VIP Outlet

Attentive customer service and fast shipping on orders placed. The products were received with high praise. Thank you

I love the prices, variety, customer service and shipping. I have buy from them a few time and believe me is not the last.

I had been looking for a specific monitor and they had it! Great Price - Great Shipping - Happy Customer!

Bought them from vip outlet for a great price they shipped them fast and got a great product i was very impressed

Great price, great product in Like New Condition, great service and fast shipping. Amazing product line

Another great deal at Vip Outlet. Always the best prices. Free fast shipping. They never let me down.

Great service, fast shipping and superb customer support. The products sells are awesome. Very low prices.

VIP Outlet had the best price, shipped on time, and item arrived in good condition. What more can you ask?

I placed an order at 3:18pm for 2 cameras in the amount of $160.38 on Friday. Later, I went onto my account to make sure the order showed it was processing. When I did, I saw a 2nd order was placed at 3:21pm in the amount of $240.57. I received a confirmation for the order I placed, but nothing on the 2nd order. I checked my credit card and both charges were pending. I immediately opened a ticket and someone responded & said she couldn't see the 2nd order in her system and would escalate this to the highest level. I told them to cancel both orders. She was able to cancel the original order I placed but not the 2nd. I never heard from anyone at a higher level. They were closed during the weekend. This morning, I did a chat. The guy said they couldn't see the order and to check back in a couple of days. I asked for a number to call and then called instead. She told me it was likely a glitch and it happens ALL THE TIME. She said worst case scenario would be that the order would ship and then I have 30 days to return and they would credit me within 7 days of the returned item. I DIDN'T PLACE THIS ORDER so this is completely unacceptable. She told me she still can't see the order, even though I see the order as processing and have an order # and the charge is on my credit card. I see an option to cancel on the screen but it won't allow me to cancel & says to contact customer service. I am livid and no one wants to help. She told me to check back tomorrow or send them an email and ask them to hold the order once processing is complete. Which I did but something isn't on the up & up here. I'm super disappointed because I ordered from them last year and had a good experience. But I certainly won't be ordering from them again.