ViviDress.co.ukReviews 163

I just received the wedding dress that I had ordered for my daughter and the first thing that tipped me that something was amiss was the very cheap pair of ear rings that were in the parcel and the lack of return address or invoice. Also the packaging was not what I would have expected for a wedding dress. Then we opened it up and our faces dropped. They material was cheap, the style looked nothing like the pictures and the size was no where near UK size specified. I straight away rewrapped the dress an sent an email. Then realised that the after sales email address went to an outlook.com address and not a company address and I decided to bing reviews on vividress and here I am flabbergasted that I was so naïve to buy what I thought to be UK based product complete with the quality assurance and returns policy that I am familiar with. How I wished I had researched it more before buying... we have now wasted 6 weeks and have to start all over again. Lesson learnt, if the price seems too good to be true chances are there is something wrong... no one would wear such an awful dress to their wedding... It also looks like all the positive comments and ratings have come from the owners of the site themselves trying to balance off the comments from genuine customers so I suggest you ignore those and focus only on the negative reviews as those are the truth not fiction.

Since my last review of this so called uk online store, I still don't have my refund nor do I have the dress! I have been sending emails daily with no response from them what so ever! I feel for anyone who have been duped by these low life, good for nothing bunch of crooks! I get married in 103 days & still don't have a dress but I don't have any money to buy one either because these people have what little money I had. I just wish I'd looked them up sooner

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Many thanks! I have found that all dresses offered on this site are sold with big discounts plus coupon code offering, great deal.And i'd like to thank Lynn for spending time to help me to get the accurate size which really make me satisfied.

Thank you Katie for sharing the coupon code with us, im glad that it saved me some money. Most importantly, im satisfied with the goods quality.It was simple, sweet, and cute.It was very pretty and well packaged.

And i'd like to let this code to be known by more people, 5VIVI, cheers.

This company doesnt even deserve a 1.ive been fighting with company for at least 3 months now to get a refund. It took me 2 months to get the returns address and now that i have returned the address this company is ignoring my emails. If i were any of yous looking to buy a dress from this company i would recommend that you stay clear. The only thing there good at is taking ppls money. Theres dresses look nothing like the pictures

Ordered a wedding which arrived was too small contacted customer services for a refund to be told that they were going off for there chinese holiday which was fair enough. I was given a date that i would be contacted but never heard anything.ive now resebt a few emails and i still havent heard anything.its clear that this shop dont understand how important it is for a girl to have a lovely wedding dress. There just interested in talking peoples money.

What can i say about VIVIDRESS? Fashion icon same as me.The dress is nice, it is very good for the price, the delivery was fast and Tina always helped to me. I would back to buy something to them.

I now own three evening dresses. Wonderful site vividress.co.uk. Really decent service.And thank you for the gift, i really like it.

My dress arrived yesterday... it is beautiful and it fits! I will recommend the site for my friends that need a wedding dress or other... Thank you! I think vividress.co.uk also deserve it as shining star. Very pleased with the easiness and promptness of ordering and receiving the dress. Quality of the dress was outstanding it looked more then what I paid for it. And do not forget check the dress i bought, woot!

My mums wearing this to our wedding next year... Not typical mother of the bride but she recoiled in horror at the thought of a pastel dress/jacket/hat combo! MIL to be will prob go for something more typically mother of the groom though... suppose it all depends on the personality/style of the individual - I think they'll both look amazing despite being opposite ends of the mother of bride/groom style spectrum!

Hi, please do not buy from this site! They sell cheap dresses and claim they are hand made. They masquerade as a UK site but they are based in China. They over-charged me by several £ AND I had to pay some kind of exchange rate/transfer fee, THIS IS NOT STATED AT ANY POINT WHILST GOING THROUGH THE SCREENS TO PURCHASE A PRODUCT.

My dress looked nothing like the picture and was so huge it looked ridiculous. The sizing is wrong and the materials are cheap. As another reviewer has said, they refuse to let me return the dress - for any reason at all! So I have spent £100 and cannot get a refund. Really cross.

Eventually found a perfect dress (maternity dress for a friend's wedding) in Topshop for £32 - wish I'd seen that first!