Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Never quite worked great
Seems the wheels wouldn't swivel right. Looks like the u-shaped brackets would bend up making the stool sit crooked and wheels wouldn't turn right. I ended up buying their better swivel chair and that works awesome
What a great deal on this item! It is well made, and came with everything to make it work flawlessly. Couldn't be happier with my choice.
OLD ROLLER SEAT WAS UNSTABLE AND I ALMOST FELL MORE THAN A DOZEN TIMES. THIS VEVOR ROLLER SEAT HAS MASSIVE WHEELS = HIGH BACK SUPPORT. VERY VERY STABLE. AT 81 YEARS OLD I DON'T NEED A FALL ON CEMENT GARAGE FLOOR...
My neighbor has a big oak tree near the property boundary with roots coming into my yard breaking concrete and cement pads. I needed to do something before they broke any more of the cement slab under my house.
As a seniorcitizen, with walking issues, I had no problems assembling the Cart. We use it in our home during my husbands home dialysis. It is perfect to hold all the syringes, tape and other things needed. The cart is easily cleaned with disinfectant wipes, so it is ready for use he next day. The wheels make it easy to roll away to be stored.
I purchased a peat moss spreader. Quality of the product is not good. The spreader walls are the wrong size therefore the door latches don't latch well. When latched the actual wire that locks the door come out of the latch. Very disappointing.
The product was shipped fast and the quality was really good for the money.
Product exactly as described on the website and no shipping issues. What else can you ask for?
It was pretty easy and works well, the worst part about it, was when they kept sending me a bunch of stupid emails over and over again, until they eventually sent me this $#*!ing bull$#*! survey like 2 weeks after i bought something, and now i have to enter 50 characters of a review to make this go away.
This is $#*!ing dumb and you shouldn't spam email people that buy your products, it just makes me not want to buy anything else from you $#*!s.
Better customer service, the still had damage on delivery and I couldn't get in contact with anyone to address the issue
I've bought two or three items and I'm very happy with my purchases. Everything arrived in a very timely manner. I'm sure I'll order more in the future.
Great price for the racks to hang my art. Came fast and easy to assemble.
Vevor wasted 2 weeks of time and even claimed the item would still arrive after the actual shipping company stated that the item has already been returned. They will offer refunds to buy more time and refuse refunding. They didn't even refund the item when it made it back to their warehouse. Instead they decided to string me along and promise the item was shipped and would arrive in 3 days, they did this 3 times.
The item was cancelled by their logistics on the 4th, yet they still tried to buy more time and negotiate a discounted price. Why would they lie about it still being on the way if both CEVA and tracking shows the order has been rerouted already? The reason is, they want to keep the money for a longer period of time. After all this frustration, they refunded the order and took 3-5 days later to actually get back to my card.
Stay far away from this scam company, they will deceive you, lie to you and use canned responses without listening to a thing you are saying. Good luck getting your order with these scammers.
Dear Allen,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Sehr gute QualitΓ€t und PrΓ€zision top Verarbeitung sehr gut verpackt
Alles ist OK nur die Uhrzeit einstellen gelingt mir nicht.Warum so Kompliziert?
Alles in Ordnung, schnelle Zustellung, bin zufrieden π
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Answer: Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Dear Josh Ray,
We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly.
Thank you for your feedback; we value every piece of consumer input and use it to enhance our quality. We will continue to refine our products based on your valuable insights. We have assigned a service specialist to address your issue and we have sent you an email with an effective solution. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor