Mirraw

Beautiful piece! It was actually a little too nice and attention getting to wear to the event I intended, so I will happily save it for something more glamorous. The picture does not do it justice. The stones catch and reflect a lot of light, making the whole thing sparkle, and the pearls are more off-white and understated. An expensive look without the steep price, perfect for evening wear. I was concerned about whether this would be long enough given prior experience with necklaces that looked longer in the picture than in reality. It has quite a bit of length to it, I usually use an extender but did not need one. It does have a clasp in back making it adjustable and allowing for an extender if desired.

I can't tell you how frustrating it was to deal with them. The website is all glossy, but product are cheaply made, and were so poor that I had to get a tailor to fix and he was shocked to see the workmanship on some of these.

They take forever to respond. I ordered 3 products and only 1 was received. I was told the tailor could not redo the other 2... i was like really. What the hell? I am an average size woman.

The refund took 90 days. Never ordering. I wish they had 1/2 star.

Overall excellent order experience. A bit of difficulty shopping, as I was not able to easily navigate browsing without completely going out of the site and back in to look at a new item once I clicked on "quick view".

Mirraw has no compassion in their team. I made my purchase trusting it will arrive on time but it did not, it took more than a month until now. I have emailed, called, messaged but the responses are always pushed to different people or half heartedly. They never responded my inquiries about why my items have been delayed but rather cold in their responses. The 'take it or leave it' replies. I have waited and still am waiting for my items, I have asked for a full refund but got fully rejected even though there is a policy about 7-14 days refundable issues. No explanation or at least offered a solution to meet fairly. Simply disgraceful and disappointing. They have wasted all my time just as they have lost a customer. All from their disappointing customer service.

I have all the proof but nah, not going to waste any more time on such heartless service.

Although I you are an Indian based company and I love your work, you have to remember that body structures are completely different and you can't just base stitching off of Indian sized females for regular stitching sizes. (And then charge extra for someone who is a little more heavy in the breast or waist area and consider that to be customized.) these were given as gifts but I loved everything and would like to order for myself but don't want to pay extreme prices, plus shipping, and taxes. Just something to consider

I live in Alabama USA and to my surprise, the shipping process felt as if it had been mailed locally the turn around town was so fast. This is a big plus for me. I'm happy I read the measurement chart because you will need to choose larger sizes in comparison to what your American size may be. The downside is it limits your choices of what outfit you can choose, but the same thing in America when you are a plus-size person. The quality is polished and it was just like the dress in the picture. Quality product at a bargain price if you can find items on sale and they have a lot of sales! The only downside I found is if you want to cancel an order it's not set up to cancel online. You have to send an email cancel request within 24 hours. I did so within 30 mins because I saw the estimated delivery date was after my event. Customer service didn't get back with me until after the dress was mailed. Not good.

I purchased a saree two weeks ago from Mirraw. After that, I read so many negative reviews and this really caused grave concerns for me! Alas! I was most pleasantly surprised when my item arrived yesterday(took just two weeks in total!) BEAUTIFUL saree just like the pic, good quality and good stitching! Can't wait to wear it to my son's upcoming wedding! Thank you for great service, too, Mirraw! Won't hesitate to buy from you again!

Mirraw is the worst site I ever seen in my life. I have been waiting for 2 months to deliver my order. They initially updated me 15 days of delivery and after 2 months, not delivered product. They asked me to contact their courier London office and arrange the delivery as I paid for delivery. The customer service always send me mail to wait for 24- 48 hrs but nothing happened as I got 10 + similar mails to sort out my delivery, fed up with these guys. NOT to recommend anybody and my first time bad experience with an online purchase.

Mirraw is absolutely cheating company it broke the trust on the online sale, their material and price strategy is cruel just making customers as fools. They show their stitching design one and they will stitch in a different way which is even rural people can't wear them cloth material is completely different, on site showing just real designers models but in real they are duplicating those items with cheap materials, if the item cost $50 online that real cost only Rs. 500 in Indian money.

Item received matches the picture closely. Happy with the prompt delivery even though it came all the way from India to US. The only thing I would mention that the dress has some smell like it has been sitting in storage for a long time. I plan to have it dry cleaned before my daughter wears it. May be pack in double plastic layer for shipping so it does not get the smell. Otherwise I am happy with my purchase and will definitely recommend Mirraw to friends!

This is my 4th writing about Mirraw. I wrote my 1st review at 8th July but still the issue did not solve yet! I emailed them, and sent my order number and Images many times. It's been a month but still I am not getting response from them. Still I am waiting for their response to get refund or change. It is very hard to connect. Very frustrating and time consuming. That was my first online purchase from Mirraw and had terrible experience. Such a fraud company. If there is a way to give them 0 score, I would do that.

This is probably the worst online shopping experience i am having with mirraw.com and with its customer care service. I have ordered jewellery for worth 6000 and requested the return for few of them. I did not find any return option available on site so i did it with mobile app.in app also there was server error while return. When i call customer care no one answered from past two days and no reply for the mail also.
I am assuming my money is gone. They are cheaters please dont buy anything from this site.

Poor quality, poor stitching, they don't deliver goods on time. Never buy from mirraw. I have uploaded the pictures including originals from site so u can compare what i received from them. They are good at communication but products are of cheap quality. Products were received 10 days late and non the less, stitching is not correctly done, no good finishing it's as if learners are working on it. You can dispute and get full refund