Vistaprint

Ive ordered for them for years for my clinic. My most recent order was tracked and delivered to Windsor ontario. My office is in Markham ontario. Called them and was told that I was making this up. They offered to replace the order, but said that next time they will not do so. So this makes it sound like this will happen again. I provided a screen shot of the tracking showing the delivery in Windsor.

The person I dealt with on the phone was quite rude and condescending. I asked to speak to a manager but he would not let me. It was a small order for them to replace, under $40. Now since this experience we are switching to a different company.

Horrible experience! He kept me on the phone so long while I had patients waiting for me.

UTTERLY APPALING SERVICE! Vistaprint you are the worst company it has ever been my misfortune to deal with, and people need to be warned of your bad business practice. We have not been able to make any changes to our website for months as you sold us on to Wix without our prior knowledge or consent. We have wasted hours calling you just to be told that a ticket has been raised and someone will call back. Nobody ever did! We cancelled our website with you as it we could not update it. You were supposed to give us an authorisation code to transfer this and again nothing from you. Now we have lost our emails and have no website as they are refusing to transfer the domain! Please anyone reading this think twice before you use such a terrible company!

Tried to design a photobook with their designer page (several times). It uploads about 4 of the 40 photos then asks if you are happy with blank pages for the rest! What a joke and waste of time, just go elsewhere to someone who knows that they are doing because clearly Vistaprint have no idea.

I bought several facemasks and filters, I placed my order on 8/25, was told they'd arrive by 9/17. I contacted Vistaprint on 9/20, apparently there was a mess up with UPS, they never delivered them & sent them back to shipper, by no fault of mine. Vistaprint, said they would send them right out to me, 18 days later, still no masks. I just asked for a refund, they obviously aren't honest or reliable, highly recommended not buying from them.

I have used Vista Print a few times and to be honest, I have never really had any issues with quality or price (other than the way they mislead you over promotions). One thing that does wind me up is the constant emails I get from the. Really annoys me and secondly (ok so that would make it 2 things that wind me up) is that when they run any promo offers, every stage of the process is simply set up to try and sell add ons. I appreciate it is a business and they have to make money anyway but more often than not you end up paying upwards of a tenner for onr of their "free" calendar" - i. E. do you want it delivering? Well yes please - Ok that will be £5.99 - do you ant it delivering in less than 28 days? Yes please - That will be another £3 please and so on...

I bought postcard mailers from Vistaprint and really liked everything about their product, and services too. The church that I attend has their website through Vistaprint as well. We have had great service through Vistaprint. Would buy from them again, and will tell other people about their products as well. Neither I myself, or the church I attend have had to return anything to Vistaprint. So that is the reason why I posted one star, in case the readers wanted to know why.

Stah away. These people are a nightmare. In trying to "help" they do not bother looking at what is actually seen on the screen and as such you have NO idea what they are talking about. They have no issue changing font sizes and fonts...they are a terrible company and very frustrating to work with.

Great products at great prices but be careful what you give them. You need to make sure your images are of good enough quality for the job you want done.
If you give them second rate images you will be disappointed with the products you receive and there is nothing Vista can do to improve that. Give them high quality images and you get professional products every time.
We have been using them for years now and provided I take care to give them the best images I possibly can we get products back that can't be beaten anywhere else that we have found.

I bought postcard mailers from Vistaprint and really liked everything about their product, and services too. The church that I attend has their website through Vistaprint as well. We have had great service through Vistaprint.