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vidaXL US

Overview

vidaXL US has a rating of 2.2 stars from 702 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 402nd among Furniture sites.

service
58
value
66
returns
36
quality
66
This company responds to reviews on average within 8 days
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How would you rate vidaXL US?
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Oklahoma
1 review
0 helpful votes
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Experience on site
December 2, 2019

They had a great price for the item I wanted and the shipping time was great!

Date of experience: December 1, 2019
Axel R. vidaXL US Rep
over a year old

Dear Edward,

Thank you very much for your feedback.

I am glad to hear that you are are happy with the product as well as the price and delivery service.

I hope you will buy form us again in the future.

Wishing you a lovely day.

Kind regards,
Sara Castro/vidaXL

Virginia
1 review
0 helpful votes
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Dining table
March 30, 2020

Was shipped sooner than promised & was received very quickly. Very easy to assemble, good quality

Date of experience: March 30, 2020
Florida
1 review
1 helpful vote
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Very small size.
March 28, 2020

Very small the whole set and the center sofa is smaller than the rest. Looks bigger in the picture.

Date of experience: February 27, 2020
Indiana
1 review
0 helpful votes
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Easy transaction and great communication!
April 10, 2020

Ordering was simple and the frequency of shipping updates was ideal.

Date of experience: April 10, 2020
Rhode Island
1 review
0 helpful votes
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Great deck chairs
June 19, 2020

Great chairs for a great price + speedy delivery. What more could you ask for?

Date of experience: June 19, 2020
Pennsylvania
2 reviews
0 helpful votes
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Good buy
September 30, 2020

It was a little hard to put together but, once together its a great piece.

Date of experience: August 17, 2020
Florida
2 reviews
0 helpful votes
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Fast shipping
March 16, 2020

Very good company, I am very satisfied with the delivery and the time in the product, nice job

Date of experience: March 16, 2020
New York
1 review
0 helpful votes
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5 stars
April 13, 2020

I wanted, you had, I bought, you sold. Price was good, as was the time it took to get to me.

Date of experience: April 13, 2020
Florida
1 review
0 helpful votes
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No problems
September 30, 2020

Item was the same as described and arrived as stated.

Date of experience: August 17, 2020
Pennsylvania
1 review
0 helpful votes
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Great product
November 23, 2020

Fast shipping, great product, great price. Would recommend to anyone.

Date of experience: November 20, 2020
New York
1 review
1 helpful vote
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I am still waiting for my Return Labels
June 12, 2020

Quality of products of products were very bad an then the return process has been very lengthy

Date of experience: April 20, 2020
South Carolina
1 review
0 helpful votes
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Disappointed
June 12, 2020

It's was not quite as nice as it looked in the picture. The Cushions are not supportive.

Date of experience: April 13, 2020
Minnesota
1 review
0 helpful votes
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Wonderful Sink
December 1, 2020

I like the quality and the product. The sink is small and perfect for my bathroom remodel.

Date of experience: November 30, 2020
Florida
1 review
0 helpful votes
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Excellent
January 26, 2021

Excellent and very satisfied and Love my End table

Date of experience: January 25, 2021
Illinois
1 review
0 helpful votes
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Quality product
October 12, 2020

Great price, good quality, nice price. I would recommend.

Date of experience: October 10, 2020
New Jersey
1 review
0 helpful votes
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Patio Bench
July 12, 2020

I ordered a bench and when I received it, it was damaged.

Date of experience: June 12, 2020
Virginia
1 review
0 helpful votes
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Great service
June 11, 2020

Item arrived quickly and as described. Good quality and good price.

Date of experience: June 11, 2020
Florida
1 review
1 helpful vote
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Not bad
March 2, 2020

Not as strong and sturdy as expected ++++++++++++++++++++++++++++++++++

Date of experience: March 2, 2020
Axel R. vidaXL US Rep
over a year old

Dear Equbal,

Thank you very much for your feedback.

I am glad that you are happy with the product

I hope you will shop from us again in the future.

Kind regards,
Karolina/vidaXL

Missouri
2 reviews
0 helpful votes
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Excellent
February 20, 2020

Very good product, timely delivery, very welcomed pricing!

Date of experience: February 17, 2020
Axel R. vidaXL US Rep
over a year old

Dear Rose,
Thank you for your positive feedback. We are glad that you are satisfied with your coffee table.

Virginia
1 review
0 helpful votes
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Great screen for my deck
July 13, 2020

Love the screen. I am very satisfied with with the company.

Date of experience: July 13, 2020