it this week, it might be next year, and they don't care. You might get something ripped or damaged, and they don't care. They'll respond to a review like they do, but they really only care about taking customer's money.
Hello there!
We are so sorry for your experience:(
We would like to check about your order. Kindly email us at nicole@darngoodyarn.com about your concern and we will straightened it out ASAP.
We look forward to hear from you.
Claudia
I'm new to Darn Good Yarn. Not only am I happy knowing I'm helping support women working for their families in India. They hand spin and make the yarn from discarded sari material. So it's also helping save the planet by repurposing instead of filling a landfill somewhere.
I adore the yarns I've received. Omg! Beautiful handmade and interesting. I'm an artist. I use yarn in a lot of my projects such as weaving, crochet, macrame and basket weaving. And I'm sure I'll use it in other mediums as well.
Im not one to write reviews but I felt that this company deserves a shout out on many levels. I will continue my monthly subscription and try not to buy everything you have all at once lol.
Thanks for your time. Go look them up. You won't be disappointed. Deanna
Hi Deanna!
We are very happy to hear that you are loving your order. We can't wait to send you more fun projects soon!
Thanks so much for your support. Your feedback put smiles on our faces!<3
Claudia
I have purchased well over 100 skirts from DGY. I am passionate about repurposing sari materials and helping the planet while looking fabulous. In fact, I am known at my school for my very colorful and bling-y wardrobe. DGY helps me with all of those goals. In addition to great customer service, they are always finding ways to help their artisans and the planet in general. I also love their size inclusive wardrobe options. I've never been referred to as a goddess before!
What is not to love about DGY?
Wow! You got an amazing collection!😍😍😍 Thank you for sharing these amazing photos. You're rocking every OOTDs!
-Claudia
I ordered my skirts a month and a half ago and had no emails back after enquiring after them. I was very worried that I had thrown my money away... when suddenly they did get back, turns out my parcel was at the post office and when I unwrapped my parcel I was blown away with how gorgeous these skirts are. I'm totally I love with them and totally revoke my review that insinuated that this might be a scam. It's not. I'm so sorry that I ever doubted.
Definitely worth the price.
Hi Mezzanine!
I am sorry to hear that you have not received your order yet nor responding to your emails :( That's really odd.
I will look into it and will send you a direct message.
Claudia
I've just placed my 2nd order. I love my wrap skirts. The quality of the fabrics and the workmanship is superb. The prints are so pretty. I'm in love! This is my look. By the way, their customer service is top notch. You will not be sorry for your purchases. I promise!
Hey Laura!
We love hearing from you. Thanks so much for this awesome feedback. We are very happy that you are satisfied with our products and services. This means a lot to us!
Claudia
I'm so in love with everything I've purchased! From skirts to yarn you will not be sorry. Any time I've had a question or concern the response time is almost immediate. They really care about their customers and it shows!
Thanks for this great review, Shannon! Our team here at DGY is thrilled to hear from you and we'd love to keep great experience with you and the rest of our lovely customers who support us! ❤️
-Claudia
Working with Nicole and Darn Good Yarn means having a support team that strives to provide exceptional products and services, helping me create and develop my own visions of the fiber arts. Thank you, Darn Good Yarn Team!
Thank you too, Linda, for your support. We appreciate it.
It's people like you who truly make it all possible.
-Claudia
Darn good yarn has the most amazing customer service. They are fast getting back to you and make sure they leave you with a smile on your face.
I eagerly look forward to my monthly boxes and their skirts never fail to get compliments whenever I wear them.
Hi Tina!
I'm so happy to hear that we've been able to help you out! We love being able to make our customers happy!:)
Thank you so much for all of your support!
-Kate
The yarn I got was honestly fine but they gave me the smallest tools of yarn even though I ordered 4 I still didn't have enough to make a blanket. I made this purchase on their website and paid through my Amazon account. Little did I know they created a whole 2nd account when I did that so I couldn't find my order to return it for a whole day. Then I went all over this website looking for away to return the yarn and there was no way I could return it. I went to the FAQ page was asked to sign in again and my sign in wasn't found. Still waiting for a response. Another email went to the email on the Amazon account. So as we're trying to return the items they won't return what I paid for $59.99 and they'll only return it for $51. This website is a scam
Hi Tia!
I'm sorry that you are having a difficult time initiating your return :( Would you mind sending us an email to info@darngoodyarn.com so we can better assist you?
Thank you in advance!
-Claudia
I've been buying from Darn Good Yarn since July and I'm obsessed! I buy mainly their recycled sari wrap skirts and fleece-lined wool socks. Each item is unique and handmade by artisans in Nepal and India, so not only do they provide supportive jobs for them, but they are helping to save the planet by keeping reusable fabric from going into the landfills! To add the icing to the cake, their customer service is incredible! I recently sent an email anxiously and impatiently awaiting my Skirt of the Month order, and Kate reassured me the same day that my skirts are being picked and they plan to maim out this week soon! They never make me fee bad for asking questions! And if there's something wrong with my order like damage, they make it right! Love this company!
