United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,431

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
This company does not typically respond to reviews

Instant Feedback

48,590 reviews
Minnesota
1 review
0 helpful votes
Follow JEANINE S.
Unfollow JEANINE S.
Send Message
Share Review
Report Review

Heavy Duty USA flag
June 2, 2023

Ordering on line was easy and I received the flag just days later.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
Follow GAYLE F.
Unfollow GAYLE F.
Send Message
Share Review
Report Review

Speedy delivery!
June 2, 2023

Love the flag and great service! Everything went very quickly and speedy delivery!

Date of experience: May 3, 2023
Virginia
1 review
0 helpful votes
Follow EUNICE C.
Unfollow EUNICE C.
Send Message
Share Review
Report Review

Proud to Be An American
June 2, 2023

I thoroughly enjoyed shopping at the United States Flag Store. It was a wonderful experience. I loved looking at all of the flags.

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
Follow DUANE Z.
Unfollow DUANE Z.
Send Message
Share Review
Report Review

Awesome service!
June 2, 2023

Amazing service and a high quality flag. Thanks! I'll be remembering where I got it.

Date of experience: May 3, 2023
Vermont
2 reviews
0 helpful votes
Follow NINA D.
Unfollow NINA D.
Send Message
Share Review
Report Review

State flags
June 2, 2023

Since my local flag store went belly-up, I rely on the US flag store for not only my American flag, but my state flags as well. I always get the good quality stuff I'm accustomed to.

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
Follow MICHAEL K.
Unfollow MICHAEL K.
Send Message
Share Review
Report Review

Great
June 2, 2023

Very Satisfied with service and will order again when needed

Date of experience: May 3, 2023
Maryland
1 review
0 helpful votes
Follow NANCY B.
Unfollow NANCY B.
Send Message
Share Review
Report Review

Flag Store Experience
June 2, 2023

Very satisfied with the quality of the flag and would buy from you again! Very pleased with the service I received!

Date of experience: May 3, 2023
Maryland
1 review
0 helpful votes
Follow BONNIE J.
Unfollow BONNIE J.
Send Message
Share Review
Report Review

Perfect
June 2, 2023

The spinning on the flagpole is perfect. Not only do the grommets keep spinning, the entire section of the pole spins.

Date of experience: May 3, 2023
New York
2 reviews
0 helpful votes
Follow Fleischauer Q.
Unfollow Fleischauer Q.
Send Message
Share Review
Report Review

Great flag
June 2, 2023

Easy to order, good follow up; sent tracking info and delivery was as promised.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
Follow DONNA V.
Unfollow DONNA V.
Send Message
Share Review
Report Review

Very nice flag
June 1, 2023

Everything was as stated...I had no problems...I'm very happy with the quality of my flag

Date of experience: May 2, 2023
Kansas
1 review
0 helpful votes
Follow REX N.
Unfollow REX N.
Send Message
Share Review
Report Review

Upgrade my Flag
June 1, 2023

Upgraded my flag size to the 4-ft x 6 ft. Appears the same Great American made quality that I've got from several of my 3' by 5 ft flags I've purchased in the past.

Date of experience: May 2, 2023
Colorado
1 review
0 helpful votes
Follow JUDITH W.
Unfollow JUDITH W.
Send Message
Share Review
Report Review

Great American flags!
June 1, 2023

Always dependable. Made in the US. Buy all the time from vendor as we fly the flag day and night.

Date of experience: May 2, 2023
Illinois
1 review
0 helpful votes
Follow DAVID L.
Unfollow DAVID L.
Send Message
Share Review
Report Review

United States flag
June 1, 2023

It was easy to order and received in about 1 week.

Date of experience: May 2, 2023
South Carolina
1 review
0 helpful votes
Follow RAYMOND V.
Unfollow RAYMOND V.
Send Message
Share Review
Report Review

Satisfied
June 1, 2023

Very pleased with your service and would recommend you to anyone

Date of experience: May 2, 2023
New Hampshire
1 review
0 helpful votes
Follow Findley W.
Unfollow Findley W.
Send Message
Share Review
Report Review

We were very satisfied with the flag product BUT
THE PERSON TAKING MY ORDER COULD NOT FIND/LOCATE THE TWO PHYSICAL ADDRESSES THAT ARE SO COMMON, HUNDREDS OF PACKAGES ARE DELIVERED THERE. SO THEY WERE DELIVERED TO A P I BOX.

Date of experience: May 2, 2023
Texas
2 reviews
0 helpful votes
Follow CHARLES S.
Unfollow CHARLES S.
Send Message
Share Review
Report Review

Received my flags somewhat timely, but within 3 days of mild wind, the Christian flag began unraveling. Disappointing since it was the most expensive of the flags. But the US flag is doing well in the North Texas winds.

Date of experience: May 2, 2023
Georgia
1 review
0 helpful votes
Follow GAIL K.
Unfollow GAIL K.
Send Message
Share Review
Report Review

Eventually
June 1, 2023

Uncertain when order received and when to be shipped.

Date of experience: May 2, 2023
Illinois
2 reviews
0 helpful votes
Follow Mark U.
Unfollow Mark U.
Send Message
Share Review
Report Review

Field Flags
June 1, 2023

Easy order and delivery experience. We are using for our commercial construction sites.

Date of experience: May 2, 2023
Hawaii
1 review
0 helpful votes
Follow NORMA N.
Unfollow NORMA N.
Send Message
Share Review
Report Review

Hawaiian flag
June 1, 2023

Very good quality flag looks wonderful flying high with my American flag

Date of experience: May 2, 2023
Maryland
1 review
0 helpful votes
Follow WANDA L.
Unfollow WANDA L.
Send Message
Share Review
Report Review

Flag
June 1, 2023

Excellent. Flag is good quality. Very pleased with my purchase.

Date of experience: May 2, 2023