Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
I have appreciated my shopping experience with Vevor. Lots of neat product options and great pricing. The only complaint I have is I can't get an expected delivery date from their tracking system. You can see the items location but no anticipated delivery date. I like to know when things are getting delivered so I can make sure they don't sit on the porch for others to take.
My experience was Outstanding from the time I DL the app to search for my item then placed the order. And the shipping and delivery was exactly on the day stated when order was placed. When I received my order the package arrived in perfect condition. I will shop and purchase again in the future.
Purchase was easy, reasonable price, & shipped quickly & arrived quickly.
Out of the box it looked a little overwhelming, but following the easy step for the direction it went fast. After setting it up on the table inside the house, I let it be overnight with the unit plugged in and batteries in place. I was pleasantly surprised in the morning when all of the data was displayed on the monitor correctly for my location. I was replacing an old weather station, so this Vevor unit went in it's place with ease and is working fine. Mike
Great price on this item. Shipping was fairly quick. Box was damaged but item appears to be ok. Biggest negative was while I waited for consumable parts question to be answered (roughly 2 weeks in emails) the price when up $16.00 and they cannot supply the parts I was asking for.
Products are decent at a decent price. However when it came down to simply filing a warranty claim it quickly became a nightmare. The customer service representative essentially asked me to repair the product myself when the piece breaking probably cost vevor less than $2. That isn't the type of customer service or warranty I am looking for. This concerns me now on more expensive purchases.
Dear customer,
We received your review on sitejabber.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
As people age it sometimes gets harder for us to get down on the ground when doing planting or yard clean up. I was looking around for options and saw this scooter - which I purchased. It is going to make life much easier for our household when we are out doing yard work.
Perfect from start to finish,, great product very pleased with my purchase Will buy again for sure
Rack arrived in timely manner, went together quickly. Very good support.
Awesome product and and free shipping. Very easy web site to navigate.
Product was delivered within a reasonable time frame. Packaging was a little lacking, but product was in good condition.
Described well, seems good quality for the money, fast, easy shipping
Great product however delivery was less than I'd hoped for. Part spent 2 days 15 miles from me at a cross dock without being delivered and I wasn't allowed to go pick it up which cost me 2 days in the field. Grrrr.
Dear customer,
We received your review on sitejabber.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
I received a spam e-mail right after my order saying my paypal account will be charged 800$ for a sub I don't have.
"Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team"
The product arrived quickly, as described, and is of adequate quality. Thank you.
. Good prices, quick service an delivery. When I see their ads, there is always something that will solve other problems I have. Vevor has more solutions than I have money! Patience my young Padawan.
Easy to set up and hold temp and humidity great and quiet and looks great wish it had one more drawer
Needed something to keep my garden pathways out of the muck after rains and these tiles are perfect. Their flexibility is easy on the knees and they are easily customizable. 220 tiles were laid down within 3 hours and would have been half that time had I just needed a basic shape. Highly recommended.
Answer: Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Dear Customer,
We are sorry for any inconvenience.
We are sorry that we do not sell this accessory separately. We do not have a purchase link to recommend.
If you still have questions, you can still ask us.
Sincerely,
VEVOR