• Darn Good Yarn

Darn Good Yarn

Overview

Darn Good Yarn has a rating of 4.8 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Darn Good Yarn most frequently mention customer service, sari skirt, and ankle length. Darn Good Yarn ranks 8th among Indian Clothing sites.

  • Service
    12
  • Value
    13
  • Shipping
    13
  • Returns
    7
  • Quality
    12
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
62
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What reviewers want you to know

Positive highlights

  • With help from the customer service team, we sorted it out and my box arrive today!

Critical highlights

No critical highlights yet

How would you rate Darn Good Yarn?
Top Positive Review

“I LOVE this company!”

Sheryl M.
9/26/23

I have purchased well over 100 skirts from DGY. I am passionate about repurposing sari materials and helping the planet while looking fabulous. In fact, I am known at my school for my very colorful and bling-y wardrobe. DGY helps me with all of those goals. In addition to great customer service, they are always finding ways to help their artisans and the planet in general. I also love their size inclusive wardrobe options. I've never been referred to as a goddess before! What is not to love about DGY?

Top Critical Review

“Customer service is terrible and they gatekeep their reviews”

MB M.
12/13/21

First thing you need to know is they "review" all of their reviews and remove negative ones to falsely raise their rating. Also, their customer service is awful—they talk down to their customers and have zero transparency about when items will ship. They'll get to it when they get to it. You might get it this week, it might be next year, and they don't care. You might get something ripped or damaged, and they don't care. They'll respond to a review like they do, but they really only care about taking customer's money.

Reviews (126)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (51)
Thumbnail of user sherylm326
1 review
0 helpful votes
September 26th, 2023

I have purchased well over 100 skirts from DGY. I am passionate about repurposing sari materials and helping the planet while looking fabulous. In fact, I am known at my school for my very colorful and bling-y wardrobe. DGY helps me with all of those goals. In addition to great customer service, they are always finding ways to help their artisans and the planet in general. I also love their size inclusive wardrobe options. I've never been referred to as a goddess before!

What is not to love about DGY?

Products used:
Skirts!

Service
Value
Shipping
Quality
Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Wow! You got an amazing collection!😍😍😍 Thank you for sharing these amazing photos. You're rocking every OOTDs!
-Claudia

Thumbnail of user jessicam1238
2 reviews
20 helpful votes
January 7th, 2020

Darn Good Yarn is a great company that helps to employ talented and skilled women artisans in India.The products they sell are awesome, and it is alot of fun to get their mystery items and/or subscription services, as you will be surprised at all the variety they carry. If you like vibrant rich textures and beautiful colors for your yarns, this company has that. They also sell gorgeous clothing and accessories. I always get lots of compliments on my Sari skirts, and best of all, they are made from earth friendly, repurposed materials.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Jessica! We appreciate you and your support. You are one of the people who made us awesome and who we treasure the most!
Thank you SO much❤️

-Claudia

Thumbnail of user jessicae1197
2 reviews
1 helpful vote
June 8th, 2023

Good quality products and good for the planet sign me up! Got the Crimson Rose Lux Adventure yarn and I love it!

Service
Value
Shipping
Quality
Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you SO much, Jessica!
This feedback is truly appreciated.

- Claudia

Thumbnail of user jackieg352
1 review
1 helpful vote
April 29th, 2022
Verified purchase

Love their clothing that is ethically sourced, made by hand, and beautiful colors. Awesome customer service. I'm hooked!

Tip for consumers:
It's addictive!!! I love Darn Good Yarn!

Products used:
Skirts, and dusters

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Jackie!

Wonderful! Thank you for your insight, and for sharing here some photos of your skirts! They are so pretty <3

-Claudia

Thumbnail of user lisad946
2 reviews
0 helpful votes
June 16th, 2020

I can not get over how amazing the DGY team is. On top of having great, top quality yarn, they also have a great customer service.
Always so prompt in responding to my emails and they definitely make me feel like I matter and that connection with another human being is what's important whether in a business or in life in general.

