Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Well, at first I was discouraged because I was told the wait time would be about a month. However, it ended up arriving in under two weeks, and I payed the lowest shipping. So, I'd have to say I am very pleased.
Nice and easy
They have good deals for stunt sabers and the process was very easy.
Smooth as can be!
Love their Lightsabers always satisfied with my orders! Recommend for any and all Star Wars fans out there who want a realistic and authentic lightsaber!
Emory was excellent to work with and very accommodating. He was very understanding of the issues I experienced and was open to working me.
This is my first time purchasing from this site. The only complaint is I think the layout needs to be cleaned up a little bit, and needs a bit more information/help when choosing options for the blade. Other than that it's good.
It was fast and easy
So far, so good.
Great service and easy transaction. Just wish the company existed when I was younger. Should definitely do some heavy mainstream advertising for this holiday season. Great Christmas present for any fan, and especially with the new trilogies and spin off series' coming out.
So many options and for reasonable prices! Just amazing!
So impressed with the quality of the saber! Thank you so much for making such an awesome product. Would recommend you to everyone looking for the best quality sabers, at a great price
Great
This is my First time buying a lightsaber of my own. I found a lot of really cool sabers on there and have a couple more planned to buy as long as the first one turns out as great as I keep hearing you guys are. The first one has turned out to be amazing!
Amazing just simply amazing
Shop layout is very well designed for browsing.
The site as well as instructions were very easy to work.
The shop is very well set up, and the options given within the grab bag deal add a level of comfort I'm not used to. To add to this, when contacting customer service they were prompt and personable.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck