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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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CSR very helpful
Only problem was the emails I kept getting to finalize my cart which I had already done
Our Lions Club loves our new fag and stand! Many have stated the quality and looks are outstanding value for the money. This is our first
Club flag as we have been borrowing or using a small
Hand held flag for awhile.
Ordered the US Flag and Christian Flag both of which were was ordered and the quality was very good. No assembly instructions. The flag poles did not have pre-drilled or indication where screws were to be placed. Had to guess based on only items. The flag bases were not as good a quality as before..
Good Shopping experience, Needed a strong heavy duty product, and happy to get this.
I love it I wish I could have found it earlier and sooner.
Excellent experience! Quick deliver, high quality and good price.
Very nice flag that is made in the USA and sewn instead of printed stripes. Hopefully it stands up to the high winds here in AZ
I believe the title says it all. The product arrived in a timely manner. I received an email notification when the product was to be shipped in two separate deliveries.
Wonderful experience with this company. First one we got was broken and they replaced it.
I had a significant problem with my delivery and hadn't received my flag - I reported to the company and, unbeknownst to me, they sent me a 2nd flag - after 6 weeks, it was determined that the original flag was inadvertently forwarded by the US Postal Service and it was returned to me - I now have an extra flag, which I intend to return - the attention I received was tremendous and I'll be a lifelong customer of US Flag Company - thank you!
I received a Christian flag with a defect. It was easy to return and I received a better quality flag as a replacement. Very satisfied.
Today we received one of the best quality American flags we have ever flown. Thanks team
It took almost a week before the order was shipped and then another 2.5 weeks to get to me. Regular US mail would have taken a week tops.
These flags are quality flags. The length of the stick is perfect for use in an urn at the cemetery.
Receiving all the product that I ordered in good condition! Thank you!
Very pleasant. Received it quickly and the flag as a quality product
Great selection, great prices, fast shipping and will definitely do business with them again.
The box with items was left at the end of my driveway in the weeds and rain like tossed trash. Not your direct jurisdiction but new shipping options may be needed.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri