United States Flag Store
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United States Flag StoreReviews 8,431

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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Instant Feedback

48,590 reviews
Georgia
3 reviews
0 helpful votes
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Easy to navigate website. Nicely done! Great job!
Easy to navigate website. Nicely done! Great job!

Date of experience: May 5, 2023
Kansas
1 review
0 helpful votes
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Very good service
June 3, 2023

Ordered a couple of window flags for my truck, the process was very easy, and the shipping was fast. My flags arrived when promised.

Date of experience: May 4, 2023
New Jersey
2 reviews
0 helpful votes
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US flags
June 3, 2023

The US flags were very well made and arrived quickly. Great product!

Date of experience: May 4, 2023
Connecticut
1 review
4 helpful votes
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We ordered what we believed to be flags MADE IN AMERICA, only to discover they were made in CHINA! Your website is misleading and fake! You should be ashamed of yourself to bastardize the AMERICAN name with Chinese counterfeit crap! I jeopardized my life so we have freedom in this country. TOTAL DISRESPECT OF OUR FLAG. You only want profit, not HONOR AND PRIDE!

Date of experience: May 4, 2023

Good will look at it in 3weeks
May 17, 2023
Previous review

Good will look at it in 3weeks

Date of experience: April 17, 2023
Minnesota
1 review
0 helpful votes
Follow DIANA Q.
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Order came very fast but now I am bombarded with emails from your company which I certainly do not appreciate. If do not need another flag and when I do I will look you up again. Please stop all of hte emails. That is the only bad expreience about the process of getting this flag.

Date of experience: May 4, 2023
Pennsylvania
2 reviews
0 helpful votes
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Flags
June 3, 2023

Very good the 2 times I bought the flags and holders

Date of experience: May 4, 2023
Tennessee
1 review
0 helpful votes
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This is my second year to order your flags for our neighborhood and will be ordering next year the top. Thank you for good pricing, quality and service.

Date of experience: May 4, 2023
Oregon
1 review
0 helpful votes
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Great flag
June 3, 2023

I'm proud to hang this flag in the front of my house

Date of experience: May 4, 2023
Minnesota
1 review
0 helpful votes
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Flags
June 3, 2023

Glad to do business with you guys! Look forward to do more with you!

Date of experience: May 4, 2023
Idaho
1 review
0 helpful votes
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Very impressed...
June 3, 2023

I am very impressed with the quality of the flag. I will be getting more in the future...

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Flags
June 3, 2023

The ones that I ordered before, lasted a long time, even being out in the weather all year long.

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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Family reunion
June 3, 2023

I bought the flags to hang outside my home for a family reunion on Memorial Day weekend. They represent all the states of the family members. They are beautiful!

Date of experience: May 4, 2023
Utah
1 review
0 helpful votes
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Good
June 3, 2023

Flag purchase was smooth and received the flag in good time.

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Will buy again.
June 3, 2023

Easy to order, competitive pricing and received items quickly.

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Great
June 3, 2023

Great service and follow up. Product delivered as scheduled. No issues.

Date of experience: May 4, 2023
South Carolina
1 review
0 helpful votes
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Impressed
June 3, 2023

These are great quality flags! I'm so impressed with my order!

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Red color running
June 3, 2023

Flag came in 3 days, great condition. After the first rain, all the red color is running into the white stripes. We now have a pink American Flag up at our Cemetery.

Please fix this problem!

Date of experience: May 4, 2023
Connecticut
1 review
0 helpful votes
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They wanted me to confirm my home address before they could deliver the package with the flags. It sounded odd, so I didn't respond and the package was delivered several days later, Mon 24 Apr, with the address label in tact.

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
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Exceptional service
June 2, 2023

There was an issue with my order. They contacted me to verify that I placed the order with them. I really appreciate that!

Date of experience: May 3, 2023
Virginia
1 review
0 helpful votes
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Good Review
June 2, 2023

Good, so far so good. Hopefully they last us a few years. If they do we'll be back.

Date of experience: May 3, 2023