Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
At first I thought I was missing items and shipping was to long,but some saber parts were out of stock,which means people buy a lot of ultrasabers and my son misplaced the items when I left the room.even then they still thrived to help me.good product,I recommend to everyone who likes my sabers.
Very easy to use site, with plenty of information about the options on the sabers.
Very easy to navigate the site, as well as the customization menus and order process. Excellent customer service. Phenomenal all around.
Great
I will return with far greater orders
If you want a saber, buy it here period. That is all I can say
Well laid out design. Although a few options were confusing and could be written better to explain them, everything went smoothly. Fast replies by customer service also helped with questions and issues.
1st time buyer, check out process was easy.
Everything went well. The software to modify the lighting is a tad awkward though, didn't work quite as expected.
This made my son so happy, Im in tears. I need one now so we can duel...ultrasabers rule!
Selection choice was awesome. Very clean and clear. No confusion.
First time, will definitely return!
Am very happy with my purchases and the efficiency in which they were delivered.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck