Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered and received a good quality 3 x 5 American Flag. I will refer family and friends when I can to your online store to show support for your business.
Very good quality. Flag arrived shortly after placing order. Would order from United State Flag store again
Outstanding quality. Made in USA! Quick delivery. Easy to use website. Return customer for more than 5 years.
Great good quality good material used happy with product
Great service and persistent to make sure you get your order.
Customer service was quick and accommodating. The order was delivered before scheduled delivery time.
Quit sending me email surveys? I'll never buy from you again
I ordered the flags and the sizes I wanted and it all came just right.
The flag arrived quickly and looks wonderful. It is well made and has great color.
His flag was delivered a week before your estimation. So, I am very pleased with your service. He will let me know how the flag holds up in the wind. I have ordered other flags and they held up OK.
Was great until I had to put AT LEAST 50 characters in for a review! I haven't even had a chance to put up yet!
The flag is high quality and it was shipped fast. The purchase price and shipping costs were very reasonable.
Items arrive in good condition. And description given of each item when ordering is excellent. My go to for flags to place on veteran's graves for memorials.
Have been a customer before and will be again they carry quality products and I recommend them
if you want the best of what your looking for..
The flags we received for our church were very good quality and in excellent condition.
My order arrived promptly in good condition. Quality of product was good as well as reasonably priced.
Shipping was confusing….could not follow the tracking. Took a little longer compared to other purchases before the order all of a sudden appeared
Picking out my flag was easy and simple placed order and arrived when they said it would
This package took way to long to arrive. It was several days before the order was shipped and I actually received a tracking number and delivery was delayed. Did call to find out where package was and person was not helpful. Emails received from your company were also very confusing...looked like spam. Will not be recommending this company going forward.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri