
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered online, called regarding sales tax, waited for less than 10 minutes, was given a procedure to follow to remove sales tax and I hope it works!
US Flag Store offered what I was looking for. Very pleased.
Simply great service! Our Flag is flying high! Thank you. Will do business again with you!
The ordering was easy, the delivery was fast and the items were exactly as described. Everything was excellent.
I was unhappy with the craftsmanship and design of the display case. Some of the wood finish on the frame was not smooth and ruff. The Deaign flaw is the certificate & flag falls forward when you hang the display case. For over $100.00, I would have thought the wood would be smooth, the flag and certificate would remain in place.
Christian Flag wasn't graded any different than the American Flag we received with the pole before. Yet looking at your sight it was more expensive. I would like to send a picture of our flags, but there is no option for it
Ordering was easy, the items were received quickly and the quality was good, just wish the flag had been made in the USA.
Easy to find and order, but would prefer flags made in the US.
It was great! Thank you for you letting me order from you!
Was hard to find web page, also the Vietnam marker was only available in cheep plastic and not cast bronze or aluminum.
Was hard to find web page, also the Vietnam marker was only available in cheep plastic and not cast bronze.
Easy site to shop. Lost my flag pin and feel lost without it. Thanks
It was easy to find the flag I wanted. It was fairly priced high quality and delivered quickly.
Fast shipping, quality flag. Highly recommend seller. Thanks!
Ease of ordering, just as described so very nice looking, will be proud to use this at club meetings
Easy order process, quick delivery, item exactly as was presented on line,
Very pleased from ease of ordering, well packaged, made well in USA.
Thank you
The website could add more detailed specifications and maybe a schematic diagram, but aside from that it was an easy shopping experience and I would definitely shop with them again.
Easy and quick to order - received the order very quickly. Never had a bad experience and I have ordered on numerous occasions.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri