VIP Outlet

VIP outlet sent me a USED phone
Then they said they had not received my return ( I kept receipts)
Then they ignored my emails
Then they took weeks to refund my money
Meanwhile I have wasted time and money and still had to go buy a NEW phone
I would NOT recommend them, bad business, scammers

Not sure how this company is getting all these good reviews. I've ordered a speaker 2 times and they never sent it both times. The 2nd one I ordered just to see and they didnt disappoint. No package a second time. Not sure whats going on but they do not ship on time or at all. Its very tricky on the wish site. You cant leave a review for items that never come at all. I think they are beyond shady. Havent gotten a thing from them and wont be ordering here again. Zero rating wasnt an option.

I purchased a computer from them that their website said was certified as fully inspected and tested in perfect working condition. When it arrived, not only was it not working, they had removed the expensive graphics card and RAM. They basicly gutted it, no doubt to resell the parts, then advertised and sold it as fully fuctional and containing the components they themselves had aready removed.

Order *******. I ordered the same item during Thanksgiving but got cancelled after 4 weeks no shipping. Got a reply from VIPOUTLET and offered a 20% coupon. Great, I will give the benefit of a doubt. Same item came in stock again. I ordered the same item on Dec 29,2019. Guess what, same thing. They charged my credit card without shipping, then on 1/18/20 they cancelled the order. I followed up with customer service diligently every week, but got the same reply it is in process and they sent a message to the warehouse to follow up. On Dec 29 the website shows qty of 18 until today qty of 0. Looks like they are fulfilling the order for others, but just not my order, despite I call every week. May be my last name of "Cheung" caused the problem, may be I used the 20% off coupon they offered last time caused the problem. No one knows and I am frustrated more that ever. NO MORE VIPOUTLET for me.

Is a dropshipper that has presence on all major online marketplaces. Participates in multiple frauds from item not recieved, to dropship/returns. Have notified DOJ

Prompt delivery. Packaging, appearance and performance are excellent. Not overpriced. I will use this store.

I really value the free shipping of the items and delivery time is great. Products are as described. I haven't had any issues yet.

I received my repackaged air fryer within a week of ordering. I thought a piece was missing an emailed them. They replied within the hour to help. The mistake was on my part and I replied back to let them know the order was correct. Customer service through email was 100%! Thank you!
Update 12-27-20 my brother opened the gift and the touch screen did NOT light up. I have sent an email to the company again. I will update on their return/exchange policy, response and ease of return.

I have purchased numerous items from VIPOutlet over the past couple of years. Fast and efficient ordering, friendly customer service in the unlikely event you ever need them. Every Item accurately described. "Grade A" & "Grade B" quality items better than expected. Many Items deep discounted, but you have to check the site frequently and act quickly as these items sell out fast! Always free shipping on every item. Great coupons usually available on total sales over $25.

I purchased a Plantronics RIG 500 PRO Dolby Atmos Gaming Headset and they worked with me at a really good price and the product has performed as it should I definitely recommend doing business with them I'm referring my friends and family and on top of it they hit me up months and months later checking up to see how the product was, and honestly yall these headphones still tough after my dog tried chewing them up lol but yeah definitely will be doing more business with them in the future Ps Check me out on YouTube Cliff Wilkes

I was trying to find a decent shop I could buy a refurbished tablet. I came across several of their postings online and decided to visit their main website. I'm amazed with the quality of the item I purchased. Im totally satisfied and highly recommend their store.

I had an excellent experience dealing with this company. My purchase was through eBay, and at first I was concerned if the deal on Grand Trunk hammocks was legit, however took a chance knowing eBay would backup my purchase if it wasn't. I sent a message to the seller (VIP Outlet) and received a reply within two hours. At which point I ordered two more hammocks (total of four). Once I received my purchase, very quick shipping, and realized that the hammock a came with 10 foot straps, I ordered 10 more! A bit glutenous, but I thought they would make great gifts! The price was $17.34 per hammock with shipping, which is an excellent deal for this item. I received only two of ten of my second order, and contact the seller and received a reply back within an hour. I also contacted FedEx and they said the others would be delivered the next day, and they were. Overall a very good experience! Thank you! Tim

I wanted to purchase an entry level gaming PC for my son. The model on VIPOutlet was an open box variant of a Walmart supplied HP machine. The machine worked perfectly out of the box and some basic benchmarking indicated the machine performed at specification. Shipping was very fast and communication with the seller was excellent.

I bought a refurbished laptop which at first was skeptical to do, being refurbished as well as never having bought an EVOO product. So glad I decided to give it a shot. This was my first time shopping on the site, but most certainly will not be my last. Thank you.

I purchased a set of Pokemon trading card tins on vipoutlet. The tins came in brand new condition, the shipping was fast and free, and the variety of constant deals and coupons offered made the product below MSRP. I also don't know if it was just good luck but I also pulled some amazing cards from the tins! Definitely new product that wasn't sketchy or resealed.