Mirraw

I ordered my dress 2 months ago. After checking the tracking info I found out Mirraw was attempting to deliver my dress to my address in another country...good luck with that. I ask them to rectify the situation and they suggested I pay for their mistake. I declined and asked for a refund. No response. Beware of the company. Very polite in correspondence, however they will do nothing.

I bought a shirt for my sister to wear to graduation. We measure it and choose the size according to the size chart. I usually don't like to order clothes online because I prefer to try them on before buying, but they fit her perfectly and were of good quality. She is excited to use it. When I had a question, I received an answer that same day with all the information I needed. Would definitely buy here again!

1. Delivered products came way later than promised time
2. Pictures on the website don't match actual products
3. At least one product fails quality check
4. I still have not received my refund for two products
5. Hard to reach customer service
* I had the worse experience and will never recommend anyone to purchase from Mirraw.

Ordered item.

Eventually sourced from their warehouse - still ok. I wasn't in a rush - just happy with sari I ordered.

Some issues delivering?

"XpressBees" delivery used(see pic attached below with 1.2/5 stars review history).

Ok - they said they "tried" delivering 3 times.

Uh huh.

MEANWHILE - intended recipient never got package. Her front desk person never received or got anything.

XpressBees reviews are abysmally low. People talking about packages that are kept and never delivered.

Uh huh.

Tried a twice to complain to mirraw. "A decision will be reached on your case in 5 days". Uh huh. 11 days later, I emailed them to see what was up?

Nothing.

Second complaint - mirraw emailed me a receipt with an "X" signature(not the signature of my intended recipient or her front desk) stating package was received.

Figure it out mirraw! The courier kept the package!

Now, on my next trip over, I have to keep my eyes open for a beautifully dressed XpressBees delivery person among all the others! THATS MY SARI!

Thanks mirraw - obviously a delivery issue. No word from them on acceptance of responsibility. No offer to replace.

Uh huh.

Bye!

I have ordered 2 dresses on 6 Jan with expected delivery of 21 Jan. After many emails to and from Mirraw, the 1st dress arrived on 12 Feb, just 2 days before my son's wedding by which time I had already had to by another one. I had then cancelled the 2nd dress and was promised a refund but then they still sent the dress and it arrived on 6 March. I refused the delivery and it was returned to Mirraw. Ever since then I have been trying to get a refund but they refuse. I get an anser to every email, but they are all just standard answers, copied from a textbook and not helpful at all.
I cannot recommend this supplier at all!

So far, I have purchased several items from light in the box. I like the clothing. With such a variety and good quality material, it's easy to find just the perfect items. The price is very reasonable. Also, I am very pleased with the illuminates. They are dainty yet perfect to put into little groups to shed just the perfect amount of light. I've already decorated with these, and am pleased how it turned out.

I love shopping with you but the delivery is
Sometimes not good thank gob I have good people living around me they dropped my stuff off at the front door not my floor and left it a little boy knocked on my door and said these are your I was so grateful because I spend over 100 dollars everything so you need to tell your delivery people to make sure it gets to the person if I don't get my stuff I won't order anymore so please talk to them thank you

I had a very bad experience with the company. They do lots of misleading picture posts, it is very difficult to talk to anyone when you call. They decline to fix your issue but tell several reasons why they can't do it. DON'T buy from them the material is very bad and the pictures are incorrect.

They will not return my money since it's custom stitched.
Blouse is supposed to be sleeveless they made it with sleeves, neckline measurement is incorrect, color is Gooddy and material is cheap.
Please donot buy from this website. Sent emails, spoke to customer service, what's app messages too

This website is so easy to scroll through and every design has so many colours! Large variety of designs and colours which makes shopping so much more fun and easy. Definitely was hard to make choices as I wish I could just buy it all! The descriptions and sizing chart were also very helpful and made my decisions easier to make!

They replied very fast and gave me lots of assistance in making my return/ exchange easy! Loved what they had to offer and their understanding in my sizing mistake.

DO NOT BUY FROM MIRRAW. They dont have any international return policy. You have to bear the cost of your return which can be more than what you paid. And also they dont accept the returned package saying that its too late. You have to return within 7 days of return. How can you return an international package within 7 from USA to India?

They dont return to your emails. On the phone they talk nice but they dont have any solid answers. Mirraw International Buying is a scam

Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery

They shipped me unstsitched lehanga even though I paid for customization and still have not refunded me after over 20 emails. I returned their useless item right away.

Don't buy apparels from Mirraw.com. It took one month to deliver the items that too after sending emails. One of the item is defective and I reported on the next day I received the item. Again and again they asked for product photos and after couple of emails, they told I have reported after 2 weeks, so that they can't replace the item. They told, they will give 15% refund. I couldn't understand why I have to loose my money for their mistake. Every day they will send mails regarding and they are saying they will refund the money to Mirraw wallet and I have to agree for 15%. Who wants to buy again from Mirraw. And it is going to be 3 months and still not resolved. I purchased for $132 and defect item is of $32. Can't they refund $30?. I done shopping from Mirraw 1 year back, service was ok. But this time it was terrible. Price is high, quality is very bad.

To mirraw representatives --- I have already contacted you multiple times and replying all your mails for the past 2 months. Totally we exchanged 40+ emails. If you really wants to resolve, you could have been solved this month before. I written this review to save other people.

Nice cotton, fashionable colors. It looks stylish, comfortable and beautiful under sneakers, I recommend buying it!

The are fake and do not honor returns, sent used some old stuff and very cheap quality. I spent close to $200 on cloth which is equivalent t0 18,000 INR. These people are Thugs and very unprofessional and did not honor what they promised.

This is the lowest integrity ecommerce experience I've had in quite a long time. Absolutely awful customer service. I ordered a lehenga from here and the shipment took over a month to process. Customer service guaranteed it would be delivered by end of August, and it still hasn't shipped. Given my event is next week, I asked them to cancel and refund the order. They're refusing to give me a refund, even though the website claimed they're "customer friendly" and offer full refunds. Will make sure everyone I know never uses this site in the future.

First their estimated shipping dates are completely wrong. I ordered 2 sarees weeks ago, and one still hasn't shipped yet. The one that did arrive is completely off the size that I ordered. The worst is their customer service though, their customer care number do now respond to the messages in timely manner and sometimes even ignores your messages. Never ever ordering from them again.

Customer service is horrible and clothes very cheapquality. Do not pick up phones and takes 3 days just to reply to one email

Package and Sold a damage item to me that I can't use, this item was met for my birthday frustrated me. Yet Mirraw is going back and front, saying they can only refund 10%. Mirraw has no regards for its own policy and customers. What a shame!

Product -Multicolor Plain Polyester Stitched Men Blazers - #*******

This is beautiful necklace. Same as shown in picture. Worthwhile to purchase. Really awesome deal in such amount. Thanks Mirraw..

I ordered two lenhgas same colored due to some mistake, they delivered one of them and I didn't like the fabric so I wanted to return or exchange both and if not both so atleast one, but they denied to return or refund by saying this that it's customised so we can't. First time buyer and had a very bad experience, please help your customer, and Do mention ur stitching related return policy directly in return policy section not here and there.

I don't recognise anyone to buy from this website.I ordered few items but there were no follow up. And I never received the items.I had to send a dispute through PayPal as they were not responding to my emails.At last when they refunded me, they stole 600MUR...They deducted that amount.They are a scam, advertise beautiful items which they don't have.