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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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With the exception of the missing free blade plug, I am overwhelmingly happy with everything about my purchase. The items arrived in amazing condition and in amazing time. 9.9/10, will definitely be recommending UltraSabers to all my friends.
It amazes me how there SO many options for hilts and even colors for blades. Most lightsabers I've run into don't even have removable blades, let alone the fact that some are too long or too short. Sure the your guy's ultrasabers are pricey, but they're not so bad once you have one in your hand.
Cruising through the shop was a breeze. Everything was very easily understandable, which I needed since I'm not very technical when it comes to this type of electronics. I'm very eager to hold the lightsaber I bought. It looks outstanding!
Easy shopping and quick check out! Easy-to-use website!
Well built website, easy check out. Responsive customer service.
Great options and easy to order and the few things I didn't know the videos explained thanks
Found a very nice saber at a great price for my son for Christmas. Shipping was way faster than I expected. Will buy from Ultrasabers again in the near future.
Easy to order and shop!
Loved it, gonna buy some more in the future
My only suggestion for you guys is allowing for easier editing after one has finished customizing a saber, I tried adding the clip after finalizing the saber, but it ended up making me custom design another one and having to delete the original.
Confusing as to what products are actually in stock
Heard good things about your product. Looked forward to my first lightsaber. Did not disappoint.
The options seemed a little overwhelming at first (first time buyer, not a bad thing) but the forums were extremely helpful. So far, a great experience! Sabers look great!
Quick, easy, but too many great items to choose from!
Easy to order. Took me step by step to pick options.
I only wish i could get the emerald driver with the obsidian lite card. Other than that i think i just overwhelm myself with all of the choices!
Great website, smooth check out processes!
I ordered standard shipping on the December 2nd, it shipped USPS Priority on the 4th and was delivered on the 7th. Pretty good considering it was during the holiday season and included a weekend.
Urgent - please process as quickly as practical. Wow - this helped.
I'm a first time buyer, I had a lot of questions. I spoke with Corey and he was so helpful! I'm so excited about this saber, it's the PERFECT Christmas present! Thank you Ultra Sabers!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck