Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Deer cart works wonders. I did not know what I was missing! Got a doe the day after this was delivered and it works flawless. I did bring a strap to help hold cargo in place. Other wise less then a quarter of the time it took to drag a similar deer on Monday!
Sent wrong item. Vevor required a prolonged procedure that involved pictures. This is being done on 15 year old computer with no camera. I am 70 years old and have no idea how to get pictures from my phone over to hare or how to get them into an email if I did manage to get them on the computer. This should be simple. You sent the wrong item. Send the correct item. If you ant the incorrect item back, provide a shipping label. If you need info off the incorrect item packaging, ask for the info (not pictures).
Received vacuum packer and missing cord,manual,and spare parts
Hello Calvin,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We are sorry that our phone service is down, but our email and livechat customer service are available. We have verified that you have successfully contacted our customer service.
We will send you the missing parts for free.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Have purchased several items from Vevor in the past year. Quality has been good, selection is amazing, prices are reasonable and the shipping is fast. Would highly recommend.
Great Price, sturdy tool, & loaded with extras... Don't like being forced to fill extra info. To complete a damn survey...
The delivery was fast and the item is working pretty good so far.
Very satisfied with the product, it's price with fast shipping. I was SO satisfied with my Vevor experience that I ordered another of the same cat wheel!
Easy shopping and quick delivery. I have not had a chance to us what I bought but looks to be like a good product.
The delivery was earlier than expected, a very simple process to the order.
No instructions in the box. Had to watch Utube video for assembly. Doesn't lay flat. Hole misaligned? How do you mount straps?
Dear Debra,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We will send the updated message to you within 24 hours via livechat.
Could you please check your livechat box later? Please rest assured we will solve your problem as soon as possible.
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Nice! Good price, good delivery, quality product. I will be back.
I'm impressed with the quality and quick delivery. Whenever I shop for something, I'll always check Vevor first.
Ordered some n line, got here as planned, pallet forks were what I was needing for my tractor
Likes
1. Easy to order.
2. Good price.
3. Low shipping costs.
4. Arrived ahead of schedule.
Dislikes
1. The stickers on the blender were stuck to it using an industrial adhesive. This made it extremely difficult for the stickers to be removed.
Overall Rating
4 Stars
Great shipping for sure for real good times very orange very diesel heater looking 👌
Ordered on sunday, received it on Friday of that week! Great price
They have great products and the prices are the best. If I am in need of any tool or specialty item I go to Vevor first. I love there quality and the prices are always the best
It was very simple to purchase and arrived in a timely fashion as listed
I ordered a 26 qt pot. I recieved a 24 qt pot. Sent a customer service request with an image and they requested a video.
Dear customer,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We will send the solution email to you within 24 hours.
Could you please check your email box later?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Answer: Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Hello Sidney,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We have successfully requested a full refund for you as the solution in accordance with our commitment.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor