I ordered one blouse to try from Venus last November and I was very surprised with great quality of fabric and the style was exactly the same as on their picture. I ordered 6 different dresses for Christmas parties and they all were amazing.
Now I ordered a half of their new catalogue.
True size to size always! Quality is very high. Super stylish. People keep asking me where I bought such great clothes. Thank you to Venus!
I have ordered many things with no problem since my twenties i have loved them ordered a bikini and romper suit which still fits me by the way and that was thirty years ago and i am 56 now.the last jumpsuit I ordered around Christmas was for work and it is what i expected, little long but I wish they had petites because I am only 5'3'.
Thank you for reaching out to us! We appreciate when a customer takes the time to reach out to us on how to improve and grow! Never hesitate to continue to reach out to us; we love to hear from our customers! We will be happy to forward your suggestion to the appropriate department for review.
My grandma gave me their catalog about mid summer, I didn't order a bathing suit from them because I love my current one. I bought a lot of dresses and tops from them and always got good quality items, they are a little pricey for products but they are constantly having sales so that slightly helps. I've only had to tailor one dress because I didn't realize how LONG it was and I didn't think it was long in the picture, that's the only misleading thing I have come across. I will be ordering more from them, love this website and would totally recommend it 100%
I've only ordered from this business twice and both times my order has been a mess! The customer service have no care or regard to the errors that are made. I've ordered a product that cost $50 they sent me a complete different item of much lesser value or no item at all in both situations. When calling customer service they are aware of the many schemes the business is making and have no care on correcting it. I am appalled on the way they do business! They may have nice things but don't expect to receive them! Such schemers!
The past few months I have been searching for swimwear for a trip. I was so nervous to order online for the first time. So happy with my results with Venus! Swimwear is great material and sizes were perfect! I did send one top back that was good material but not a good style. Cover up was just as size chart showed. I will order again on this site!
If you have a hard time with online shopping, I do not recommend shopping at this website because their return policy is not a good one. If you want all of your money back the only way to get accredited is if they give you store credit, otherwise you have to pay for shipping and handling to return it which almost always cost's half of the product's price. No.
I saw a review/haul video on YouTube and the clothing they sell really caught my eye.
I ordered $200 worth of items and waited about a month for them. I live in Canada. I chose my usual sizes, and checked the sizing charts in the event of any discrepancies. To my disappointment, the sizing is way off. The quality is cheap. For a plus sized t-shirt, I was surprised that it sat at my bellybutton. The romper I purchased was way too big, as were the pants and tank top. Everything says it was made in China and the material and quality is what you'd likely find purchasing clothing from a dollar store. I won't worry about the hassle of returning them, I will give them away but lesson learned. Read all the reviews before you order.
Hi Anna, we apologize that the items you ordered did not meet your expectations. If there is anything we can do to make this a better experience, we will be happy to help you. Please e-mail us at socialsupport@venus.com for assistance.
If you want something for the Christmas holidays make sure you order it in June and maybe it will be here at Christmas. Don't count on it though. You will just get the same old answer from customer service. "We are very sorry but, that item is on back order" I will never order from again or even try.
I came upon these reviews as I pulled up the site to look at the winter clothes, and I was shocked. I've shopped here 10 years and love their stuff. It's inexpensive, and I've felt the quality surpassed my expectations for the price point. Though I have never had to send anything back, I would still highly recommend Venus
Hi Erin, thank you so much for your feedback and your loyalty. You just made our day! We would like to send you a special gift just to show you our appreciation. Please e-mail us at socialsupport@venus.com for your gift.
Stay away from this Chinese website. I ordered 4 items. They looked very nice online, but when we received them (19 days later), they look nothing like the ones in the photo on their website. The materials are very very low quality; the color are very dull - looked like have been warned many times; the styles not even the same as in the photos; and missing accessories such as belt and bow. These people are very deceiving. Don't be mislead by them. Even though they claimed on their website that satisfaction is their main goal, you won't be able to return the items you ordered. I contacted them, no reply. These people are scam. They are the scum of the earth. I have shopped a lot online, but have never seen a store this bad as DressVenus.com. Believe me if you want to save a lot of headache and money, STAY AWAY FROM THIS STORE!
I ordered the pencil skirt suit set and when I received the order there was just a crappy, cheap "blazer" with no button. Literally nothing like the photo, didn't come with the skirt, wouldn't even call it a blazer. Extremely disappointed all around. Defiantly not worth $70
Hi Brittany! We sincerely apologize that your order arrived this way. We would love to review your account and rectify this issue right away. Please send us an e-mail at socialsupport@venus.com and we will be happy to assist you.
I've only had to return items twice in the 3+ years I've been buying and that was for size. I love everything I have from them. My items come quickly and as described. I don't understand all the negative reviews. You just can't please everyone, I guess.
Hi Cheryl, thank you so much for your review. We appreciate your loyalty and we would like to send you something special to show our appreciation. Can you please e-mail us at socialsupport@venus.com for your special thank you?
I bought 3 dresses and a top. One of the maxi dresses I ordered didn't even come in, they decided on they're own to replace it with some hideous skirt that I didn't even order. Needless to say all of what I ordered I was very disappointed. I normally never write negative reviews or send anything back. This was obviously and exceptionally bad situation!
Beware of working with this company. Their return policy and customer service are horrible. They claim you can exchange items easily and for only $6.95, which I think is even a lot when you can return and exchange items for free in today's online word. They charged me $20 in fees and shipping costs to exchange one item. When I contacted customer service (Angel) she sorry, but there's nothing I can do about it. Wow
Gorgeous A-Line Strapless Prom/Homecoming Dress Special Occasion Dresses review
I bought this dress for my girlfriend. She was looking for a cool blue dress and I found this on Dressvenus. It's an amazing, flashy blue dress that definitely shines across the room. After she had tried it on, she loved it. We went out for a walk and she looked more beautiful than ever :). . Price was cheap, only 81.19$ and delivery time was very fast!
