Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
The saber was great,!
So far, very good care and service. I haven't had any issues yet.
Quick and easy to go through the options available
This is an awesome site! I can't use this company again!
Good job.
Website was laid out flawlessly, each product had a detailed description for every step of the design process. Felt extremely confident making this purchase.
Really excellent. Definitely planning on shopping here again in the future!
I am a truck driver, I know it was delivered but it will not be opened till i get home. In next couple of weeks i hope, but sofar all seems good
Customizing my saber was a fun and simple process and checkout was easy. Thank you ultrasabers for a great experience!
Their customer service is just as good as you hear, actually even better. I got my order done in a few days and had it shipped to me, so I waited one week total! That's amazing! And the quality of the sabers are incredible! They are works of art that are weapons you can easily fight with no matter how hard! They are amazing!
Very satisfied
Very satisfied. Just a longer time to get here, as they are in Texas, and I live in Michigan
Everything i've seen seems to be good so i'm giving it a shot but the site was well done so no complaints there
The overall experience has been outstanding.
Wonderbar!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck