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Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
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Good products, good pricing, A business which is in touch with what their customers require… honesty and fast delivery….!
Thanks. VEVOR.
Product exceeded expectations.
I have had 2 others previously and this is definitely the best in functions, user friendly, easy to install. Half the price of similar products.
I ordered the 3 ton air jack. The item arrived quickly and is a good value for the amount I spent. I am pleased with the quality. It's not a high end piece of equipment, but seems durable for what I need. I will purchase from Vevor again for sure!
It is my fourth time i buy Vevor products. This is the first i have to build together. A bit complex, instructions are not so clear and i had to redo the mount of the wheels, because i placed them wrong. Also the trolley when i unpacked it stank to cigarrete! And the trolley a week afterwards still stinks! I can only imagine, that where it is produced, everynbody smokes cigarrete.
I like all purchases so far from Vevor, the packing, quality of item, but who needs 2 of the same grass sweepers?, and you'll only give me 60 dollars back for a unopened, missent package that costs$ 200?
I like all purchases so far from Vevor, the packing, quality of item, but who needs 2 of the same grass sweepers?, and you'll only give me 60 dollars back for a unopened, missent package that costs$ 200?
I purchased a heater and thermostat for my greenhouse. Worked great the first night but completely stopped working by the second (thermostat). Quite dissapointed. I may reach out to vevor to see if they will stand behind the product
Kevin, thank you for sharing your experience—it's deeply frustrating when a brand-new product doesn’t perform as expected right away. We want you to feel confident and supported, so please reach out directly so we can help resolve this promptly and make things right. Your satisfaction truly matters to us.
I really like the vevo patty forming machine it is fun to use and very easy to clean. I got the 5 inche hamburger patty maker. It is by far the best made product
Product came quick and works great for my dord transit van. Of note it does not come with the exhaust sleeve. I recommend ordering one separately they are like $10 on Amazon or at a local auto store.
I ordered clamp-on pallet forks for my tractor, and when I received my package, I could see that the cardboard box was severely damaged and torn. Therefore, I was not surprised to discover that the threaded clamps were missing from the package. From other comments, this packaging issue does not appear to be an isolated incident.
I reached out to Vevor and explained that the packaging was damaged and was missing the parts. They asked for pictures of the product and packaging; however, the packaging had gotten wet and was destroyed when I opened it up. I sent pictures of what I received. They then followed up to say that they did not have the parts to send me and to reach out to Amazon to schedule a return... totally not realistic. These forks and associated parts are all heavy steel, and I do not have the original packaging. As a result, I decided that I would simply fabricate my own clamps. I have the equipment and ability to do this, but I ended up ordering the wrong dimension threaded rod!
In any event, the cost of this was only $132, so out of sheer frustration, I just ordered a whole other set of forks. And I pray that they arrive intact and with all of the parts this time! Otherwise, for the money, these forks seem heavy-duty enough. As others have reported, the welds, however, are not very deep.
Just be aware that the packaging is not adequate for the size and weight of the product. This is a common complaint. When you receive the package, I would carefully open it and inspect that everything is there. If not, take pictures and report the issue so you can repackage (with the original packaging) and return it.
This would have been so much easier if they had just had the replacement parts to ship. I would have reluctantly paid for them if they said that I needed to; I should say that, although I was not satisfied with the outcome, Vevor was very quick to respond.
Thank you for sharing your detailed experience and feedback—we truly appreciate your honest insights. We're sorry for the frustration caused by the packaging and missing parts, and we absolutely value learning where we can improve to prevent this in the future. If there’s anything further we can do to support you with your recent order or any concerns ahead, please don’t hesitate to reach out.
Having had a house fire where the garage was destroyed and the floor tiles were Vevor I decided to order more when moving into the new house...
The flooring was as good quality as the last ones we bought, however, the older tiles DO NOT click in with the newer tiles...
You have changed the join pieces to a more square shape rather than the round ones...
I now have a gap in my flooring where the old and new come together as they will not join to make the floor seamless...
Not a good change I can tell you...
Barbara, we're truly sorry the new tiles didn't seamlessly fit with your previous ones—thank you for spotting this and bringing it to our attention. We'd like to work with you to find a way to fix the gap and help make your floor complete again; please reach out so we can assist directly. Your satisfaction matters deeply, and we appreciate the chance to make this right.
Tracking was another matter, a little bit more difficult to track but nonetheless it arrived on time and very satisfied with the product.
The items arrived on time and in good condition as described. The unit operated very well and met the data as outlined in the product description.
So far the equipment I have bought from Vevor has been good and working quality items a Back pack blower, 6 in 1 weed/hedge trimmer, and now a post hole digger waiting on post hole digger to arrive I'll be using it this spring but the other two items work well.
So far the equipment I have bought from Vevor has been good and working quality items a Back pack blower, 6 in 1 weed/hedge trimmer, and now a post hole digger waiting on post hole digger to arrive I'll be using it this spring but the other two items work well.
Vevor has good products at fair prices combined with fast shipping. I've done several transactions with the company and have had no bad experiences. I will continue patronizing them as my needs require.
The commercial 10" slicer I got from Vevor is great! The price was very reasonable. This works so much better than my old slicer for meats and cheeses.
There are so many online stores these days that it's difficult to know which ones will meet expectations for quality and service. Initially skeptical, I made a few minor purchases from Vevor, just to test the water. I am now several orders in and couldn't be happier with the quality and prices of all items I've purchased, with some great discounts and fast free shipping. If they can keep this up, I doubt I will need to shop elsewhere.
Bought a electric cook top, great quality and works great, as well as a tankless hot water heater for my shop, haven't installed as of yet but the quality of the unit seems to far surpass that of brand name rheem/eco smart units that I have used previously.
VEVOR reached out to me and made my concerns go away. They were prompt in their responses and solutions to my concerns. Thank you for making the difference with this customer. I will continue to value VEVOR for their concern with customer needs
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Dear Customer,
Thank you for your email, and we apologize for the inconvenience.
We do not recommend returns or exchanges. Because our warehouse which deals with after-sale services is very far from you, and there will be more problems when you return the goods, for example, the goods might be lost or broken because of the shipment. Therefore it is better that you keep it to reduce the losses. And if you want to return the goods, you still need to pay the shipping cost yourself, which will cause you to have more losses. Please check our Returns & Refunds Policy:
https://www.vevor.com/pages/return-policy
Please think again.
We can still offer a partial refund of 65 USD for you if you need it. Then maybe you could find other ways.
We ask for your understanding and we apologize for the inconvenience.
We hope to have your answers soon.
Best regards,
Vevor