United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,959

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

Instant Feedback

48,588 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow JOAN A.
Unfollow JOAN A.
Share Review
Report Review

Quality
November 22, 2022

Received on time and just love the quality! Made in USA, go America!

Date of experience: October 23, 2022
Arizona
2 reviews
0 helpful votes
Follow HEIDI R.
Unfollow HEIDI R.
Share Review
Report Review

Yes, postage was too expensive. However, I had no other resources.

Date of experience: October 22, 2022
Missouri
1 review
0 helpful votes
Follow DAVID U.
Unfollow DAVID U.
Share Review
Report Review

Outstanding flag
November 21, 2022

Easy ordering, outstanding flag, outstanding service!

Date of experience: October 22, 2022
Georgia
1 review
0 helpful votes
Follow ROBERT I.
Unfollow ROBERT I.
Share Review
Report Review

Great Flags and service
November 20, 2022

Simple site to navigate, well made product, and fast delivery

Date of experience: October 21, 2022
Florida
1 review
0 helpful votes
Follow MAGGIE M.
Unfollow MAGGIE M.
Share Review
Report Review

Great Flag
November 20, 2022

Quality of flag is very good. Flag arrived ahead of projected date. Overall very satisfied with product and service.

Date of experience: October 21, 2022
Nebraska
1 review
0 helpful votes
Follow KYNDALL G.
Unfollow KYNDALL G.
Share Review
Report Review

Shipping
November 20, 2022

The shipping date changed 3 times to come later, but they look fantastic!

Date of experience: October 21, 2022
Florida
1 review
0 helpful votes
Follow MARY H.
Unfollow MARY H.
Share Review
Report Review

Happy
November 19, 2022

Still have flags.
House was invaded with 27 inches of water, lost everything, but have flags, love our country.
God is good.

Date of experience: October 20, 2022
California
1 review
0 helpful votes
Follow HERBERT Q.
Unfollow HERBERT Q.
Share Review
Report Review

Fabulous Flag
November 19, 2022

My third flag, lasted about 1 year, without ever taken it down.

Date of experience: October 20, 2022
Maryland
1 review
0 helpful votes
Follow VIC A.
Unfollow VIC A.
Share Review
Report Review

Great Quality
November 19, 2022

The flag case came in on time and is made of great quality. Would absolutely buy this product again... well done

Date of experience: October 20, 2022
Florida
1 review
0 helpful votes
Follow ROSARIO P.
Unfollow ROSARIO P.
Share Review
Report Review

Excellent quality and delivery on time.
November 19, 2022

Great service. Thanks! Excellent products. Highly recommend.

Date of experience: October 20, 2022
Wyoming
1 review
0 helpful votes
Follow JIM Q.
Unfollow JIM Q.
Share Review
Report Review

Satisfied
November 18, 2022

Humorous, professional, satisfied, buying good old American made flag. Thank you

Date of experience: October 19, 2022
Washington
1 review
0 helpful votes
Follow PEGGY X.
Unfollow PEGGY X.
Share Review
Report Review

Cemetery Flagpole
November 18, 2022

I searched the box for installation instructions to no avail. BUT this morning I got online and found them which I was grateful for.

Date of experience: October 19, 2022
Georgia
1 review
0 helpful votes
Follow DICK N.
Unfollow DICK N.
Share Review
Report Review

Great flag.
November 17, 2022

I have been buying cotton flags, and they don't last. Very happy with my nylon flag.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
Follow CIERA Q.
Unfollow CIERA Q.
Share Review
Report Review

Cute flag
November 17, 2022

The flag came quick and it is adorable. Thank you.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
Follow CHRIS O.
Unfollow CHRIS O.
Share Review
Report Review

Fast shipping- Great Flag
November 17, 2022

Very fast shipping, very high quality flag. Thank you

Date of experience: October 18, 2022
Arkansas
1 review
0 helpful votes
Follow KIM X.
Unfollow KIM X.
Share Review
Report Review

Flags Flying High
November 17, 2022

Not only did my flags arrive…but they arrived ahead of schedule. I buy flags to represent the ethnic and nationalities of my many immigrant families. As I add new students—I will return to your company for more flags.

Date of experience: October 18, 2022
Pennsylvania
1 review
0 helpful votes
Follow JOSEPH W.
Unfollow JOSEPH W.
Share Review
Report Review

Coat of arms
November 17, 2022

Completely satisfied with order order placement, timely delivery

Date of experience: October 18, 2022
Idaho
2 reviews
0 helpful votes
Follow JO F.
Unfollow JO F.
Share Review
Report Review

Flag
November 17, 2022

It went fine why is this a request it was a flag and the transaction went as it was supposed to i ordered and paid for it was delivered as it should have

Date of experience: October 18, 2022
California
1 review
0 helpful votes
Follow SANJEEV I.
Unfollow SANJEEV I.
Share Review
Report Review

Excellent Service
November 16, 2022

Very satisfied and happy return customers because of outstanding service

Date of experience: October 17, 2022
Iowa
1 review
0 helpful votes
Follow JEROME B.
Unfollow JEROME B.
Share Review
Report Review

WELL PLEASED
November 16, 2022

Website was easy to use. Well explained as shown. Your company specializes in flags.

Date of experience: October 17, 2022