Tip for consumers:
This is a great site if you love crafting, love yarn, and want to support a clean earth, and some amazing women who make these incredible products.

Products used:
I really love their editors box. Stuffed to the brim with high quality yarn, accessories, and other goodies, hand picked by the head honcho, Nichole herself. My favorite yarn has to be the recycled sari silk yarn. The colors are just so vibrant and the yarn it’s is super durable and soft. I’m using mine to weave myself a skirt as we speak.

Service
Value
Shipping
Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Lisa!

Thank you so much for your great feedback.
You made our day!
Your kind words really encourage us to keep doing what we do <3

Please don't hesitate to reach out if you never need anything!

Claudia

Thumbnail of user lindam2679
1 review
1 helpful vote
March 12th, 2021

Working with Nicole and Darn Good Yarn means having a support team that strives to provide exceptional products and services, helping me create and develop my own visions of the fiber arts. Thank you, Darn Good Yarn Team!

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you too, Linda, for your support. We appreciate it.
It's people like you who truly make it all possible.

-Claudia

Thumbnail of user jacqueliner179
1 review
5 helpful votes
December 3rd, 2019

Darn Good Yarn besides having unique affordable yarn and more has amazing friendly customer service that always goes above and beyond. All purchases from DGY goes to help women in need... I love companies that give back to communities and are not just out to make a buck. I like different yarns and this is my go to place. You won't regret it. Very helpful staff. A pic is below of a scarf I arm knitted using their chiffon ribbon yarn.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

That's really nice of you! I'm glad that you are a satisfied customer and we would like to keep it that way :) Thanks for sharing your work too! It's really pretty. Thanks a lot for your support❤️

-Claudia

Thumbnail of user gs551
1 review
0 helpful votes
May 14th, 2021

Decided to join the Facebook page and attend a Live show. Wonderful customer service! I can't wait to receive my skirts!

Products used:
Skirts

Service
Value
Shipping
Quality
Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you SO much for this great feedback!
We hope to see you at our upcoming live sales!

Thank you for your support. Please let us know what you think about your new order! <3
-Claudia

Thumbnail of user sandras2142
2 reviews
0 helpful votes
August 1st, 2021

I LOVE my sari skirt! I put in the note that I liked teal and paisley and that is exactly what I got! I wore it out last weekend and got so many compliments! I came back and ordered 3 more! I can't wait to get them.

Products used:
sari wrap around skirt

Service
Value
Shipping
Quality
Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hello Sandra!

Thank you for taking the time to write your feedback about your skirt order :) If you are on social media, please don't forget to tag us we get to see your OTTDs <3

-Claudia

Thumbnail of user courtneyh270
1 review
0 helpful votes
February 23rd, 2021

I love their skirts, I love their yarn, and I love their recycling and support of artisans worldwide. They have fantastic customer service and some really great sales!

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

It's so nice to hear from you, Courtney!
We will continue to strive to deliver quality products and great customer service.

Thank you for this feedback.
Claudia

Thumbnail of user sherrir87
1 review
0 helpful votes
February 1st, 2021

Best customer service ever, quick responses, always helpful. The merchandise is fabulous. Unique, great quality, always beautiful.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thanks so much, Sherri!
It's good to hear it.

We can't wait to continue doing business with you in the future:)

Claudia

Thumbnail of user dianas454
1 review
1 helpful vote
March 25th, 2020

Thank you everyone at Darn Good Yarn for being such a wonderful, fun, exciting, and all around fantastic place to shop for the things I love! I do think you are the greatest team out there in the business world, at least where yarn and such is sold! I can't say I have much experience with much else but I do love my yarn! And Darn Good Yarn just gives me this "feel good" feeling every time I get order from you! I was reading about my sari silk skirts I ordered which by itself is amazing, but then I went in to read about "Darn Good Yarn" and how it came to be and such... it's mind boggling to me what you all have accomplished and by the way, HAPPY 10 year Anniversary!

