Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
I'm more than impressed with my experience! My only criticism is that I would've liked to have seen more information regarding certain aspects of the construction, such as: characteristic/ quality difference in single LED vs Tri Cree LED, more video footage on the difference in characteristics of the blades, and the exact difference between lens/ LED/ emerald.
Fast shipping, easy to choose my options. Will be back.
Easy to select what I wanted and the ultrasabers team got back to me on all my questions. Would definitely shop from again!
Fast and easy!
Plenty of customization options to choose from, however a standard yellow blade color would be a welcome option.
Easy use of website!
This was my first purchase from Ultrasabers and I am not disappointed in the slightest. The customer service is the best I have ever dealt with. The quality and craftsmanship is amazing and can be seen in the quality of the work. I will be making another purchase very soon and I highly recommend Ultrasabers to everyone I know.
Takes some getting used to learning about all the options and builds, but WELL WORTH IT! Just ordered my first piece (more are inevitable)
Very happy. Will order again!
Very happy with the overall experience.
Nice site. Very easy to navigate. Quality was more than expected
I have five Ultrasabers - couldn't be more pleased.
Excellent customer service and all around nice folks. Very happy with my new saber!
The site was easy to navigate, the products were described well, and the service was optimal. I am extremely satisfied with everything offered!
Easy. Great peoduct.
The site is easy to navigate with all of the info you might need listed on the relevant pages or a link to where you can find what you need to know before making a purchase.
Simple and quick, keeps the shopping easy!
It is a very cool sight. I would to see a bit more diversity in lightsaber designs, and things are pricey (which is understandable), but all in all i love it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck