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Voonik

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India
1 review
7 helpful votes
Follow veena S.
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I have ordered 22 nov, same day I have received mail ur order is on the way still no updates your mobile number on the website is not at all contactable even email also, not received any update

Date of experience: November 25, 2020
India
1 review
5 helpful votes
Follow Mahi r.
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Voonik customer service available on 24×7
www.voonik.com for online shopping. *******902Voonik customer service available on 24×7
www.voonik.com for online shopping. *******902

Date of experience: October 3, 2019
India
2 reviews
5 helpful votes
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Voonik
December 13, 2018

Club factory customer care helpline number ****************************Club factory customer care helpline number ****************************Club factory customer care helpline number ****************************

Date of experience: December 13, 2018
Voonik H. Voonik Rep
over a year old

Hi,

Sorry for the inconvenience. This is voonik online shopping ( Voonik.com) kindly reach out to (Club Factory)Customer care for further assistants.

-Regards
Team Voonik

India
1 review
0 helpful votes
Follow Mandira M.
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Horrible Service...
September 29, 2016

Very poor service... product had already been picked up more than 13days before... Bt still dint receive the exchanged item... Either deliver the product or refund the money back...

Date of experience: September 29, 2016
Voonik H. Voonik Rep
over a year old

Hi Mandira,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
1 helpful vote
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Voonik
January 1, 2019

You help me voonik *******416. I have to you and your family u want me to u I want u to be a friend and I will never miss u so much and I

Date of experience: January 1, 2019
Voonik H. Voonik Rep
over a year old

Hi Nadim,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789

- Regards
Team Voonik

India
1 review
0 helpful votes
Follow Murali T.
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Poor Quality Products. Online Cheating business

I ordered black colour chiffon designer party wear saree with unstiched blouse. The product delivered to me is not at all matching to the picture posted in the website and the quality of the material is very very cheap. Please stop cheating people

Date of experience: July 30, 2016
Voonik H. Voonik Rep
over a year old

Hi Murali,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
3 helpful votes
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Worst experience
October 4, 2016

I have ordered 4 items on voonik. Items were delivered on time but quality of the product is so bad and when I tried to return one of the product I got a message after 2 min that they have tried to multiple attempts for pick up but I was not available how can it be possible that within 2 minutes they sent a person for pick uo multiple times. I must say that I am regular online customer and I have never faced this kind of problem. Well I am not gonna use this site again for online purchase. I just hope that they give my money back. Such cheaters and fraud people.

Date of experience: October 4, 2016
Voonik H. Voonik Rep
over a year old

Hi Sweety,

We express our sincere apologies for the unintentional mistake and the inconvenience caused thereafter. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
4 reviews
145 helpful votes
Follow rani s.
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Service is 24/7 days...
January 29, 2016

Best online shopping Voonik.com. It is awesome site for Indian and western and wear and jewellery. You can order very easily and get your product on time at very good quality offer best product on this site. Service is 24/7 days...

Date of experience: January 28, 2016
Voonik H. Voonik Rep
over a year old

Hi Rani,

Thank you for your valuable feedback and liking our collection. We hope to serve you in future and assure you a splendid shopping experience.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Georgia
1 review
2 helpful votes
Follow Aparna S.
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Very Bad
February 13, 2017

I ordered a yellow dress, and when it arrived it was entirely different a red and black from what i have ordered that too a small sized one. How can they be so careless and send something which is entirely different.

Date of experience: February 13, 2017
Voonik H. Voonik Rep
over a year old

Dear Aparna,

We are sorry to hear that the product we sent did not match your expectations. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

India
1 review
12 helpful votes
Follow Dhruv S.
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Fake Website
September 10, 2020

Don't trust the Website owners.
Don't buy Products from this Website.
They don't have any customer service & no one is there to listen to your problems.

Date of experience: September 10, 2020
India
1 review
7 helpful votes
Follow Durga R.
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Worst experience
December 24, 2020

I ordered 13 dec that day I got email order confirmed. But till I didn't receive my order and I didn't any notification. I send a mail also but no one is respond. I think it's fake website.

Date of experience: December 24, 2020
India
1 review
2 helpful votes
Follow Shravan K.
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I have placed 02 dresses order online, first of all they delivered their product very late as per there mention time. Below are the discrepancy of that product.

