I had ordered one green polo t shirt from voonik that was unfitted to me i returned it on same way but the have refunded me 50 percent amount when i made a call to their customer services they said that i wont get the left 50% refund. Very very bad i have launched the complaint against them in consumer court.
I have ordered a product from voonik store but 9 days got over still I didn't get product as well as any reply from them...
Seller should reply to their customers but voonik isn't replying...
Voonik store kindly respond us
The above gmail was active till receiving the money (Rs. 300/- for a designer saree) but once received my money, the above address became nonexistent and all subsequent mail sent repeatedlyare thrown out. The following is latest vent of my ire ---
'more than a month, surpassing you promise of
' within 10 to 15 working days '
Lapsed, yet not received my order?. You have cheated our trust, swindled my hard earned money, you have misused online deal to amass money hiding in a place. But the time is not far away for you and the wholelot who helped you in this cheating online deal, to receive the harsh punitive treatments from the God.
This is the order copy
ORDER #*******
Thank you for your purchase!
Hi T K, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
Or Visit our store
Order summary
BEIGE GEORGETTE ELEGANT SAREE × 1
Rs. 199.00
Subtotal
Rs. 199.00
Shipping
Rs. 70.00
Taxes
Rs. 0.00
Total
Rs. 269.00
The VONIK STORE is a fraudulent web store. They collect the money for the order and they do not send your order. It is not understood why no severe action has been taken against this web store. How are their registration not cancelled so far. Totally disappointed. Please do not trust this store. Fraud 100%+
Customer support - absolutely pathetic! Forget about solution to your concern, Voonik customer support team including CEO doesn't bother to respond, neither calls/emails
Products - Experienced twice, cheapest of the cheap products!
Criminals. They stole my money I feel tooo bad if I got them i will kill... don't eat go &begging... go eat u r own motions u get some sense u will definitely get punished r else u r life will damaged my wish
What they publish they don't deliver after that its more worse they treat customers like dog's no customer care phone calls and then email replies take almost 24 hours pathetic service. Its seems to be fake on the name of fashion they are fooling people and looting money.
Hi Nilesh,
We are truly sorry to know that you are upset with us.We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
How do you want to me place an order when that product which I chosen is gone out of stock after waiting of your confirm delivery a 15 days ago.
This was really not good...
Now you will suggest to wait back until that product Comes on stock and wait till than.
Thank you
Dear Ranjeet S,
We sincerely regret the experience you have been through.The order stands cancelled due to logistical constraints. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep.
For any further assistance, please write to us at help@voonik.com.
Regards,
Monisha
Dont purchase anything from them. This site is fake nd froud... no one can give u the answers of any mail or in phone... they all r the cheters. I also order them on 4the jan but still i dont get anything from them. Or noe even such a one msg or mail reply... so plz dont trust them
I ordered for 2 shirts on 1st october on an offer and it automatically got cancelled on 12 October without any intimation or email or phone call. My friend also experienced same problem wherein product was not delivered even after 15 days and order got cancelled automatically. This site is fraud and they do not have good customer service. Please refrain from this VOONIK.com site.
Dear Durgalakshmi,
We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Why don't u ask the sellers of the product to send photos of the original dress/clothes along with your catalog photos on the website so that customers like us can compare both the photos and then order it. It will be very convenient for us... as i have read many reviews regarding the same that the photo showed in website is very different from the delivered product(clothes) and has poor quality issues. I think all shopping websites for clothing who have such problems with quality and difference in their actual product should do the same to avoid negative remarks of customer and unsatisfactory... pls think about it i'm sure other customers will agree to this..
They will allow seller to send damaged and unfit disqualified products when customer makes exchange for new one or refund of amount. The shipping charges will not to be given back, this is new way to cheat customer and make money without any service. Dont go for this F*** site
Dear Vinuthan,
We are sorry to know that you are upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.
Regards,
Team Voonik
I ordered Red colour chiffon designer party wear saree with unstiched blouse piece (Code: *******). I paid Rs. 639/- for that. The product delivered to me is not at all matching to the picture posted in the website and the quality of the material is very very cheap. Please stop cheating people
Hi Annie,
We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Voonik.com is a fake website. They stealing money from customer and sellers also. They never give proper reply to customer and seller when any issue accrued. And if your money stuck in voonik then forgot it. They never refund and give proper answer to you. So that's batter to be away from voonik. There is many other good site on market place to do onlineshopping so why this full of scam site. I am speaking my own experience. And any one can search for voonik on the web to know scam of voonik.
Hi Sanket,
We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Have bought a saree which is not even 1% of what they show you in pictures. And when you want to speak with any one on their given number they never respond to you. I am so sick and tired of this website and it's a humble request to everyone that plzz do not buy it from this website they just fool people around.
Hi Meenakshi,
We sincerely regret the experience you have been through. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
The item that is sent is of such low quality that it cannot be worn by anyone, and when i am trying to return we are not able to return the goods, please do not buy any products from this site. Cannot be believed.
Hi Arundhathy,
We are truly sorry to know that you were unable to reach our customer support. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Initially I did find VOONIK quite good... but off late they are not good...
I received a piece of a rag torn all around instead of a saree I had ordered...
I would like to ensure such acts don't happen to you too!
Hi Radhika,
Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
I have bought 2 or 3 times saree from voonik they r different as displayed on screen and very bad in quality just waste of money tha product they send u is easyli anek able in local market on down price compare to voonik so please don't buy any product from this way
Hi Seema,
We are truly sorry to hear that the products did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Ordered a product. Received the worst quality ever seen. Product costs RS 560/-, similar product available in RS 60/- in local markets
Company founders are very intelligent as they do not allow the return or exchange.
Product is cheap.
Should we file a COMPLAINT or move to consume court?
Hi,
Sorry for the inconvenience. We request you to kindly provide us your order number or you can share your order details at help@voonik.com. So, that we can assist you better.
Regards,
Team Voonik.
I ordered two dresses on the 4th of July and I have not heard anything back from Voonik as to when my dresses will be delivered. I've sent a couple of emails but I keep on getting the same message which is irrelevant based on my query. The response from voonik says "yes we deliver to UK/US" but my query is when will I get my order delivered. I was hoping to get them this week so I can wear them at a wedding this weekend. The service is very inconsistent. I would really like them to deliver the dresses on time or at least communicate to me when I should expect them.
Hi Ritu,
We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.
Overview
Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Voonik most frequently mention and customer care. Voonik ranks 119th among Indian Clothing sites.
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- Bangalore, KA, India
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better. Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789.
- Regards
Team Voonik