From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Great service fast delivery good quality product best price found
I live in Germany and bought a water destiller from Vevor's German webstore "vevor.de":
https://www.vevor.de/destillierte-wassermaschine-c_*******/vevor-wasser-destilliergeraet-distiller-edelstahl-wasserdestilliere-4l-schwarz-p_*******074?
The device is specified as 240V, screenshot from the website's user manual attached.
However, the device they sent me is NOT the one I bought but rather a 120V unit intended for the American market.
Their customer service has been extremely irritating so far: first they offered to send me spare parts with a 10-15 day shipping time and provided me with videos on how to retrofit my device which I can not do because:
- I am not trained to tinker with electronics
- I do not have any of the tools required
- Their instructions for the retrofit are incomplete
Then they offered me a 20€ refund which is just a bad joke because the device they sent me will not be usable no matter how much money they refund me.
So far my experience with Vevor has been nothing but terrible. It has been almost a week since my order and I still do not own a working water distiller. Their proposed remedies take up to two weeks and involve my own manual labour.
If they manage to resolve this situation within reasonable time I will gladly update this review, hopefully with some more positive information.
Very handy for my mum to get out and about with the added reassurance we can wheel her if needed
Simple question to the rep about why points could not be applied to order. He said that would need to be escalated. Well here we are 48 hours later, no answer. Vevor you lost the order because of this. Here is the transcript:
(03:26:52) *** BobCorn joined the chat ***
(03:26:52) BobCorn: trying to use my point 1740 points but the system is only allowing 499 points.
(03:34:51) Belal: Hi, welcome to VEVOR's Live Chat. How may I help you today?
(03:35:11) BobCorn: trying to use my point 1740 points but the system is only allowing 499 points.
(03:35:47) Belal: In this case, we will have to contact the related team for this, can we get back to you via email when we have the feedback?
The 10x20 foot display tent did not last one night at our event. 2 arms broke upon set up and the windows kept blowing open allowing merchandise to get wet. We had to duck tape the frame and the windows.
Dear Kat P,
We feel so sorry for your unpleasant experience.
And we would like to express our heartfelt gratitude for your patience and understanding throughout the communication process.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our solution.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.
Have a great day.
Vevor Team
I just assumed there would be an egg turner for this incabator bc it states it can also be used for chicken eggs, but no turner is included and I'm not sure what turner would fit as there were no suggestions. A bit disappointed.
I saw the item I wanted. Selected and look at it. I like it, put it in the cart and bought it.
Bought some mesh from them and was a good price and quick shipping
I found what I wanted easily. Ordering was simple. The package arrived on time and in good order. I was kept informed of my order's progress at all times. Easy transaction.
I let other people know about this Website and Ii will continue to use them.
Muy bien, las redes lkegaron en el plazo establecido y son muy prácticas.
Gracias
El producto es tal y como refleja en la web, con envio y entrega muy rápido
Nice A little flimsy, but nice it will work really well once we get camping
Consiglio, molto prefesionale sodisfacenti e buoni prodotti
La mia esperienza e più che positiva, darei 10 stelle per qualità e prezzo.
Celerità, qualità top, imballaggio perfetto, super puntuali, molto soddisfatto
Sono contentissima, è arrivato subito, funziona benissimo ed il prezzo è anche ottimo! Consiglio!
La lavatrice ad ultrasuoni funziona in maniera ottimale, di assolutra qualità, soprattutto in relazione al rapporto qualità/prezzo, specie ove comparato a prodotti dal costo infinitamente più alto
Perhaps half the cost for at least equal value. This product has exceeded all expectations. Vevor keeps producing amazing quality for value - well done.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Elias g,
We feel so sorry for your unpleasant experience.
And we would like to express our heartfelt gratitude for your patience and understanding throughout the communication process.
Our support team will communicate this issue with you in email.
Hope you 're satisfied with our solution.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.
Have a great day.
Vevor Team