United States Flag Store
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United States Flag StoreReviews 8,958

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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48,588 reviews

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Virginia
1 review
0 helpful votes
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STL
November 2, 2022

My service was very fast, easy, and very pleasant. I will for sure be ordering from this site again.

Date of experience: October 3, 2022
Virginia
1 review
0 helpful votes
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Super Tough Flag
November 2, 2022

Ok
CSR very helpful
Only problem was the emails I kept getting to finalize my cart which I had already done

Date of experience: October 3, 2022
Georgia
1 review
0 helpful votes
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Excellent value!
November 1, 2022

Our Lions Club loves our new fag and stand! Many have stated the quality and looks are outstanding value for the money. This is our first
Club flag as we have been borrowing or using a small
Hand held flag for awhile.

Date of experience: October 2, 2022
North Carolina
1 review
0 helpful votes
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Flags
November 1, 2022

Ordered the US Flag and Christian Flag both of which were was ordered and the quality was very good. No assembly instructions. The flag poles did not have pre-drilled or indication where screws were to be placed. Had to guess based on only items. The flag bases were not as good a quality as before..

Date of experience: October 2, 2022
Arizona
1 review
0 helpful votes
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Great
October 31, 2022

Exactly as described, and the next time our community needs to replace I will purchase again.

Date of experience: October 1, 2022
South Carolina
1 review
0 helpful votes
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True advertising
October 31, 2022

Good Shopping experience, Needed a strong heavy duty product, and happy to get this.

Date of experience: October 1, 2022
Wisconsin
2 reviews
0 helpful votes
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I love history.
October 31, 2022

I love it I wish I could have found it earlier and sooner.

Date of experience: October 1, 2022
Illinois
1 review
0 helpful votes
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Don't Tread on Me flag
October 31, 2022

Excellent experience! Quick deliver, high quality and good price.

Date of experience: October 1, 2022
Arizona
1 review
0 helpful votes
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Very nice and well made
October 30, 2022

Very nice flag that is made in the USA and sewn instead of printed stripes. Hopefully it stands up to the high winds here in AZ

Date of experience: September 30, 2022
Georgia
1 review
0 helpful votes
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Terrific customer service!
October 30, 2022

I believe the title says it all. The product arrived in a timely manner. I received an email notification when the product was to be shipped in two separate deliveries.

Date of experience: September 30, 2022
North Carolina
1 review
0 helpful votes
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Love it
October 30, 2022

Wonderful experience with this company. First one we got was broken and they replaced it.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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I had a significant problem with my delivery and hadn't received my flag - I reported to the company and, unbeknownst to me, they sent me a 2nd flag - after 6 weeks, it was determined that the original flag was inadvertently forwarded by the US Postal Service and it was returned to me - I now have an extra flag, which I intend to return - the attention I received was tremendous and I'll be a lifelong customer of US Flag Company - thank you!

Date of experience: September 30, 2022
Massachusetts
1 review
0 helpful votes
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Good customer service
October 30, 2022

I received a Christian flag with a defect. It was easy to return and I received a better quality flag as a replacement. Very satisfied.

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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Proud American
October 30, 2022

Today we received one of the best quality American flags we have ever flown. Thanks team

Date of experience: September 30, 2022
Alaska
1 review
0 helpful votes
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Shipping took too long
October 30, 2022

It took almost a week before the order was shipped and then another 2.5 weeks to get to me. Regular US mail would have taken a week tops.

Date of experience: September 30, 2022
Mississippi
1 review
0 helpful votes
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These flags are quality flags. The length of the stick is perfect for use in an urn at the cemetery.

Date of experience: September 30, 2022
New Hampshire
1 review
0 helpful votes
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Happeness is……
October 30, 2022

Receiving all the product that I ordered in good condition! Thank you!

Date of experience: September 30, 2022
Mississippi
1 review
0 helpful votes
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Blue line flag
October 29, 2022

Very pleasant. Received it quickly and the flag as a quality product

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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One stop for your flag needs
October 29, 2022

Great selection, great prices, fast shipping and will definitely do business with them again.

Date of experience: September 29, 2022
Wisconsin
1 review
0 helpful votes
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Shipping was less than acceptable
October 29, 2022

The box with items was left at the end of my driveway in the weeds and rain like tossed trash. Not your direct jurisdiction but new shipping options may be needed.

Date of experience: September 29, 2022