Tip for consumers:
This site is very easy to maneuver around and I love that because for one I do everything from a mobile devise and I am quite technologically challenged, so to click on their site was quite a pleasant surprise! ❤️

Products used:
2- Darn Good Twisted Worsted Weight Silk Yarn
1- Darn Good Worsted Weight Roving Silk Yarn

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Diana!

Thanks so much for the awesome feedback! We are happy to know that you are loving your purchase and cheers to more crafting projects from us!

Claudia

Thumbnail of user kellyc494
1 review
1 helpful vote
February 7th, 2020

My order arrived today and I love each of the skirts. Kate listened and fulfilled my order near to perfection and Nicole kept me informed since I asked for a lot and needed it quickly as I am going on vacation soon. Of course I had to order some yarn because i love their unique selection.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Kelly!

I'm so so happy that you're happy with your skirts! :) It really does make my day to hear that!
Please let me know if you need anything! I'd be happy to help
-Kate

Thumbnail of user elizabethv683
1 review
0 helpful votes
August 16th, 2021

Great company, great mission, fabulous products and the BEST customer service around! The sari skirt facebook group and live sales give me life through this pandemic.

Tip for consumers:
buy the skirts and join the facebook group, it will make you so happy!

Products used:
skirts and kaftans

Service
Value
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Returns
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Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hello Elizabeth!

We truly appreciate your kind words. It makes us strive to be the best :) Thank you for your support:)

-Claudia

Thumbnail of user candacem118
1 review
1 helpful vote
April 29th, 2020

I've been subscribed to DGY for a little over a year now and I love everything about this company. In addition to my monthly subscription box, I've also made numerous other purchases and have always been pleased. I can only think of one time where I had an issue with an order and it was resolved quickly. The customer service is exceptional and the products are great quality. The karma points program is an awesome perk and I've gotten quite a few things for free using them. I especially appreciate how my purchases are helping to provide sustainable employment for so many people. My most recent purchase was 3 hanks of the beautiful Malabrigo sock yarn and I'm super excited to make something with it! I always look forward to getting my packages from DGY!

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Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Candance!

Thanks for your loyalty! We are very happy to know that you've been enjoying our products and services! We can't wait to see what you'll make out of the yarns here!:)

Claudia

Thumbnail of user kathrynb159
1 review
0 helpful votes
July 31st, 2019

I have NEVER been disappointed by anything I've ordered from DARN GOOD YARN - crafting and jewelry supplies, recycled silk wrap skirts (I have at least four), and the yarn. Oh the yarn... An incredible selection of different fibers in brilliant colours and textures, many recycled fibers, all sustainable products. This company supports the individual artisans who produce the many recycled products in areas where it means a great deal; I admire that so much! They also sell (and often feature many for free - always on Fridays) crochet and knitting patterns designed to work especially well with their unusual yarn fibers.

Tip for consumers:
Consider joining any of their subscription services. You get great bargains at low monthly prices (and discounted shipping), and you can pause service at any time (or cancel if you must). They are a treat!

Products used:
Sheesh... I have many I haven't had time to use YET, but I've used some of the jewelry-making products, a number of their different varieties of crochet hooks, ALL my recycled Sari silk skirts are dirty because I've worn them, I've crocheted with 100% Reclaimed Sari Silk worsted weight yarn in "Wild Peacock," DK Weight Herbal Dyed Recycled Silk Yarn, Premium Sari Silk Handspun Yarn, and animika silk yarn (handmade and handdyed).

Service
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Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you Kathryn! We appreciate the very informative feedback especially the tip for other customers ❤️ You are one of the people we truly are grateful for. Your support and love to us means a lot!:)
-Claudia

Thumbnail of user lisap1226
2 reviews
0 helpful votes
November 18th, 2020

Outstanding company. I have some beautiful skirts from them. Outstanding service and caring people. They work with indigenous people with no jobs in Nepal and Northern India. What these people do to help them out is incredible

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you, Lisa!

Your support means a lot!
We appreciate your feedback. It makes us even love more what we do:)

Claudia

Thumbnail of user shannonr164
1 review
0 helpful votes
September 5th, 2019

I'm so in love with everything I've purchased! From skirts to yarn you will not be sorry. Any time I've had a question or concern the response time is almost immediate. They really care about their customers and it shows!