I spent over $100 and the quality is worse than Walmart, nothing like the pictures. Fabric is see through on all items, stitching looks like a 10 year sewed it and threads everywhere. I'm positive these items will fall apart. They look great in the pictures and look extremely cheap in real life! The quality is so poor and I advise anyone NOT to order from Venus! I'm 100% dissatisfied and you will be also!
I ordered a cotton sweater, wore it a couple of times, washed it on delicate and laid it flat to dry, once and three of the grommets came off and there were three large snags in the sweater. Called customer service, she said I'd get a refund. Turns out, I got a store credit... unacceptable. I spoke with a customer service supervisor and she said she spoke with two other supervisors and it was the customer's fault because I washed it! So they gave me a crappy store credit. I asked the Supervisor to confirm that she is not standing behind defective merchandise and blaming this on the customer and is refusing to give me a refund, and she said yes. Her name is Sheila... horrible products and even more horrible customer service.
I absolutely love the selection of clothing that Venus has.
The quality on the items I ordered was good for the price and are still looking good after a few years.
My husband was impressed and very complimentary.
Really like that you have longer lengths of tops that cover with a feminine style that accents a curvy figure.
Always enjoy the catalog and browsing online.
Thank-you for classic affordable fashion that is functional and comfortable.
We are so happy we were able to provide you with a 5 star experience. We love hearing from our customers and appreciate you taking the time to leave a review!
I love Venus clothing and have ordered all my swimsuits from them for years. However, I always have to call customer service to place an order because the Venus.com website has so many glitches. I mean we all do most of our ordering online these days so it's really inconvenient that I can't order online from them even after trying many times. Please Venus.com, fix your website so people can actually order your merchandise online.
Hi Tiffany, we do understand your concerns and apologize that you are having these issues. We do want to gather more information from you that will help us fix the issue. We will be sending you a private message to further assist you.
I ordered a dress that was 54.00 paid almost 60.00 sent back for a different size they gave a credit of 38.00 plus I had to pay 1.95 before they would send out the same dress so it arrives and still would not fit so I asked for a refund my refund would have been 27.94 the dress was not worth the money spent the fabric was of something you see in a dollar store. So I learned from them never ever order anything the reason was they charged 6.95 for the return label twice plus shipping the dress out what a bunch of crooks. Don't shop with this company I'm reporting to the better business bureau..
Thank you for your feedback, I am sorry we were not able to provide you with a five star experience. If you would send us a message to, socialsupport@venus.com, we would love member of our team look into your account. Please put ATTN: Sitejabber in the subject.
Answer: I've been buying from Venus FOR YEARS(!) so I was so surprised at all the bad reviews. Yes, occasionally I've been unhappy with a purchase BUT it's rare; and yes, there was a couple of items that I found "cheap-looking" (but I'm super-careful to read the material description prior to purchase - sometimes you can just tell). Their sizing surprises me though... I'm usually a large in regular & a XL in juniors BUT I always wear a Medium in Venus clothing (5'1", 115 lbs, 36D) - I'm thinking that they cater to the "busty"? (Or maybe the clothes ARE made in China?) Who knows... don't care... their clothes are different from anywhere else & I always get compliments - especially from my husband! However, after 15 + yrs as a customer, I must admit I was unaware they offered free returns (good to know :), but happy I've only returned 2 or 3 items & didn't have any issues - re-packed (w/in 30 days), dropped at PO & rec'd credit on my CC. My ONLY complaint with Venus is the prices; the trick is to wait for a sale (and PS, there prices change every 24-72 hours - NOT kidding!) Everyone has an opinion... if YOU like their clothes, give them a try & form your own - you may just be missing out on fashions that'll look great on you!
Answer: Create and account at their site, Sign up for catalogs by submitting your address info.
Answer: THESE DRESSES RUN VERY LONG! THE MODELS TEND TO BE 5 FT 9 IN. OR TALLER! I AM 5 FEET 4 INCHES SO I DO NOT ORDER ANY MAXI DRESSES... LOOK/CHECK TO SEE IF THERE ARE PETITE OPTIONS FOR THESE DRESSES. GOOD LUCK!
Answer: The quality of these closes are horrible! I bought a sweatshirt and the large pocket on the front was down on crooked and the seams on both sides were very uneven. The $70 boots I bought were awful. They both said 7 1/2 but 1 didn't fit at all and they both had holes in the shoes.
Answer: I am a perfect size 8 in say an Old Navy sweater which makes me a M. I am a M with Venus I feel their sizes are way closer to being realistic than say Victoria Secret. Apparently at Victoria Secrets no one has arms or hips. I'm 5'5,135 lbs, size 8 in normal close yet if I pay alot of money for say a dress that dress could be a 6, like at Nordstroms, Yet if I went into say Forever 21 just to get a shirt/sweater/dress chances are I would purchase a Large because they cater to teens. Just because I am 53 does not mean I want to dress "old". LOVE Venus clothes. Their returns are fine too, I found them easy and friendly to work with. Hope this helps. Smiles, Joanne
Answer: I would go with the medium. I found they run a lil big.
Answer: Complete junk dont waste your money!
Answer: I think some of their styles are knock-offs of Cache. Unfortunately, Cache is closing shop... which really bums me out!
VENUS Swimwear has a rating of 1.7 stars from 1,304 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VENUS Swimwear most frequently mention customer service, credit card and return label. VENUS Swimwear ranks 226th among Swimwear sites.
We appreciate you taking the time to leave your review. Customer satisfaction is very important to us. Thank you for being a valued Venus customer!