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Maine
1 review
3 helpful votes
Follow Christopher E.
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Worst company for product printing
August 3, 2022

Ordered several hats for my business with company logo and basic lettering. Everything looked great and the proofs looked perfect. When I received the hats, they were a complete mess. What I designed and what I had received were an absolute nightmare.

Date of experience: August 3, 2022
Washington
10 reviews
26 helpful votes
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VistaPrint is one of the very best resources for new and established business owners out there. I got my business cards, website, and promotional items for my healthcare business from them. They have really good prices (a lot of stuff is free), they keep you informed of your order status, and the quality of their products is amazing. My business cards are awesome. Very high quality and professional looking. I highly recommend VistaPrint, and I continue to use their products and services.

Date of experience: March 10, 2012
GB
2 reviews
1 helpful vote
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Disappointing
January 19, 2016

The business cards are hit or miss, I threw the lot away and bought elsewhere.
The pricing is competitive, but you pay peanuts so expect peanuts... You are not getting a quality product. If your business image matters to you, go elsewhere, if you want cheap and cheerful then use vista print

Date of experience: January 19, 2016
Massachusetts
1 review
5 helpful votes
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Awful experience
July 16, 2018

Tried to order online. Website keeps insisting on selling you things you don't want, forces you to create an account even after selecting proceed as customer and forces you to accept future email ads even if try to opt out. Find some place else to do business.

Date of experience: July 16, 2018
Florida
12 reviews
31 helpful votes
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I spent hours creating a mailing list to business. Entered addresses on vista prints web site. I created a custom flyer. I got every one returned. Vista Print made up peoples names and bogus addresses.

Date of experience: April 6, 2017
Oklahoma
1 review
0 helpful votes
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I wanted to purchase a gift card for my daughter as she is recently engaged and is looking for good options on invitations and that sort of thing. I have ordered from this site before so thought I would just send her a gift card so she could order from this site as well. NOPE... I just contacted then and that's not an option... so sad :(

Date of experience: June 18, 2019
Ukraine
2 reviews
5 helpful votes
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Fifty-fifty
June 29, 2017

There can be some problems in the process of ordering. When I made my order for the first time everything was good, but the situation during the second time is really disappointing. I don't know why but my order was declined... and the manager didn't want to give a full answer to my question...

Date of experience: June 29, 2017
Texas
1 review
0 helpful votes
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Fully disappointed
August 4, 2017

I have ordered wall calendars from VistaPrint several years in a row and it was ok, but this year it is a complete disaster. They changed the description of their calendar sizes and now when it shows 8.5" x 13" it is actually half of this size - 8.5" x 6.5". And on top of this my order was 3 times re-submitted because of production issues and delayed for more than a week after I called the customer service 3 times. And after this my VistaCash also disappeared so I had to cal them again to fix it.

Very very disappointed.

Date of experience: August 4, 2017
Washington
8 reviews
33 helpful votes
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I purchase business cards for my fathers painting business and am overall pretty satisfied. The cards are fairly cheap in price plus has a wide selection of styles and options. They arrive in the mail fairly quick and are always on time. I would insist on using vistaprint! :)

Date of experience: August 20, 2011
India
1 review
0 helpful votes
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Very good
August 13, 2016

The products i have ordered at vistaprint are really good and the service was also satisfied but now i want to order the note pads for which i want some new free samples that can help me to choose my products.

Date of experience: August 13, 2016
Texas
2 reviews
5 helpful votes
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I am a very frequent user of this company. I used it once and i was hooked! All of their products are amazing I am never disappointed! I would recommend them to anyone needing invites, gifts, announcements, cellphone cases and ect.

Date of experience: July 21, 2014
Canada
1 review
0 helpful votes
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T-shirts logo
June 2, 2023

I uploaded the logo in high resolution. For printing on two T-shirts. The colors do not look bright and faded... the logo on the back of the T-shirt should have been between the shoulder blades but turned out to be almost on the lower back. I'm just silent about the quality of T-shirts... for all this I paid $ 90

Date of experience: June 2, 2023
Florida
1 review
0 helpful votes
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Very unsatisfactory
July 13, 2023

I placed an order and I realized not even 12 hours later that I made a mistake and I needed to change and add things that were important and they told me they would give me a store credit as they shipped my stuff out to me I've been a customer for 15 years I don't do this often. I feel like they just should've sent out new brochures and did the right thing.

Date of experience: July 13, 2023
New York
100 reviews
130 helpful votes
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Bought 4X5 personalized note cards and personal business cards. Thought my name in blue would be the same color as the border. The border was grey. I guess that's my mistake, I now know what grey scale is. Over all, I'm happy with the products. Shipped fast. Competitively priced.

Date of experience: March 13, 2015
New York
6 reviews
10 helpful votes
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Great Products
July 3, 2019

This is the second time I have ordered from this company, because I was so impressed with there items. The first time I ordered a car magnet, that I ended up using for my mom's fridge, placing my wedding picture on it, and it came out really beautiful. Second time I ordered pens and I was very pleased. Will definitely use them again

Date of experience: July 1, 2019
New York
4 reviews
4 helpful votes
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I opted out of all their emails and what do they do? Send me an email telling me not to opt out. Then they sent me an email telling me I abandoned my cart. Yes, I did, because by the time I got there they'd added so many BS fees that it was much cheaper to get my biz cards through someone else.

There are much better websites to get business cards from. I suppose if you want a few crappy, free cards then they're fine. But if you want professional cards, pay for it and use someone else.

Date of experience: March 29, 2013
New Zealand
12 reviews
31 helpful votes
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I made the mistake of starting an order for printed stationery (I was attracted by an initial free offer!) - with extra charges and upsell methods it blew out to an absurd cost and I did not proceed with the order. But they had captured my email and other details and I was then besieged for weeks with marketing emails. In the end I had to block them as a sender - nothing else worked.

Date of experience: January 9, 2011
Illinois
2 reviews
15 helpful votes
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There was confusion during a change of order and Vistaprint sent me the original plus the corrected order. Although the confusion was not attributable entirely to Vistaprint, my inquiry led to a refund within less than a day. Nor did Vistaprint require return of the mistaken first order; I could dispose of that with no additional trouble.

Date of experience: June 22, 2016
California
1 review
0 helpful votes
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Had them print a invitation and envelope. They could not match the envelope with the invitation the color of it. They ran it three times and always told me yes we would run it and compare it to the invitation and match the color. No luck a waste of my time and a waste of my clients time I do not recommend Vista Print at all

Date of experience: May 8, 2023
Canada
7 reviews
4 helpful votes
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I learned about this from my aunt who always did her business cards through vista print. She always said they were good and I quite agree. While their layout could use some upgrading and customizing they are already in my good books.

Date of experience: November 27, 2016

Overview

Vistaprint has a rating of 2 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vistaprint most frequently mention customer service, delivery date and bad experience. Vistaprint ranks 406th among Printing sites.

service
110
value
106
shipping
99
returns
72
quality
94
+40