USVitalRecords.org has a consumer rating of 1.2 stars from 103 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about USVitalRecords.org most frequently mention birth certificate, credit card and customer service problems. USVitalRecords.org ranks 28th among Government Records sites.
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Hooray for this company! I was able to get a certified copy of my birth certificate. My case was a closed adoption and had lost the original certificate. About three weeks later, I got it in the mail! I'm thrilled! I read the complains on this page and though I'd lost my money... I highly recommend them! Thanks US Vital Records! One happy customer here!See positive reviews
This company thrives through the small print. I ordered a birth certificate for almost $50.00. A few days later, the emailed me a completed form (the same one in turns out that the state's Dept. if Vital Statistics uses) with instructions to mail it to the state, and pay them!$25.00. I spent $50 for them to complete a form?!? It is my fault for not reading all the small print. But they clearly make it difficult to see what a scam they are.See critical reviews
Tip for consumers:
As most of you, I am trying to get a certified copy of my birth certificate. I emailed US Vital Records and received a phone number for California Dept. of Public Health (916) 445-2684. It turns out that the US Vital Records is a third party and it sounds like I can go directly through (my birth state Dept of Public Health. The lady told me where to go on the website https://www.cdph.ca.gov/certlic/birthdeathmar/Pages/default.aspx. Keep in mind I was born in California. You need to find the site for your state. Submit the application, $25 payment and a self addressed stamped envelope. And gave me the address for the California office. I hope this was helpful.
Hello Linda, Vital US Bandalona is not our company. We are not affiliated with this company and unfortunately do not have any contact information for them. You may need to search for the company further on the internet or contact your financial institution as they may have a contact number for the charge to your account.
Hello John, Most times the reviews we encounter are for other companies and their clients have mistakenly placed it on our page. If they have applied with our company and the client has not received their certificate, it is usually because the client has not fulfilled the ID verification process that we outline they may be required to complete before their certificate is issued. Other times the client may have also provided incorrect information and there is no record found based on what they have supplied. As our website states in several places, we are a private agency, as such we do have an administration fee. If the client wants to avoid the administration fee, they may go directly through the government and receive their certificate at a lesser cost which we do advise on every page on our website.
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