UPSReviews 2,216

Total weight of my purchase was near 10 KG, what i received was 0.8KG from UPS, the box was being re-sealed, called UPS, did not provide any solution and saying its shippers responsibility.

My fiance worked there 5 yrs. Fellas don't let your gf work there. It IS a sex ring. Late deliveries because even the bosses use there money drugs and positions of power to have there way with the woman. I've got names addresses and number and a confession. I only know the names of those that affected me. (Take me to court it isn't slander when there's proof) so I have many names ill only list the ones I can prove. Kevin sims, lee bird, Austin birchler, Steven fanberguzr, Justin poiles, Jake Douglas, a cat named abdel oramas. Maybe yall stuff is late because they're busy with their sex ring. 100 percent true. Ups sue me or contact me because im hitting road blocks at world port.

Delivery was put on the sidewalk, edge of part was sticking out of box and no door bell alert, no knocking.

Literally the worst company ever, it sucks that this company is basically the only global shipping company, I needed a package and they always refer to saying "but did you pay extra to have it next day"? Because it's not guaranteed, now even next day isn't guaranteed, why would I pay for something I am not getting, lost a customer today because ups failed to deliver a package on time, nothing new here, happens all the time. Worst company ever

I authorized signature shipment to be left at my door that's secured in a gate very secure and they didn't even rang my door bell or nothing I have a ring. Just left a note i never had any problems with any other shipping companies but ups and There drivers are garbage. And I can't believe their management let them deliver this way those guys should be ashamed of themselves sometimes these deliveries are time sensitive. If I could give negative stars I would if u have options to use shipping companies stay away from ups garbage

I sent an expensive very rare smartphone to my friend in the UK with the track number: 1Z06W05V*******302, but surprisingly, the UPS company lost my parcel. Previously, I sent a lot of cheap goods and they were delivered normally, but as soon as I sent an expensive product, it was immediately lost! I am sure that my parcel was stolen by UPS employees. I do not recommend using the UPS company to send a valuable item, as it will be stolen by the company's employees!

UPS are a load of rubbish. DO NOT USE THEM. TRY TNT OR FEDEX or any other carrier but them. They returned a parcel 3 times and kept saying no commercial invoice - which was attached to the box - they just didn't look. They then leave it in storage for weeks without letting you know. Absolutely crap service.

Overnight delivery purchased Friday but it seems if I get my shipment Tuesday I should count myself lucky. The only thing that UPS will guarantee is that they will take your money. Customer service (if you can reach a human) is heavily accented Indian whose only goal seems to be getting you off the phone. This is highway robbery.

This company is a disaster. If you have something important, you should use DHL. My dads passport and naturalization form were supposed to be delivered and signed for. The irresponsible delivery guy faked a signature and threw the envelope in the lobby under the coupons and magazines that get thrown away. So we though a resident had faked the signature. After a few days of anxiety and calls, we found the documents under a pile of coupons. This company can't be trusted!

We have three eBay stores. We used to have UPS as one of our three shipping options. Everything was good until they broke one of our shipments. We reimbursed our customer for their broken item and we went in the negative for this transaction. We filed a claim and after almost two months and many back and forth, and after spending time and money on the worst customer service helpline they denied our claim. I have followed all their shipping guidelines, and still they declined, this is unacceptable business.
They are crooks... dont trust them with your shipments.
We have dropped them from all three of our stores.
NO MORE UPS...

PS: BTW they have the worst customer service support telephone system... this is crazy, I don't know how they are still in business!

The service from UPS and their UPS My Choice is terrible. Packages that are "out for delivery" do not arrive on the day specified. And My Choice take you in circles and provides no additional information. At one time UPS was on the top, but today they have fallen to the bottom. Use FedEx if you want good reliable service

This company will be running behind due to their own logistics issues, and right before the out for delivery notification you get one that says "adverse weather may cause delay." When there is absolutely no bad weather. They just use this excuse so they don't have to refund people using their services. Customer service is also terrible. This is the worst shipping company by every possible level you could judge them on. USPS is miles ahead of UPS. I know I do not deviate from the other reviews which is how you know UPS needs to step up their game. They have less than two star average rating which is harder to do than getting a 3 or 4 star review. UPS needs to cut the egregious lying act and start being honest to their customers about their countless flaws. Until that happens do not use them!

This company is a joke and the Round Rock, TX Customer center Facility is an absolute disaster. They lose packages and don't do anything to fix it. Filing a claim with them is absolutely pointless and everyone will give you a run around answer. COMPLETE JOKE! I'm only entrusting my packages and mail through USPS from here on out! And I encourage everyone to do the same. Lazy people don't deserve your hard earned money or trust!

Can't get ahold of anyone made order 16 days ago still no package, tracking number don't work all it says is package delayed for 7 days, will never ship with ups again, very disappointed I would rate this a negative 5 if possible

I sent out a package and a buyer backs out. So I asked them to return to sender... then they sent an email conirming that it is coming back... suprise suprise it didnt come back... then I cant have a lost claim because I didnt pay insurance which doesnt make sense I have to pay extra just so they can do there job poorly and be a huge inconvienience... never again will I use ups or ship something to someone ever again.

The volume this UPS were supposed to have delivered my medicine quit awhile back since the day before yesterday they never did and I spend delay this 3 days I haven't had medicine and I'm on very very crucial medicine for high blood pressure congestive heart failure and diabetes and they don't seem to care I would give it a 0 star actually playing Russian roulette with somebody's life that is not right Last night perfect example he was 2.5 miles from me and he could not stopped right here this was at 8:55 when they close at 9 o'clock but yet the lady unpleasant informs me that they don't bring their trucks back with a with stuff so little that they have to deliver everything that's on the truck that was a second line so people if you can try to fault finding alternate route to have your medicines delivered and you know stuff like that

I called many times and got different answers. Alex who was supposed to be a supervisor there was very rude to me. He should not be a supervisor I don't believe that he was because he would have never should have never talked to a customer like that. This place is a nightmare!