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Victoria's Secret faces significant challenges regarding product quality and customer service, with numerous customers expressing dissatisfaction over declining standards in their merchandise, particularly underwear and bras. Many reviews highlight issues with online orders, including delivery delays, incorrect items, and inadequate customer support, leading to frustration and a loss of loyalty. Despite some positive feedback on specific products, such as fragrances and customer service interactions, the overall sentiment reflects a growing discontent with the brand's reliability and responsiveness. To improve its reputation, the company must address these critical concerns and enhance the quality of its offerings.
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I subscribe to their newsletter but their website doesn't load no matter what I do! It just comes up a jumbled mess with misaligned text and no images. I keep trying to access their sales but it's frustrating and the only way for me to shop here is to visit the mall:-/
I love the hair serum&the leave in conditioner&the nourishing conditioner. They smell sooooo good.&These product so far DO NOT MAKE MY SCALP ITCH. (like many hair products I have tried over the years)I will be trying the nourishing shampoo soon. (Alittle out of my budget) but still will buy it.&the fragrance mist is awesome too. Love V. S. products&I always buy when there's a great sale.
Bought few swims. I like their quality. Ship to Finland was less than 1 week. Its good result!
This is one of the few places I can actually find bras in my size and I love their workout clothes and line of fragrances! The credit card has been excellent as well and had no hidden fees. I'm enjoying using it as a credit builder.
I rate all the models very highly. I have never tried the clothes on, but the few I have given to my wife have had the desired effect.
Victoria's Secret makes you feel confident and sexy and powerful. You can wear big fluffy sweater above your Victoria's Secret bra and you still will feel sexy. I love this shop even though it is a bit pricey for me.
I love VS but every time I walked in, I get hit with so many different perfumes and am overwhelmed at all the displays. Don't get me wrong, I love the pink line but it's just too much going on in the store. Also the line is always backed up :/
I love shopping VS's clearance sales! I can get some really good deals!
A huge collection of underwear, sexy and soft. Definitely a must-have brand
I'm so angry! Was there last week and was told about the new crush perfume deal... Buy a perfume get a lotion, lip gloss and makeup bag for free... I asked when the deal would end because I had already spent enough money for 1 day as I was school shopping for my daughter... I was told the deal would go on until the 22nd. I went in today (the 21st) to get the deal. And was told "Sorry the company cancelled it!" Really! And the girl offered nothing in return. Just said oh well it's cancelled! Not ok VS. Not ok!
I just had my first experience with Victoria's Secret at the Pink store in the mall. I usually have a very hard time finding bras with a size 32DDD and usually wind up trying to find a 32DD in a good style and have never really been successful. The associates completely understood my problems and the plan of action was to find a flattering style in the smaller size as no store in my area carries my size. I would up walking out with two BEAUTIFUL bras that looked great on me despite the size. I haven't worn something pretty in at least four years. I was very excited.
I like Victoria's Secret products most of the time.
I have ordered many different things from this company in the past and they usually deliver what I am expecting. I have a few items from their workout line and they can give Lululemon a run for their money any day. Their bras are good quality, however they are not meant to fit petite individuals. I find there is usually too much space between the cups which makes them sit off to the sides of my front, kind of disappointing when that happens, but hey these products are made for "model" size humans so I can't really fault them for that. Their customer service staff is usually very polite and helpful when I'm in the store, I can't speak to their online customer service as I've never contacted them online.
The online shopping experience is not the greatest because we do not qualify for free shipping here in Canada so there's always an added expense, on top of already pricey products. Some of their cheaper items definitely reflect the quality in the price, but you can't tell that online. I've found that I can get items of similar quality at my local Walmart lol. So if you want awesome quality and are willing to pay for it I suggest just going for their extravagantly priced items, there's a reason they're priced like that.
Overall I like Victoria's Secret, and I recommend their products if it fits in your budget :)
Visited a downtown Toronto location and was amazed at the attentiveness and enthusiasm of the sales associates. Not to mention their knowledge of their products and professional expertise for bra fitting.
Surprise him with his gift of you. Let him open a "special gift" on the next big occasion with new lovely garments created to make you feel like the woman you knew you are. Let him see how gorgeous a woman he fell in love with & how fortunate he really is. Who cares how long they hold up? If they make it to the laundry or not? A girl has to have some fun with her man..
This is the right place for dresses. I love their quality of stuff. Customer services are very helpful and they don't misguide.
Fast shipping and everything is so comfortable! Definitely worth their price
Hurt and betrayed by these savages? They don't carry A cups in the stores, who does that? Where they do that at? Nore do they carry a 32 A within the on-line catalogue, this is ridiculous. UNEXCETABLE!
PLEASE FIX IT!
I really do love shopping at vickys. They have nice lingerie at a decent price. They got 3 stars for the panty sales... but thats it. The everyday shopper at vicks lives paycheck to paycheck. If i want a decent bra its never on sale and its 70 bucks. What? For something no one will see? Then they always want you to give them your email address. For what? I dont get any perks no extra savings no nothing.on top of that i signed up for the dang newsletter and they didnt even tell me about the 10 panty deal for 30 bucks. That is rude. They get 3 stars. Improve please.
Good quality bras. Looking for something sexy you found the right store. Love their body spray fragrances..
Answer: It's scam and vs and pink aren't worth the money due to both brands extremely cheap bad quality products and they have extremely low online sales and in store sales too. Nobody guys their crap online or in stores and they have fake phony reviews on the vs and pink website, fake phony reviews lying about how "great" their crappy cheap bad quality products are. Those reviews on their website just written by company and employees, not by real actual people cuz nobody buys their crap.
Answer: No, not at all. It's all crap that's made in China, I'm assuming.