Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Easy online navigation and excellent merchandise
Always satisfied with Ultrasabers.
The checkout process could be streamlined a little bit to make it easier to understand, but I wouldn't change anything else.
Product is well made and exactly as described
I like all the extra options.
Very happy to get these lightsabers... I will buy again soon!
Site is kinda complicated for new users, like myself, and for buyers outside USA the delivery is pretty slow, the items are good though, and worth the wait.
The order took awhile to process, but I'm still happy with the product.
It was a little confusing ordering it for the first time but the product was good.
Plenty of information about the product and I was able to make a really informed decision because each step and item was explained and usually had a video. I was able to purchase with ease and confidence.
Great, but haven't looked at the saber yet because it's a birthday present for a significant other
Process is painless. Site is easy to navigate and information is very prominently displayed.
Best Star Wars investment yet! Ordered it on Saturday, got it the next Saturday.
Beautifully made
First purchase and so far I'm a happy customer! No complaints
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck