USvitalrecords Reviews - 116 Reviews of Usvitalrecords.org

How would you rate USvitalrecords?

Top Positive Review

“Birth Certificate”

Kari G.

3/21/19

Hooray for this company! I was able to get a certified copy of my birth certificate. My case was a closed adoption and had lost the original certificate. About three weeks later, I got it in the mail! I'm thrilled! I read the complains on this page and though I'd lost my money... I highly recommend them! Thanks US Vital Records! One happy customer here!

Top Critical Review

“Scam company”

Karren H.

10/4/23

Over 5 months. Try to call for my dad, always say voicemail is full and no one pick up. He got scam out of his hard earn money. Be careful people, scam company.

Reviews (116)

Jay T.

1 review

0 helpful votes

“No problems. Received my certificate.”

March 15th, 2019

I had no problems. Easy form and had my certificate in a couple of weeks. Will be ordering again for my wife and son.

Helpful (0)

Thank you

Jason T.

1 review

0 helpful votes

“Way easier than going to the vital office”

March 21st, 2019

Ordered my certificate. Took only a few minutes to complete the form. Took a few weeks to get the certificate. Government just doesn't get them out that fast I guess. Anyways, no problems for me. Easy enough and have my certificate. Some people say they can't phone them. They give you a phone number when you order and they answered when I called.

Thank you

Helpful (0)

Thank you

Ted F.

1 review

2 helpful votes

“Super Fast”

March 16th, 2019

It took me 5 minutes to order. Took a couple of weeks. The govs not that fast. Got it, got my passport. Boom.

Thank you

Helpful (2)

Thank you

Rick M.

1 review

1 helpful vote

“No issues and certificate received on time.”

April 24th, 2017

I was born in New York but live in Florida now. They took care of it, pretty easy. Did have to scan and send my ID. Pain, but I get it.

Thank you

Helpful (1)

Thank you

Shauntelle C. – USvitalrecords Rep Over a year old

Thank you for your review.
We are happy you received your certifiate and apprecaite your patience regarding the ID Verication process. This is a safety measure. As the order is placed online these steps ensure only the eligible requesters may receive a certificate.

Shauntelle

Customer Service Manager
Email support@usvitalrecords.org
Web usvitalrecords.org

Q&A (36)

Question:

Is this a legit service? i am very worried - does anyone have info on this group? Is this a legit service? i am very worried - does anyone have info on this group?

Answer:

As most of you, I am trying to get a certified copy of my birth certificate. I emailed US Vital Records and received a phone number for California Dept. of Public Health (916) 445-2684. It turns out that the US Vital Records is a third party and it sounds like I can go directly through (my birth state Dept of Public Health. The lady told me where to go on the website https://www.cdph.ca.gov/certlic/birthdeathmar/Pages/default.aspx. Keep in mind I was born in California. You need to find the site for your state. Submit the application, $25 payment and a self addressed stamped envelope. And gave me the address for the California office. I hope this was helpful.

By John F. over a year old

See more answers (3)

Question:

What is the contact number for vital us bandalona... never sent me confirmation number but withdrew funds from checking account.$47. is this scam What is the contact number for vital us bandalona... never sent me confirmation number but withdrew funds from checking account.$47. is this scam

Answer:

Hello Linda, Vital US Bandalona is not our company. We are not affiliated with this company and unfortunately do not have any contact information for them. You may need to search for the company further on the internet or contact your financial institution as they may have a contact number for the charge to your account.

By Shauntelle C., over a year old

Question:

Did i just pay 60 dollars for an application to get my birth certificate ? Did i just pay 60 dollars for an application to get my birth certificate ?

Answer:

I paid $47 to get said forms and have been waiting on my birth certificate for more than 8 weeks! My states public health dept. sent the application back stating that I didn't include $25 fee. I paid a total of $72 and I'm still waiting for my bc. Huge scam

By Karishia W. over a year old

Question:

Where is the business located?

Answer:

This business is located in Spain. They are scammers.

By Karishia W. over a year old

Question:

On 05/15/18 julie randall sent $49 for a los angeles county, ca, birth certificate for julie mesch 02/04/1958. can you check the status of this order On 05/15/18 julie randall sent $49 for a los angeles county, ca, birth certificate for julie mesch 02/04/1958. can you check the status of this order

Answer:

Hello Julie, Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. The $49.00 is not a fee that we charge, so most likely you have not ordered from us.

