United States Flag Store
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United States Flag StoreReviews 8,959

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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Washington
1 review
0 helpful votes
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So far great, hopefully they will get to me on the estimated date.

Date of experience: October 6, 2022
Georgia
1 review
0 helpful votes
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Items came in great shape
November 5, 2022

Easy ordering process and good quality. I like the shipping method and packaging.

Date of experience: October 6, 2022
Ohio
2 reviews
0 helpful votes
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Wrong plate
November 5, 2022

The wrong plate was delivered. I am requesting a refund or replace the plate with the correct one.

Date of experience: October 6, 2022
Pennsylvania
2 reviews
0 helpful votes
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Very satisfied! TY!
November 5, 2022

Great product, easy to order, fast delivery, great customer service

Date of experience: October 6, 2022
Arkansas
2 reviews
0 helpful votes
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Confederate flag
November 5, 2022

Flag is great…. As represented. Good quality and will last a long time.

Date of experience: October 6, 2022
Maryland
1 review
0 helpful votes
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Perfection!
November 5, 2022

Absolutely perfect flagpole, flag and solar light! Looks beautiful in the front of our community!

Date of experience: October 6, 2022
Massachusetts
1 review
0 helpful votes
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Flag
November 5, 2022

Was easy to order and it was exactly what I wanted

Date of experience: October 6, 2022
Ohio
3 reviews
1 helpful vote
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Very bright colors!
November 5, 2022

Great quality it appears. Hangs well on pole. Very bright colors

Date of experience: October 6, 2022
Virginia
1 review
0 helpful votes
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Flags for cemetery
November 5, 2022

We ordered the flags for our church cemetery for Veterans Day. They should work perfectly!

Date of experience: October 6, 2022
Washington
1 review
0 helpful votes
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Satisfied with purchase
November 4, 2022

Great service. Flag is flying proudly at our location

Date of experience: October 5, 2022
Ohio
1 review
0 helpful votes
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US made flag.
November 4, 2022

Flag as described and delivered much faster than a different online retailer that I've ordered from.

Date of experience: October 5, 2022
Ohio
1 review
0 helpful votes
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Eagle
November 4, 2022

This Eagle looked better in person it's actually very nice stands out

Date of experience: October 5, 2022
Alabama
1 review
0 helpful votes
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Great thanks
November 3, 2022

Great service. I replace 6sets of flags monthly at my own expense. US flag, Alabama state flag and pow/Mia flag

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Quality service
November 3, 2022

Great service and exceptional quality of merchandise.

Date of experience: October 4, 2022
Texas
1 review
0 helpful votes
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Your flags are beautifully crafted.
I was very impressed.

Date of experience: October 4, 2022
Alabama
1 review
0 helpful votes
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Flag case
November 2, 2022

Great product. Shipping was fast transaction was easy.

Date of experience: October 3, 2022
Texas
1 review
0 helpful votes
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UK Flag
November 2, 2022

Very good, I don't know what else to say just that it was easy to order.

Date of experience: October 3, 2022
Virginia
1 review
0 helpful votes
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Very Positive
November 2, 2022

I am pleased with the quality of the flag and delivered promptly

Date of experience: October 3, 2022
Louisiana
1 review
0 helpful votes
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5x8 Flag
November 2, 2022

I received the flag soon after ordering. It is a different material than the ones I have purchased previously. Hoping it will hold up in our winds.

Date of experience: October 3, 2022
Colorado
1 review
0 helpful votes
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The flag was ten days late getting to me. I wanted it for the queen elizabeth burial day. It got here probably ten days after that? Maybe youwere out of english flags.

Date of experience: October 3, 2022