Hi Megan,
It means so much to us that you love your skirts, socks, and all of our products! We try our very best to stay on our A-game and keep bringing you amazing skirts and yarn! :) Thank you for all of your support❤️
-Kate
I have been ordering Darn Good Yarn skirts for a couple years now, and I adore them! What's even better is their company's ethical footprint. In addition to all of this, they respond so quickly, and go over and above, when an issue arises. Great company, great product! <3
Thank you so much for you loyalty❤️ We are really happy to know that you are loving the skirts made by our awesome artisan in India. Your feedback matters to us and we hope to improve our more on our customer service aspect to keep customers like you amazed! Thank you!
-Claudia
My mystery sari skirt bundle made it to Canada in under 10 days. The fabric is gorgeous, with no flaws and the colours are exactly what I asked for. Perfect.
Hello Nicky!
That's awesome! We are so thrilled that you received your skirts! We hope to see you flaunting your wrap skirts in your OOTDs soon! Be sure to tag us on social so we can see it!
Thank you for your purchase
-Claudia
Darn Good Yarn besides having unique affordable yarn and more has amazing friendly customer service that always goes above and beyond. All purchases from DGY goes to help women in need... I love companies that give back to communities and are not just out to make a buck. I like different yarns and this is my go to place. You won't regret it. Very helpful staff. A pic is below of a scarf I arm knitted using their chiffon ribbon yarn.
That's really nice of you! I'm glad that you are a satisfied customer and we would like to keep it that way :) Thanks for sharing your work too! It's really pretty. Thanks a lot for your support❤️
-Claudia
I love the sari silk ankle length skirts! The ones I recently got were beautiful in neutral colors. It is so much fun getting a surprise in the mail. There was an incredible sale and I bought 4 skirts for my four sisters and two for myself. I also have about 16 other skirts! I really like wearing them as skirts, dresses and cover ups. I would also really love it if they brought the short wrap around cotton skirts back. But best of all, these skirts around ethically and conscientiously created to fairly benefit the workers as well as the environment! Love it! Keep up the great work Darn Good Yarn!
Thank you for submitting a review regarding your order and we hope to be able to do more business with you in the future! Everyone in our team is very happy to read this feedback. Again, thank you:)
-Claudia
I just adore this company. Their ethics are a total credit to them. Quality is exceptional as is customer service. My order was filled exactly to my request and my surprise gift totally complements my skirts. Thank you Darn Good Yarn, the world needs many more like you.
Hi Angela!
Thank you so much for your kind words! I'm so happy that you're loving your skirts!
Kate
I can not get over how amazing the DGY team is. On top of having great, top quality yarn, they also have a great customer service.
Always so prompt in responding to my emails and they definitely make me feel like I matter and that connection with another human being is what's important whether in a business or in life in general.
Hi Lisa!
Thank you so much for your great feedback.
You made our day!
Your kind words really encourage us to keep doing what we do <3
Please don't hesitate to reach out if you never need anything!
Claudia
I simply love this company. I was drawn in by the fabulous skirts and developed a sari wrap skirt addiction. The fabrics are gorgeous and fun and each skirt is so unique. And then I started ordering the yarn. So beautiful and great quality. The staff has been super responding to my questions and delivery has been prompt and easy to track. I also really love their philosophy about supporting the culture from which they are sourced. Cannot say enough about how happy I am to have found them.
Thank you so much Elizabeth! That means the world to us, and we're so happy to have you as a customer! You have been so kind and wonderful to speak with, so it's absolutely our pleasure! Thank you for your support and for the fantastic review!
Have a beautiful day,
- Phil
Answer: Hi there! Thank you for your comment. We had a month or so earlier this year when we grew a little faster that we could handle. We were unable to keep up with orders at that time and had to take a step back to catch our breath. We recognize orders were late and do apologize about that! In the time since, we have completely revamped our subscription box and I would really love to send you one on us so you can see all the upgrades we have made! If you can please email me at amanda@darngoodyarn.com I would love to get you set up! Xoxo
Answer: Hi Anti! Thank you for writing, and I'm sorry for the delay in reply. We honestly don't add fake reviews, but we do ask our customers if they would like to leave a review and we have some pretty happy customers. May I ask, did you see reviews that looked especially fake, or were you on another site that stated something about fake reviews? We encourage all our customers to leave a review, and even the bad ones get reviewed as they really help us make sure we are as good as we can be. If you have any feedback I'd love to hear it. Especially sites like Yelp, we actually can't anything regarding Yelp reviews. Yelp is very strict about this policy to ensure no businesses can make themselves look "better" than the consumers believe they are. So the Yelp rating is a very real, very honest rating. I hope this helps, but would love to hear any thoughts you have. You can reach me directly at CSManager@darngoodyarn.com with any questions or comments. Thank you! -Phil
Answer: Hi there! We still stick into shipping the packages between 15-20th! Some batches of customers may receive it too soon and some at the later part but we are hoping it will be there in time!
Answer: I am very sorry about the experience! If you can still send us an email so we can look the the history of your concern, we would much appreciate it! :)
Darn Good Yarn has a rating of 3.8 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Darn Good Yarn most frequently mention customer service, sari skirt and ankle length. Darn Good Yarn ranks 10th among Indian Clothing sites.
Hi Joanna!
I am so sorry to know about your experience :( I will check your email to better assist you.
Claudia