1. Unstich dresses even they havn't mention about this thing anywhere on that particular page.

2. Delivered very late.

3. Not only lower (Salwar) of that unstich dress was also missing which we havn't received.

Date of experience: August 2, 2016
Voonik H. Voonik Rep
over a year old

Hi Shravan,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
3 helpful votes
Follow Manasa G.
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Voonik is a such a cheat website they deliver all wrong and substandard material. The pricing is not worth for such low quality materials. They are big cheats coz they display something else on website and deliver something else.

Date of experience: September 7, 2016
Voonik H. Voonik Rep
over a year old

Hi Manasa,

We sincerely regret the experience you have been through. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
3 helpful votes
Follow Manoj S.
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Cheap quality product
January 2, 2017

I purchased Bollywood saree, but they came to me was default product, than i replace it, when i got replaced saree, the material, quality, design completely different from photo display in side, first experience is very bad on this side, i order net saree, but i got normal saree, and very cheap design.

Date of experience: January 2, 2017
Voonik H. Voonik Rep
over a year old

Dear Manoj,

We are sorry that the Voonik product you purchased did not meet your expectations. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

India
1 review
2 helpful votes
Follow K r.
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I have purchase one Saree order no *******. 50days complete not got Saree but delivery message given l am shocked. I had given complain t to coustmer care. They are telling with in 48 hrs solve this issue. Same story telling last 30 days. One day coustmer care person told now I am in sleep cut the phone. Don't buy any products from voonic. It is no1 fraud company.

Date of experience: September 15, 2016
Voonik H. Voonik Rep
over a year old

Hi Kadagala,

We express our sincere apologies for the unintentional mistake and the inconvenience caused thereafter. We notice that the order was lost in transit hence we have initiated refund on Sep 16th, it may take up to 7-10 business days for the bank to process the refund to your bank account. If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Georgia
1 review
2 helpful votes
Follow Ma M.
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Money stolen from me
March 22, 2018

TERRIBLE! I returned an item and I NEVER got refunded for it. Technically means they stole money from me because I paid for something that I do not have, but they can still resell.

I have contacted them SO MUCH over the past two months and all I get are general comments saying they are looking into the issue. Yeah, right... I have never experienced such terrible costumer service. It is NOT that hard to refund what it is owed to me. You might have gotten extra, undeserved money from me this time, but all you did was lose me as a costumer since will never buy from them again.

Date of experience: March 22, 2018
Voonik H. Voonik Rep
over a year old

Hi,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.

Regards,
Team Voonik.

Texas
1 review
3 helpful votes
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Voonik
September 26, 2016

Recently I ordered 2 lehnga material and saree.

When I Recieved my order I only got net material of lehnga... Dupatta and choli missing and they sent a funny piece of different color cloth which didn't look like a saree at all. How unethical is that! You are going down one day.

Date of experience: September 26, 2016
Voonik H. Voonik Rep
over a year old

Hi Sonja,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

India
1 review
0 helpful votes
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Fraud site
November 2, 2017

You can't exchange your product in voonik since. They people very intelligent. Product shrink and damage after first first wash... Sehhh. Disgusting site... Very bad quality after wash... And they do no exchange after wash..

Date of experience: November 2, 2017
Voonik H. Voonik Rep
over a year old

Hi Archana,

We are sorry for the trouble caused. We are forwarding this case to our quality check department right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Regards,
Team Voonik

India
1 review
0 helpful votes
Follow Khaleel p.
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I ordered many items. It still not yet delivered its almost 1 month over. But I recive message as item is delivered.

Second concern is, I purchased a product one month before which is of very low quality and the item is returned. But till now amount is not yet reveresd

Date of experience: August 4, 2016
Voonik H. Voonik Rep
over a year old

Hi Khaleel,

We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Hong Kong
1 review
3 helpful votes
Follow Jasna c.
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I odered a churidar which seen in ur site. It's very beautiful on your site. But When i reach the product it was really a poor quality and it was I seen only in the sunday market or the street market that type fabric. I loss my 1100... I didn't put it..

Date of experience: August 24, 2016
Voonik H. Voonik Rep
over a year old

Hi Jasna,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Overview

Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Voonik most frequently mention and customer care. Voonik ranks 100th among Indian Clothing sites.

service
6
value
3
shipping
3
returns
3
quality
3