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thanks for this great review, Shannon! Our team here at DGY is thrilled to hear from you and we'd love to keep great experience with you and the rest of our lovely customers who support us! ❤️

-Claudia

Thumbnail of user nickyf7
1 review
0 helpful votes
September 5th, 2020

My mystery sari skirt bundle made it to Canada in under 10 days. The fabric is gorgeous, with no flaws and the colours are exactly what I asked for. Perfect.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hello Nicky!

That's awesome! We are so thrilled that you received your skirts! We hope to see you flaunting your wrap skirts in your OOTDs soon! Be sure to tag us on social so we can see it!

Thank you for your purchase
-Claudia

Thumbnail of user tinav53
1 review
0 helpful votes
December 13th, 2019

Darn good yarn has the most amazing customer service. They are fast getting back to you and make sure they leave you with a smile on your face.
I eagerly look forward to my monthly boxes and their skirts never fail to get compliments whenever I wear them.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Tina!

I'm so happy to hear that we've been able to help you out! We love being able to make our customers happy!:)
Thank you so much for all of your support!

-Kate

Thumbnail of user dorothyl96
1 review
0 helpful votes
October 25th, 2019

I love their Yarn of the Month Club and the Sari Skirts but I love their customer service most of all. They are so nice. I made a mistake on an order, didn't realize it until it was getting ready to ship out. I called them and sent an email (it was the weekend and they weren't open). I received an email from them first thing Monday morning letting me know they had corrected my mistake. Yippee! Thank you Kate! Now I'm waiting for my order to arrive!

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thanks for this feedback Dorothy! I will surely let Kate know. I'm glad she'd caught your order in time before it shipped:)
Hope you'll love your order as much as we do❤️ We will look forward to another positive review? Yay! Fingers crossed!

Claudia

Thumbnail of user judyf191
1 review
4 helpful votes
June 8th, 2020

I own upward of 30 DGY skirts. I enjoy wearing the skirts as much as I enjoy supporting the company's mission. When I've needed customer service, I have been attended to promptly. I appreciate the company's rewards program, their positivity, and the community they foster on their Facebook page.

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Hi Judy!
I'm so happy to hear that you're loving your skirts:)
Please let us know if there's anything we can help you out with!
Kate

Thumbnail of user evec23
2 reviews
0 helpful votes
April 30th, 2019

I just finished my first monthly project, a small colorful cowl. I love that everything you need is in the box! It was fun & easy to complete! Thanks Darn Good Yarn!

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you so much for writing in, and for sharing your amazing work! Getting to see what our customers are making with our Darn Good Yarn always puts a smile on my face, and is one of my favorite parts of this job! Great work, and thank you for your support.

-Claudia

Thumbnail of user lisav343
1 review
0 helpful votes
June 3rd, 2020

Black cat Fibers yarn is stunning! I cannot wait to knit something extra fabulous! I am totally in love!

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Heya Lisa:)

I'm so happy to hear that you're loving your yarn. We hope you make something incredible!
Let us know how it works up!
-Kate

Thumbnail of user susans1109
1 review
0 helpful votes
July 15th, 2019

I absolutely adore Darn Good Yarn's Silk Sari Skirts! I live in them - they are addictive! There is even a Facebook group of women who wear them. Customer service is always prompt and friendly
I respect the company's philosophy of supporting sustainable and fair jobs in underserved communities worldwide and using recycled materials, which is another reason I like to support this company

Thumbnail of user nicoles197
Nicole S. – Darn Good Yarn Rep

Thank you so much Susan! This means the world to us and you are one of these amazing people who made our mission possible. We appreciate your support and love ❤️
-Claudia

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From the business

Gorgeous yarns and fabrics to blow you away! Ethically-sourced, environmentally-friendly recycled silk and plenty more at Darn Good Yarn!

Company Representative

Thumbnail of user nicoles197
Nicole S.

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