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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Rated a four because it could be streamlined.
Impressed with how quick and easy to use this website. Literally took me less than five minutes to order a new saber.
The options selection is a little tedious. Multiple choices on a single page would be much better.
You all are AWESOME
Doing so good so far
Love my UltraSabers! Great customer service.
Good easy shopping experience
I received a very nice service and great products. Also I want to use. Thank you really.
Great item and fast shipping. Worth the price.
Easy to navigate website, user friendly shipping quotes, smooth transaction process, beautiful products.
Great would recommend you to all my friends
Site was easy to navigate and had helpful videos to answer all of my questions
No problems for me. Well done and excellent shopping/customization UI.
Quick and easy ordering
High quality lightsabers. I wish the more expensive versions were sold by the individual parts (especially the monarch). Website is fairly easy to navigate. This thing arrived far faster than expected too. I will buy again for sure.
Wonderful customer service and top quality merchandise!
Should easier to compare options (sound vs. premium sound) while on the site rather than having to go to forums
Just fine
Quick and easy shopping experience. Easy to navigate through the site. Love the selections.
Great customer service. I contacted customer service and received an email back from Emory in under 5 minutes. He was able to take care of my concerns immediately.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck