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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Easy to navigate, thanks for selling such cool products.
Very awesome sellers. Love being able to be linked straight to feedback too
I've found a very cool site in which i bought a perfect lightsaber!
Very nice site, glad to see the emitters sold separately as well!
Checkout was quick and easy
Clear site, and good customers service
The lightsaber is amazing. The only issue I have with the saber is that I ordered it with the color disks but they were not here with the shipment.
This is my first saber, after A LOT of research I am happy I went with ultrasabers, you guys seem really cool!
Very clear and simple website that's easy to use. Good communication and shipping times, recommended retailer.
It is very easy to customize your order and place the order. The interface for the whole experience is very user-friendly. UltraSabers' customer service is outstanding, they go the extra mile to make sure you are satisfied and get exactly what you want.
Some paid features where not present on the saber and the order took a long time to arrive (14 business days against the supposedly "5 business days" of the Fedex International)
Very good service and easy to order. Slow delivery however
Third one i have bought and plan to buy more
Great saber options. Website should update with the issue when things don't work.
Quick easy, lots of details and choices, very happy with your website, one of the best I have shopped on
Pretty straight forward. Configure, order, wait for shipment, receive. Blades are bright, hilts are clean and sturdy. Difference in price between stunt and saber w/sound is pretty steep, but some want the full experience. More power to 'em. Overall, good product and as far as I can tell, good company.
Had a question about delivery. Emory responded quickly and answered my question. Blades were shipped promptly. Overall very happy with the transaction.
Easy site navigation. Ordering process was easy enough and I got exactly what I ordered.
Really cool website, the experience of designing your own lightsaber is amazing and intuitive... If the lightsaber is completely intact and works great, I'm definitely going to be buying more in the future!
This is an order for extra items to go with my son's saber for Christmas. When my original order was shipped, the battery charger was left out. Sent Ultrasabers a email and they emailed me back in a couple of hours to let me know a new one was on the way. Excellent service! It came in a couple of days and works fine.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck