I ordered two dresses on the 4th of July and I have not heard anything back from Voonik as to when my dresses will be delivered. I've sent a couple of emails but I keep on getting the same message which is irrelevant based on my query. The response from voonik says "yes we deliver to UK/US" but my query is when will I get my order delivered. I was hoping to get them this week so I can wear them at a wedding this weekend. The service is very inconsistent. I would really like them to deliver the dresses on time or at least communicate to me when I should expect them.
Hi Ritu,
We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.