United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,959

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

Instant Feedback

48,588 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Roy T.
Unfollow Roy T.
Share Review
Report Review

U.S. Flag Order
November 12, 2022

Everything was fine. I ordered and you sent it, was just simple as that, nothing Fabulous or out standing!

Date of experience: October 13, 2022
South Carolina
1 review
0 helpful votes
Follow MARGARET X.
Unfollow MARGARET X.
Share Review
Report Review

Veterans Day Flags
November 11, 2022

Excellent customer service. Thanks for making this an easy transaction. MK

Date of experience: October 12, 2022
Oregon
1 review
1 helpful vote
Follow STEVEN K.
Unfollow STEVEN K.
Share Review
Report Review

Tassels
November 11, 2022

I'm very pleased with this product. They are bright in color and proper length.

Date of experience: October 12, 2022
Colorado
1 review
0 helpful votes
Follow BEATRICE T.
Unfollow BEATRICE T.
Share Review
Report Review

We have ordered from you for many years. Prompt delivery and excellent product.

Date of experience: October 12, 2022
California
1 review
0 helpful votes
Follow ROYCELYN F.
Unfollow ROYCELYN F.
Share Review
Report Review

Received flags
November 11, 2022

I received the flag's promptly and I'm great shape. Thanks so much for the great shopping experience!

Date of experience: October 12, 2022
Kentucky
1 review
1 helpful vote
Follow LEWIS D.
Unfollow LEWIS D.
Share Review
Report Review

Was an excellent purchase and products.
Much cheaper than any other flag stores in
looking for the Christian flags. Thank you

Date of experience: October 12, 2022
Virginia
1 review
0 helpful votes
Follow JOSHUA I.
Unfollow JOSHUA I.
Share Review
Report Review

Quality
November 11, 2022

Definitely impressed with the craftsmanship and quality of the wood and flag case construction. I will be ordering more for my clients!

Date of experience: October 12, 2022
Arizona
1 review
0 helpful votes
Follow JOHN R.
Unfollow JOHN R.
Share Review
Report Review

Poor packaging
November 10, 2022

Poor packaging and soiled flag. Too much of a nuisance to send it back

Date of experience: October 11, 2022
Connecticut
1 review
0 helpful votes
Follow Joe S.
Unfollow Joe S.
Share Review
Report Review

Great site with plenty of options
November 10, 2022

I can't imagine buying a flag from any other place. They have all kinds of flags of different quality, sizes and prices. If you can't find a flag here that suits your needs, you really don't need a flag.

Date of experience: October 11, 2022
Louisiana
1 review
0 helpful votes
Follow WARNER U.
Unfollow WARNER U.
Share Review
Report Review

United State & US Army Flags
November 9, 2022

I had a great experience with placing the order and the call taker helping me update the order.

Date of experience: October 10, 2022
Oklahoma
3 reviews
0 helpful votes
Follow Jeffery W.
Unfollow Jeffery W.
Share Review
Report Review

Whoops!
November 9, 2022

I don't know how, but the Thin Blue Line flag that I ordered... well, I managed to miss that it was not the same size as the other flag I ordered, and that it was a printed flag. Nothing wrong with that... just not what I typically order. Not looking to return it, but it's still in the box. We will probably give it to one of our LE customers.

Date of experience: October 10, 2022
Illinois
1 review
0 helpful votes
Follow Erica S.
Unfollow Erica S.
Share Review
Report Review

Never disappointed
November 9, 2022

USFS always has what I need and at a great price. I work at a church with Missions so we need several different flags. Never had a problem with ordering or delivery, it's comforting to know that I don't have to worry when ordering from USFS.

Date of experience: October 10, 2022
New York
1 review
0 helpful votes
Follow EMILY H.
Unfollow EMILY H.
Share Review
Report Review

Quality and speed
November 9, 2022

Great quality product and was shipped and to my door within 5 days.

Date of experience: October 10, 2022
Ohio
1 review
0 helpful votes
Follow JEAN H.
Unfollow JEAN H.
Share Review
Report Review

Very pleased
November 8, 2022

It came very quickly and was exactly as it was described on the site. So very happy to have a quality flag to fly again.

Date of experience: October 9, 2022
Texas
2 reviews
0 helpful votes
Follow Acenes B.
Unfollow Acenes B.
Share Review
Report Review

It was ok
November 7, 2022

I do a lot of personal flag folds for retirees and this flag, the union seemed big. When I finished the flag fold, it finished puffy. Great material, I didn't want to use nylon or polyester.

Date of experience: October 8, 2022
Missouri
1 review
0 helpful votes
Follow ALAN I.
Unfollow ALAN I.
Share Review
Report Review

Great experience
November 6, 2022

Great experience -- easy to navigate, order. Received my order in a few days just as I expected.

Date of experience: October 7, 2022
Texas
1 review
0 helpful votes
Follow BOBBY T.
Unfollow BOBBY T.
Share Review
Report Review

Great flags
November 6, 2022

Flags arrived in good shape, price was fair and they look good on my car.

Date of experience: October 7, 2022
Texas
1 review
0 helpful votes
Follow KEN P.
Unfollow KEN P.
Share Review
Report Review

Stars and Stripes
November 6, 2022

I received a quality made American flag for a reasonable price.

Date of experience: October 7, 2022
Georgia
2 reviews
0 helpful votes
Follow WILLIAM X.
Unfollow WILLIAM X.
Share Review
Report Review

Replacement flag
November 6, 2022

I was able to find the flag I needed to replace my current flag and the flag store made it easy to locate my replacement flag. The price was in line with what we were looking to pay and ordering on line through their web site made it that much easier.

Date of experience: October 7, 2022
Louisiana
1 review
0 helpful votes
Follow LAYDEN A.
Unfollow LAYDEN A.
Share Review
Report Review

Beautiful flag
November 5, 2022

Easy to order quick delivery beautiful flag. Beautiful flag.

Date of experience: October 6, 2022