VENUS Swimwear

I have written an email to Venus to ask them to please reconsider their cookie policy. They State very clearly in their privacy policy that they will track my information and also share my information with other companies. I do not think this is fair nor is it a good business model. I spent a lot of money on clothing, gladly. I do not look upon uninvited spam emails fondly. If I want to contact another company for their service or product I will do so on my own. I think this is becoming more and more of an issue for many people and companies that cannot respect our privacy will lose our business.

As with other previous reviews when you return an item your return is deducted $6.95 for the return label which I understand. However your refund is also deducted a $4.95 "Promotional Shipping Discount". This is the statement directly from them: When you placed your original order, you qualified for a shipping discount because your merchandise total was $75.00 or more. After processing this return, your merchandise total now falls below the promotional threshold for the discounted shipping resulting in a $4.95 shipping fee. The problem is my return was over $80 so it didn't "fall below" the $75.00. They give you an e-certificate to use but that is not helpful as I will not ever order from them again. BEWARE!

I ordered 300.00 worth of clothing + a bathing suit through Venus. I am shocked to see all the negative reviews. Everything came in on time, was exactly what I ordered AND was high quality. I will order from Venus again and again. The clothes I got are PERFECT for my tropical get away coming up. Some of the dresses I got are a little long but that was to be expected as the website does tell you the length of each dress, and also I am barely five feet tall. I am normal a size four in dresses so that's what I ordered from Venus and they fit perfectly. Bathing suit was true to their size chart and also fit perfectly. I live in the U. S and will most definitely order from Venus again :)

I really like the styles of Venus clothes but the sizing runs a size or two small sometimes. If you are shapely, or curvy… you will need to size up a couple of sizes. I usually wear a medium to a large but I find it's safer to order the xl just to make sure it fits. The material is not the best but what do you expect for such great prices. Venus is a good place for buying summer clothes because you don't wear summer clothes that long. A couple of seasons and I'm recycling them anyway.

They have some gorgeous clothes but sizing and quality was a hit and miss. And I will never understand retailers that charge you for return shipping if the item is sized incorrectly or defective.

I ordered two summer dresses from them both in size small. One dress fit perfectly but the pattern was sewn way off, dead center of my chest, which is irritating. The second dress was gorgeous and good quality, but WAY too large for a small. I returned it for an extra small which is still a little large. So after paying them for the dress and then paying for return shipping because their sizing is off, I have to spend more money to have it altered. It's a beautiful dress so I will go ahead and pay to have it altered but I don't believe it's fair to charge your customers for returns when the sizing or quality is not as it should be.

I ordered one romper, and one dress from Venus. Both felt like I had picked them up at the local dollar store, and the dress even had a stain on it... as if someone had already worn it. I received it yesterday, and sent it back today. It seems the return shipping and whole process is gonna be a nightmare. What a waste of my time. The clothes look really cute in the magazine, but looks are definitely deceiving! Dont waste your time or money with this company. I even read reviews on the items I had purchased before buying, and they were good. Then when I received the cheap crap, I tried to go post a review on the actual site and it wont let me do it at all. I think their reviews are filtered, and fake because neither of the outfits I purchased were of any quality at all!

This company is affiliated with Swiss Colony. Ordered with both for years. One day I got Items Tooo big and sent them back to Venus. Both got upset and charged me 78.00 and put it on my Credit with Charge Off. I was upset. After all the times I paid my bill in Full they tried to Ruin my Credit. WRONG

I tried to order over 600 worth of clothes but apparently they were not able to use my payment info. Since their only options are call them at their phone number, or let it cancel and retry, the company is out 600+ of profit. I'm a little offended honestly because I'm hearing impaired and it turns out you need to have hearing abilities to fix billing issues. Customer service just sends this one default email and doesn't acknowledge your questions that aren't covered by it. I also have no plans to sit there and add all my stuff back to my cart, so I'll take my shopping spree somewhere more disability friendly. It's super weird I can't just put new billing info into the website. It's 2020.

I purchased for the second time, same bathing suit. Covid 19 has put on extra pounds. Ordered same suit in larger size. Bottom is one color of aqua, top is a faded out, cheap fabric, can't get wrinkles out, "Venus" tag in suit is cheap looking, not like previous suits. Their quality has slipped to bout zero.
Also ordered ombré shoulder cover up. Faded badly and stained my washer tub even after using cold water. Venus isn't what it used to be. $130 for two pieces of cheap fabric. Waiting for return label. Regret they are selling such cheap items at same price or higher!

No longer buying from Venus and not recommending it to anyone!

I returned two tops because of size. After spending $23.78 for duties and $25 shipping. They have refunded me partially because they representative said that they don't cover shipping! Originally when I spoke with another representative before I return the tops they said they do cover up to $10 shipping which was not true. I am frustrated because I believe its unfair to spend over $60 which is more than what the tops worth to return them!