I ordered something on June 28,2018 for a birthday gift needed by July 13th and immediately received an Expected Arrival Date of July 5th. Its July 7th and my item hasnt even shipped. I received no order update due to weather which is something most companies will inform customers of, so I called customer service to find out if there were any issues. They said everything seems to be fine and that the order is just delayed for some reason, but had no estimated shipping date or update for me. I usually order Under Armour items from Amazon and couldnt because this was a UA exclusive. Its the last time Ill order directly from UA.

Under Armour is shocking. Their price is too high, I purchased an item from them that I initially thought was better than Adidas' version of the same product and the only reason I paid the extra price was because of the benefits it states about the product on the website. I thought that the pricing of the shirt meant that it would be superior to the cheaper shirt I have but it provided me with the same outcome. I easily could've purchased 2-3 other shirts for the same price that did the same thing. After receiving the product, and noticing it did not meet my needs, I wanted to send it back to Under Armour and receive a full refund. I sent an email regarding my problems with the product and they replied 4 DAYS LATER which I was not happy with. They told me to phone up which is what I did, I was then left on hold for 20 minutes to eventually be told that I could not receive a full refund which angered me even more.

What happened to the chili?
I opened the can and colored water came out
Before when opened a tube of chili barely came out
Now it's like runny soup
Is this the NEW way?
I would like an answer before I buy another can of Armour chili
I'm real sorry for not sending a photo, my wife poured it on the racoon food knowing I wouldnt eat it

They have gone downhill. The stuff is overpriced recycled shorts and probably cost them a couple of pennies to make, so why not screw their key customers too! Ugh... I'm done with them.

I recently bought an UA t-shirt from a store, wore it once for a workout and I was sweating in it - it turned brown everywhere that I sweat! So I called they took the shirt back but I had to pay shipping and have me a $14 Hoft card in return (my purchase was $24) then I buy a new t-shirt online from their site and pay another $15 plus my gift card get the shirt wear it once to workout and sweat, like I think most people do during a workout and it turns brown again. I call and they say yo return it and I might possibly get a refund and the $14 gift card back. Thabk you but no thank you I will wear it for junk and NEVER buy another product from them again. Horrible expensive products and horrible customer service.

I ordered something online. I got a message indicating that I was going to receive the product as soon as possible.
Well, one week after, I sent an email saying that it was taking too long and I asked what was going on. They told me that they had some issues with the deliveries. I told them that I wasn't going to pick up the product.
So, instead of cancelling the order, they continued as if everything was alright and 3 days after that I received an email saying that my order was "on its way". I told them, again, that I wasn't going to be there to pick it up. They said that it was OK and they would return me the money in 15 days.

Therefore, AVOID BUYING PRODUCTS VIA THE WEB PAGE! It's the most frustrating experience I've ever had.

As one can clearly see, an online advertisement for a RED shoe actually is delivered as ORANGE.

Nothing is even close... Pictured with a greyish sole and delivered with WHITE.

HORRIBLE representation of a product.

I give up with UA.

After receiving the WRONG item color AND SIZE, Under armour now tells me by order won't be shipped until AFTER CHRISTMAS! This ordered was placed in NOVEMBER and NOT MY FAULT THEY SENT THE WRONG ITEMS. DO NOT ORDER FROM THIS COMPANY - If I could have given this rating a 0 I would have! And since this was ordered ON LINE I have no receipt to show at this point.

I purchased the Under Armour Healthbox a few years ago. First the band of the wrist monitor disintegrated, then the display started to go out from the edges working in, until it was totally unusable. So I abandoned the band and started using the UA Record APP. This app was working for a while, it now crashes within minutes of starting the app, losing data. For the most part, the clothing from UnderArmour has been satisfactory, but the Healhbox was a complete bust. Every time I contacted UA Customer support I got a run around, and the most they offered was to apply part of the cost to another Healthbox, so I gave up.

Order is a month late. Refund takes 10-14 days. I just reached a human today.so a 6 week loan to UA.

I've posted a longer review on trustpilot, but save yourself some hassle, frustration and money, and just go elsewhere. Please!

I ordered an item online as a gift on 3rd December, and was charged immediately, but it's still being processed 10 days later, with no sign of being shipped. Customer support is useless, just tells me the "small delays" are due to cyber week... And even though it hasn't been dispatched yet, when I asked to cancel the order and get my money back, they say they can't cancel once an order has been placed, and they can only refund you when you send back an item. So now I have to wait until this item arrives (in all likelihood I will have to find a replacement gift and spend more money in the meantime) and then send it back to them even though I don't want it anymore and I don't want waste more time waiting for it. How many people will bother doing that, and how much money will Under Armour make out of customers losing the will to go through that whole rigmarole. And what happens if the item never arrives...?

Do yourselves a favour and avoid Under Armour like the plague. The whole experience has felt like I'm dealing with a unknown company advertising cheap crap on Instagram and ships from China (no offence China). It just feels like a scam business, not a multinational retailer. I will NEVER buy anything from them again, and I'll be advising every I know to do the same.

I've placed two orders through UA online in the past and Lasership (US-*******) and FedEx (US-*******) each lost my orders despite my attempts to ship it to my address and a friend's address thinking that it was because the mailroom was not accessible from the first address. Then, most recently, I decided to attempt placing a new order yesterday US-******* one last time despite not being re-imbursed for most of my order from US-*******, and today I received an email saying that the order was cancelled for no reason. I called customer service who said that it was a billing issue, but I've made multiple other orders from other companies (Amazon, Best Buy, Walmart, etc.) and have not had any problems with my financial institution. Therefore, I will not be recommending UA to anybody in the future and will stop attempting purchasing any UA products.

Aug 3rd 2017 I ordered a backpack and a pair of shoes for my son for school. He starts school in 2 weeks! Today on August 9th received his shoes and NO backpack! It was suppose to be ONE order and BOTH items were suppose to be here today! I just looked at my order status online through my email and it says "will ship out soon" for the backpack! Im so mad! It should have already been here! Anyway i call to see when it will be shipped after 20mins of waiting for customer service help nobody answered so I hung up. Then i try to "chat" online through there website for customer service help and it says it will be 45mins to be connected! How ridiculous! HORRIBLE SERVICE! I will NEVER order from these people again!

I purchased shirts for my dad on fathers day. We had to exchange them so i sent them back months ago. Took me 4 hours to reach a customer service agent that told me they are not currently exchanging items and that i needed to place a new order. He said i had been refunded. I HAVE NOT RECEIVED ANY REFUND AND WAS NOT NOTIFIED OF ANY OF THIS. Customer service is a joke as is this company. I will never buy anything from this company again.