Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Ordering on line was easy and I received the flag just days later.
Love the flag and great service! Everything went very quickly and speedy delivery!
I thoroughly enjoyed shopping at the United States Flag Store. It was a wonderful experience. I loved looking at all of the flags.
Amazing service and a high quality flag. Thanks! I'll be remembering where I got it.
Since my local flag store went belly-up, I rely on the US flag store for not only my American flag, but my state flags as well. I always get the good quality stuff I'm accustomed to.
Very Satisfied with service and will order again when needed
Very satisfied with the quality of the flag and would buy from you again! Very pleased with the service I received!
Easy to order, good follow up; sent tracking info and delivery was as promised.
Everything was as stated...I had no problems...I'm very happy with the quality of my flag
Upgraded my flag size to the 4-ft x 6 ft. Appears the same Great American made quality that I've got from several of my 3' by 5 ft flags I've purchased in the past.
Always dependable. Made in the US. Buy all the time from vendor as we fly the flag day and night.
It was easy to order and received in about 1 week.
Very pleased with your service and would recommend you to anyone
We were very satisfied with the flag product BUT
THE PERSON TAKING MY ORDER COULD NOT FIND/LOCATE THE TWO PHYSICAL ADDRESSES THAT ARE SO COMMON, HUNDREDS OF PACKAGES ARE DELIVERED THERE. SO THEY WERE DELIVERED TO A P I BOX.
Received my flags somewhat timely, but within 3 days of mild wind, the Christian flag began unraveling. Disappointing since it was the most expensive of the flags. But the US flag is doing well in the North Texas winds.
Uncertain when order received and when to be shipped.
Easy order and delivery experience. We are using for our commercial construction sites.
Very good quality flag looks wonderful flying high with my American flag
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri