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Here’s what consumers have asked with answers from VIP Outlet staff and previous consumers.
VIPOutlet is essentially a liquidation outlet for hundreds of name-brand companies, distributors, and stores for small quantity to warehouse quantity liquidations. They are a dependable and legitimate company. There are three grades of items, "Brand New", "Grade A" - essentially the product box was slightly damaged, but not the contents, and "Grade B" which includes items that may have been removed from their original packing and repackaged - i. E: unused display items or missing the instruction manual that is readily available online. I have ordered many items from them over the past couple of years and never had a problem with them. Items have always been as good or better than they were graded. Fast, friendly customer support in the unlikely event you need to contact someone via phone or email, and Items are well packaged and arrive within 5-10 days (always free shipping and a 90-day warranty/return policy!). Most items are slightly less than retail price, but some items, in limited quantities, are offered at huge discounts!
Terrible the customer service sucks and they will give you the run around after they scam you and give you terrible solutions
Product is Refurbished they may sell new but unlikely they are a scam company