By Shauntelle C., over a year old

Question:

Why are people and businesses saying you are a scam you over charge people for a service you don't deliver. why Why are people and businesses saying you are a scam you over charge people for a service you don't deliver. why

Answer:

Hello John, Most times the reviews we encounter are for other companies and their clients have mistakenly placed it on our page. If they have applied with our company and the client has not received their certificate, it is usually because the client has not fulfilled the ID verification process that we outline they may be required to complete before their certificate is issued. Other times the client may have also provided incorrect information and there is no record found based on what they have supplied. As our website states in several places, we are a private agency, as such we do have an administration fee. If the client wants to avoid the administration fee, they may go directly through the government and receive their certificate at a lesser cost which we do advise on every page on our website.

By Shauntelle C., over a year old

Question:

Requested a pa certified birth certificate july 9 for 49.00 from badalonia? it is now august 31. please tell me, will i receive my document? Requested a pa certified birth certificate july 9 for 49.00 from badalonia? it is now august 31. please tell me, will i receive my document?

Answer:

Hello Brenda, Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. The $49.00 is not a fee that we charge, so most likely you have not ordered from us.

By Shauntelle C., over a year old

Question:

I am trying to track my order as i need the certificate quickly. 2018-08-06-406951-us I am trying to track my order as i need the certificate quickly. 2018-08-06-406951-us

Answer:

Hello Walter, Our Customer Service Agent has called and left a message for you.

By Shauntelle C., over a year old

Question:

I have a really bad feeling about this company. who are they/ the location is in badalona. have you ever heard of this country? red flags. I have a really bad feeling about this company. who are they/ the location is in badalona. have you ever heard of this country? red flags.

Answer:

Hello Kathleen, It seems you have left this message in error as you have not applied with our company. We are incorporated in Delaware not Badalona. Please direct your inquiry and concerns of the legitimacy of their company to their office.

By Shauntelle C., over a year old

Question:

How do i get to the manage my order page? How do i get to the manage my order page?

Answer:

Hello Gary, Our Customer Service Agent has looked into this matter for you and see that your order was shipped on August 22nd.

By Shauntelle C., over a year old

Typical questions asked:

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Show all questions (36)

From the business

Official government issued vital certificates. Quick, Easy & Secure. Rush Processing. Expedited delivery. No lines. No time off work. Order online now!

Visit Website
Government Records
Wilmington, Delaware, United States
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Company Representative

Shauntelle C.

Typically does not respond to reviews

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Critical highlights

“Birth Certificate”

“Scam company”

Reviews (116)

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Q&A (36)

Is this a legit service? i am very worried - does anyone have info on this group? Is this a legit service? i am very worried - does anyone have info on this group?

What is the contact number for vital us bandalona... never sent me confirmation number but withdrew funds from checking account.$47. is this scam What is the contact number for vital us bandalona... never sent me confirmation number but withdrew funds from checking account.$47. is this scam

Did i just pay 60 dollars for an application to get my birth certificate ? Did i just pay 60 dollars for an application to get my birth certificate ?

Where is the business located?

On 05/15/18 julie randall sent $49 for a los angeles county, ca, birth certificate for julie mesch 02/04/1958. can you check the status of this order On 05/15/18 julie randall sent $49 for a los angeles county, ca, birth certificate for julie mesch 02/04/1958. can you check the status of this order

Why are people and businesses saying you are a scam you over charge people for a service you don't deliver. why Why are people and businesses saying you are a scam you over charge people for a service you don't deliver. why

Requested a pa certified birth certificate july 9 for 49.00 from badalonia? it is now august 31. please tell me, will i receive my document? Requested a pa certified birth certificate july 9 for 49.00 from badalonia? it is now august 31. please tell me, will i receive my document?

I am trying to track my order as i need the certificate quickly. 2018-08-06-406951-us I am trying to track my order as i need the certificate quickly. 2018-08-06-406951-us

I have a really bad feeling about this company. who are they/ the location is in badalona. have you ever heard of this country? red flags. I have a really bad feeling about this company. who are they/ the location is in badalona. have you ever heard of this country? red flags.

How do i get to the manage my order page? How do i get to the manage my order page?

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