Vivid Racing

I ordered something from them in June and had to pay for priority shipping. It was more than the rest of the order. It's September and I have nothing. They say they will ship but nothing. They won't respond to me by email.

I've been scammed

I placed an order and got confirmation right away saying I would receive tracking shortly. A month goes by without tracking which I didn't think much of but was surprised my item hadn't shown up yet. Emailed customer service to see why I hadn't received tracking or my package. They answered once then never again and I have yet to be refunded $80 or receive my package.

I cancelled an order hours after it was placed - called and filled out a cancel notice -- they confirmed receipt 0- then I get a notice that my cancellation was reversed - they said it was too late and had been shipped -- LIARS! Two days after that I received a shipping notice way after the fact - such bull**** - It wasn't even shipped by them - it was drop shipped by Holley - these people suck -- it's been over a month and still no refund -- BEWARE! I order over $350,000.00 worth of parts for my restoration shop every year -- this iOS my first and last transaction with them

They kept changing the shipping date on something they had in stock. After 6 days and calling them to try to get an update in shipping date I had to cancel the order because they told me they will try to send it in the next few days, in the meantime I had paid extra for two day delivery when I made the order, six days before. This was for business and I looked terrible and very unprofessional with my customer. Will never buy anything from them again and will not recommend them.

Due to several issues with my car, I was in need of an order of cat delete pipes (quick) in order to get my car on the road.

I had a ton of questions for James, he was so helpful with everything from specifics around this configuration to how to ensure I received the quickest response from him. Bumper to bumper service at its finest.

I would, and will, use Vivid again and again.

Pipes are on order within hours of the initial ask, great pricing, and the process was very streamlined.

I ordered a bumper and new up front that the lead time was 8 to 10 weeks. I emailed Vivid Racing and was told I would get updates. The updates never happened - after 12 weeks I received an email saying the supplier was backed up and that it would be another 3 to 4 weeks. On top of that, I paid $175 for shipping and now they're telling me I have to drive to meet the trucker to pick up my bumper from him. I do not recommend using vividracing - there are hundreds of websites out there that are much better.

I purchased full exhaust system for my motorcycle in early December 2021, was told it was in stock. The exhaust was not in stock, I was informed of this 2 weeks later. They charged for twice for the same order. They will not answer the phone and only want you to communicate with bots. Finally got a ship date of January 21 2022, still cannot track my order nor have I received my order. Chatting with online bot only and now they won't update me about my order. Run far, far away from these people. I will continue to use Motosport or my local dealer.

I have had the worst experience in my life. I bought 2 Headlights for my car and they only sent one. Since last October I have been trying to get the money back for which they did not send and they have had me back and forth, saying that they had sent 2 boxes with the same tracking number by UPS which is absurd. After 19 emails, they tell me that a long time has passed and that they can't do anything! And they no longer answer my messages. Please do not buy anything with them, they will scam you. They ripped me off for $207.00. AVOID THIS SELLER.

Ordered a downpipe from them, when it turned up it was horribly manufactured, with over 3mm of deflection in the "flat" mating surfaces.

When I contacted them for a refund, they offered to partially refund me, less a restocking fee and shipping, if I paid over $110 USD for return shipping.

Glad to know that they restock faulty items that get returned to them as well

My mistake I ordered the wrong tires but I tried to cancel roughly 10 minutes after the transaction went through.
During that time I got multiple emails thanking me for my purchase and I kept informing them that they are the wrong tires and not to send them.
Well a couple days later I got an email stating they were inbound. So I waited and they arrived. To no shock of mine the didn't fit. So I took the requested pics and sent them back. Once they received the pics they issued a RMA#. Let me let you in on a secret. RMA# usually means that you are paying for the delivery.
After tying up 1250 in tires I had to spend another 508.00 to ship them back. This company is not the company to do business with. There are plenty of company's out there to do business with that will take care of your needs without having to screw you over.

Ordered Flowmaster exhaust system 2 weeks ago still haven't received my system calling doesn't get you anywhere they don't care about customer retention they are the worst vendor ever take your money and run